Brother MFC-685CW User Manual page 138

Error Message
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
Unusable Device
Please Disconnect
USB Device.
Wrong Paper Size
128
Cause
The machine has a mechanical
problem.
— —
OR
A foreign object such as a clip or
ripped paper is in the machine.
The machine has a mechanical
problem.
— —
OR
A foreign object such as a clip or
ripped paper is in the machine.
A broken device has been
connected to the USB direct
interface.
A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.
For more information, visit us at
http://solutions.brother.com.
Paper is not the correct size.
Action
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, do one of the
following:
Disconnect the machine from the
power for several minutes, then
reconnect it. (The machine can be
turned off for approximately 24 hours
without losing faxes stored in the
memory. See Transferring your faxes
or Fax Journal report on page 129.)
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, do one of the
following:
Disconnect the machine from the
power for several minutes, then
reconnect it. (The machine can be
turned off for approximately 24 hours
without losing faxes stored in the
memory. See Transferring your faxes
or Fax Journal report on page 129.)
Unplug the device from the USB direct
interface, then press Power Save to turn
the machine off and then on again.
Unplug the device from the USB direct
interface.
Do one of the following:
Load the correct size of paper (Letter,
Legal or A4), and then press
Mono Start or Colour Start.
Check that the Jam Clear cover at the
back of the machine is correctly
inserted.