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Error message
Invalid card
Invalid text
in table
Low remaining funds
continue?
Memory full
No answer
No dial tone
Old issue rate table
Option error
Possible cause and remedy
Wrong card type inserted (e.g. in menu "Load rate
table?" a "Logo" card inserted). Check card and use
right card.
The card contains no valid data. (Note: Data of the card
"Town Circle" are always deleted after loading.)
Defective mail type card.
Request new mail type card from FP with specification
of error message.
This franking will bring you below the set limit for the
available postage warning. Reload postage soon.
The available memory space for advertising imprints is
exhausted (max. 3 advertising imprints).
Clear an advertising imprint you no longer need and try
again.
The modem does not get a dial tone or the Teleset data
centre is unavailable.
Check the outside dialling parameters for your
telephone connection and repeat the procedure.
The modem gets no dialling tone. Check the connection
of the modem cable on the mymail and at the BT jack.
For operation on a telephone system/extension: Switch
off wait for dial tone if necessary (see Chapter 10.9).
You have tried to overwrite the stored rate table with an
older rate table.
Combination of selected additional services not permit-
ted by Royal Mail. Select a permissible mail setting.
Also observe the right order of selection of additional
services. For example, the mymail only accepts "Advice
of delivery" for foreign mail when "Swiftair" or "Signed
for"... is already selected.
Error messages and help
69
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