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70
mymail Operator Manual
Error message
Out of ink
Please change cartridge
Overload: please
contact service
Overweight
Print aborted
envelope moved
PVD error illegal value
Rate table invalid
Rate table out of date
Replace battery
immediately
SD battery low
Contact dealer
SD: unknown state
Contact dealer
Self test failed
TDC error
account disabled
TDC error
no connection
Possible cause and remedy
The ink cartridge is empty. Insert new ink cartridge
(see Chapter 11.3) .
The mymail has been locked. You can frank
max. 500 letters a day.
Franking is possible only the day after.
The mailpiece is too heavy for the selected postal rates.
Check and change the postal rates.
The letter was moved before or during printing.
Remove letter and re-insert.
You have entered a too high value for postage loading.
Select a smaller amount and repeat the procedure.
Call Service.
Call Service.
The battery is empty. You have to change the battery to
be able to continue using the mymail
(see Chapter 11.7) .
The cast battery in the safety module (SD battery) is
almost empty. Call Service immediately.
Call Service.
Repeat procedure and note error.
Call Service.
Check the connection of the modem cable on the
mymail and at the BT jack. Repeat the procedure.
Modem gets no dialling tone:
Set the right outside dialling parameters for your
telephone connection (see Chapter 10.9) .
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