Samsung OfficeServ 500 User Instruction page 246

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6
Edit Personal Greetings
You may also edit/record each one of the greetings (1-9) at any time.
Select a greeting number to edit and follow the instructions to record your
greeting. When you are done recording your greeting, you will be able to lis-
ten to the greeting you recorded, save the greeting you recorded and return
to the previous menu, record the greeting again, or exit without saving the
greeting.
Note: If you record only the greeting assigned to the No-Answer Call
Coverage Condition, then that greeting will play to callers for all Call Coverage
Conditions (No-Answer, Busy, Blocked, Night, and Rejected Caller). In this case,
the salutation part of the greeting should be very general.
7
Edit Mailbox Greeting
Used whenever a caller reaches your mailbox or if you have not recorded any
of the Call Coverage greetings. The way a caller is transferred to your mailbox
greeting directly, is by another subscriber transferring the caller to your mail-
box using the VT (VoiceMail Transfer) key.
This option is available only if the Administrator has assigned you the
'Mailbox Greeting Option' feature.
Example: "Hi, this is John Smith. Please leave me a message, I will call you as
soon as I can."
Note: This greeting will only play if none of the 5 personal greetings has
played to the caller. A common usage for this Greeting is when another
Subscriber is talking with a caller and uses the VT key on their phone to trans-
fer the caller directly to your Mailbox.
6
MAILBOX ADMINISTRATION
The Mailbox Administration menu is used to turn on and off your pager notifica-
tion, message alert options and other message control features.
1
Message Alert
When this function is activated, the SVMi E-Series will call any outside or
inside telephone number, after each message is left in your voice mailbox.
To hear your message at the remote location when the SVMi E-Series calls
you, after you pick up the telephone and answer you will be instructed that
there is a message and to enter your password. Simply enter your password
and you will now be logged in.
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Home Page
Setting Up Message Alert:
From the Subscriber Services Menu press [6] for Mailbox Administration.
Press [1] for Message Alert.
There are 4 options available to you:
Press [1] to toggle message alert on and off.
Press [2] to set the schedule when you would like to be notified.
Press [3] to be notified on urgent messages only.
Press [4] to set the destination phone number.
2
Pager Notification
When this function is activated, the SVMi E-Series will call your beeper service
and notify you after each message is left in your voice mailbox.
From the Subscriber Services Menu press [6] for Mailbox Administration.
Press [2] for pager notification.
There are 4 options available to you:
Press [1] to toggle pager notification on and off.
Press [2] to set the schedule when you would like to be paged.
Press [3] to be notified on urgent messages only.
Press [4] to set the pager phone number.
3
Undelete
When this function is activated, the SVMi E-Series will allow you to undelete
any messages that you have recently deleted (up to the programmed Daily
Maintenance Time, which is set to 3 a.m. by Default the following morning).
From the Subscriber Services Menu press [6] for Mailbox Administration.
Press [3] for Deleted Messages.
Deleted voice mail messages are temporarily stored in memory until 3 a.m.
the following day. Select this option to recover ("undelete") previously delet-
ed messages, during this period of time.
4
Undelivered Retrieval
When this function is activated, the /SVMi E-Series will allow you to recall any
messages you have sent that have NOT yet been picked up by the recipient.
From the Subscriber Services Menu press [6] for Mailbox Administration.
Press [4] for Undelivered Messages.
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