NetComm NB604N User Manual page 22

Problem
My computer is
connected to one
of the LAN ports
but I can't access
the internet
I can't see my
wireless network
I can't connect to my
wireless network
I've forgotten my
wireless network
password
Solution
• Your router and computer may not be connected properly. Check
the Ethernet LED that corresponds with the port you're plugged
into is lit. Check cables are plugged in securely – when they are you
should feel/hear a slight 'click'.
• A network device between your computer and your router, such
as a hub, may be causing the problem. Bypass these and connect
directly to the router to make sure they are not the cause.
• The Ethernet cable connecting your computer to the router may be
faulty. Try a different cable, if possible.
• Your wireless network might not be enabled. You can
tell whether it is by checking the WLAN LED, which should be lit
blue. If it isn't then log into your router (p.9-10) and go to Wireless >
Basic and enable your wireless network (p.11-12).
• If the WLAN LED is lit but you still can't see your wireless network
it may be hidden. Go to Wireless > Basic (p.11-12) and uncheck the
Hide Access Point checkbox.
• You may be out of range of your wireless network so will need to
move closer to your router.
• Your wireless network might not be enabled. You can
tell whether it is by checking the WLAN LED, which should be lit
blue. If it isn't then log into your router (p.9-10) and go to Wireless >
Basic and enable your wireless network (p.11-12).
• You may have entered your wireless network name and password
incorrectly on your computer. Try entering them again. By default
the wireless network name is NetComm Wireless and the
password is a1b2c3d4e5 unless you've changed them.
• If you forget your password you can retrieve it by logging into your
router (p.9-10) and going to Wireless > Security and clicking on the
blue link next to the WPA/WAPI passphrase (p.13-14) field which
says Click here to display.
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