Toner Fog Or Background Shading Appears On Prints - Lexmark MX910 Series User Manual

Troubleshooting
Action
Step 4
a
Remove, and then reinstall the photoconductor unit.
1
Remove the photoconductor unit.
Warning—Potential Damage: Do not expose the
photoconductor unit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
2
Install the photoconductor unit.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 5
a
Clean the charger and the printhead lens.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 6
Replace the photoconductor unit, and then resend the print job.
Do streaked vertical lines appear on prints?

Toner fog or background shading appears on prints

ABCDE
ABCDE
ABCDE
Action
Step 1
a
Clean the charger and the printhead lens.
b
Resend the print job.
Did the toner fog or background shading disappear from the prints?
Step 2
a
Reinstall the photoconductor unit.
Warning—Potential Damage: Do not expose the photoconductor
unit to direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
b
Resend the print job.
Did the toner fog or background shading disappear from the prints?
Yes No
Go to step 5. The problem is solved.
Go to step 6. The problem is solved.
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
The problem is solved. Go to step 3.
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