NetComm NB604N User Manual page 23

Problem
I can't access the control
panel at http://192.168.1.1
I've forgotten the
password that allows
administrator access to
my router settings
If the steps in this troubleshooting guide don't resolve the problem, or for further assistance with
any of the features mentioned throughout this guide, please call our friendly technical support team
on 1300 137 768.
For further support with the advanced features of your router, such as hiding your access
point, setting up guest networks and port forwarding, download the full user manual from
http://support.netcommwireless.com/ or contact their support team in your state:
NSW/ACT: (02) 9424-2059
VIC/TAS: (03) 9012-3399
SA/NT: (08) 8121-9001
QLD: (07) 3102-8870
WA: (08) 9467-8980
Solution
• Your computer may not be connected to the router or
it may not be on. Check the router is switched on (Power LED is
blue) and all cables are plugged in securely; or, if you are connecting
wirelessly, that your wireless network is enabled (WLAN LED is
blue) and your computer is connected.
• The default username/password are both admin, unless you've
changed them.
• If you've changed them you'll need to reset the router to factory
default settings by holding down the Reset button for at least 10
seconds (you'll need a paper clip or something similar). You should
then be able to log on using the default username/password.
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