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Brother MFC 6890CDW User Manual

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USER'S GUIDE
MFC-6890CDW
Version 0
USA/CAN

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   Summary of Contents for Brother MFC 6890CDW

  • Page 1

    USER’S GUIDE MFC-6890CDW Version 0 USA/CAN...

  • Page 2

    Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Brother Numbers

    Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 4: Ordering Accessories And Supplies

    If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.

  • Page 5: Usa And Canada

    LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.

  • Page 6

    Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Accessory Items is made by Brother in its sole ® -brand parts and serial Brother...

  • Page 7

    FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother's obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

  • Page 8

    LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 2 years from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.

  • Page 9: Table Of Contents

    Using the documentation ... 2 Symbols and conventions used in the documentation ... 2 Accessing the Software User’s Guide and Network User’s Guide ...2 Viewing Documentation...2 Accessing Brother Support (For Windows Control panel overview ...6 LCD screen...8 Basic Operations ...9 Loading paper and documents Loading paper and other print media...10...

  • Page 10

    LCD screen...32 LCD Contrast ...32 Setting the backlight brightness...32 Setting the Dim Timer for the backlight ...33 Security features Secure Function Lock ...34 Setting and changing the Administrator Password ...34 Setting up and changing the Public user ...35 Setting up and changing restricted users ...36 Turning Secure Function Lock on/off...37 Switching users ...38 Changing to the Public mode ...38...

  • Page 11

    Receiving a Fax Receive modes ...49 Choose the correct Receive Mode ...49 Using receive modes ...51 Fax only ...51 Fax/Tel...51 Manual...51 External TAD ...51 Receive mode settings ...52 Ring Delay ...52 F/T Ring Time (Fax/Tel mode only)...52 Easy Receive...53 Additional receiving operations...53 Printing a reduced incoming fax ...53 Setting the Receiving Priority ...54 Receiving a fax at the end of a conversation...55...

  • Page 12

    Multi-line connections (PBX) ...76 External and extension telephones...76 Connecting an external or extension telephone ...76 Using external and extension telephones...77 Using a Non-Brother cordless external telephone ...77 Using remote codes...77 Dialing and storing numbers How to Dial ...79 Manual dialing ...79 One Touch Dialing ...79...

  • Page 13

    Polling Polling overview... 92 Polling receive ...92 Setup to receive polling ...92 Sequential polling (Black & White only) ...92 Canceling a Sequential Polling Job ...93 Polled transmit (Black & White only)...93 Set up for polled transmit...93 Section III Copy Making copies How to copy ...96 Entering Copy mode...96 Making a single copy ...

  • Page 14

    Section IV Walk-up Photo Printing PhotoCapture Center a memory card or USB Flash memory drive PhotoCapture Center Printing from a memory card or USB Flash memory drive without a PC...110 Scanning to a memory card or USB Flash memory drive without a PC ...110 Using PhotoCapture Center Using a memory card or USB Flash memory drive ...110 Memory cards or USB Flash memory drive folder structure...111...

  • Page 15

    Section V Software Software and Network features Section VI Appendixes Safety and Legal Choosing a location ...134 To use the machine safely...135 Important safety instructions...140 Standard telephone and FCC Notices (These notices are in effect on models sold and used in the United States only.) ...141 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ...143 Industry Canada Compliance Statement (Canada only) ...144...

  • Page 16

    Menu and Features On-screen programming...177 Menu table ...177 Memory storage...177 Mode and menu keys ...177 Menu table ...178 Entering Text ...205 Specifications General ...206 Print media...208 Fax...209 Copy ...211 PhotoCapture Center PictBridge ...213 Scanner ...214 Printer ...215 Interfaces ...216 Computer requirements ...217 Consumable items ...218 Network (LAN) ...219 Wireless one-push configuration ...220...

  • Page 17

    Section I General General Information Loading paper and documents General setup Security features...

  • Page 18: General Information

    General Information Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation.

  • Page 19

    User’s Guide and Network User’s Guide in PDF format. This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

  • Page 20

    ® (For Macintosh ® Turn on your Macintosh . Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. Double-click the Documentation icon. Double-click your language folder. Double-click top.html to view the Software User's Guide and Network User's Guide in HTML format.

  • Page 21: Accessing Brother Support (for Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The following screen will appear: To access our web site (http://www.brother.com), click Brother...

  • Page 22: Control Panel Overview

    Chapter 1 Control panel overview 1 Fax and telephone keys: Duplex Copy Press this key to copy on both sides of the paper. Hook Press before dialing if you want to make sure a fax machine will answer, and then press Black Start or Color Start.

  • Page 23

    Mem. Mem. 01.27.2009 06:11 New Fax New Fax MENU Preview 01 01 Phone Book 5 On/Off You can turn the machine on or off. The On/Off key can be customized by changing the Power Off setting. Stop/Exit Stops an operation or exits from a menu. 7 LCD (liquid crystal display) This is a Touchscreen LCD.

  • Page 24: Lcd Screen

    Chapter 1 LCD screen The LCD shows the current machine status when the machine is idle. 01.27.2009 01.27.2009 01.27.2009 06:11 06:11 06:11 New Fax New Fax MENU Preview 01 01 History 1 Wireless Status A four level indicator shows the current wireless signal strength if you are using a wireless connection.

  • Page 25: Basic Operations

    Basic Operations To operate the Touchscreen use your finger to press the MENU or option button directly on the LCD screen. To access more menus or options in a setting, press d c or a b to scroll through them. IMPORTANT DO NOT press the Touchscreen with a sharp object, such as a pen or stylus.

  • Page 26: Loading Paper And Documents

    Loading paper and documents Loading paper and other print media Note • For Tray #2, see Loading paper in paper tray #2 on page 13. • If the tray used for Fax mode is set to Auto Select you should open and close the scanner cover to reset the machine after refilling paper tray #1.

  • Page 27

    With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper length guide (2) line up with the mark for the paper size you are using.

  • Page 28

    Chapter 2 Close the output paper tray cover. Check that the paper is flat in the tray and below the maximum paper mark (1). Slowly push the paper tray completely into the machine. CAUTION DO NOT push Tray #1 into the machine too quickly.

  • Page 29: Loading Paper In Paper Tray #2

    Loading paper in paper tray #2 Note You can only use plain paper sizes Ledger, Letter, Legal, Executive, A3 or A4 in Tray #2. Pull the paper tray completely out of the machine. Take off the paper tray cover (1). Loading paper and documents With both hands, gently press and slide the paper side guides (1) and then the...

  • Page 30

    Chapter 2 Note If you are using Ledger, Legal or A3 size paper, press and hold the universal guide release button (1) as you slide out the front of the paper tray. Fan the stack of paper well to avoid paper jams and misfeeds.

  • Page 31

    Put on the paper tray cover. Slowly push the paper tray back into the machine. Do one of the following: If you are using Ledger, Legal or A3 size paper, go to step j. If you are using Letter size paper, go to step l.

  • Page 32: Loading Envelopes And Post Cards

    Chapter 2 Close the paper tray cover and slowly push the paper tray into the machine. Pull out the paper support (1) until it clicks and unfold the paper support flap (2). Note If you are finished using Ledger, Legal or A3 size paper and want to use a smaller paper size, take the paper out of the tray.

  • Page 33

    Loading envelopes and post cards in tray #1 To print on envelopes and post cards you must use Tray #1. Before loading, press the corners and sides of envelopes or post cards to make them as flat as possible. IMPORTANT If envelopes or post cards are ‘double- feeding’, put one envelope or post card in the paper tray at a time.

  • Page 34: Removing Small Printouts From The Machine

    Chapter 2 If you have problems printing on envelopes with the flap on the short edge, try the following: Open the envelope flap. Make sure the flap is to the back edge of the envelope when printing. Adjust the size and margin in your application.

  • Page 35: Printable Area

    Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned ®...

  • Page 36: Acceptable Paper And Other Print Media

    Paper Type setting of the machine’s menu. (See Paper Size and Type on page 28.) When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 37: Handling And Using Print Media

    Handling and using print media Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching the shiny (coated) side of photo paper. Load photo paper with the shiny side facing down.

  • Page 38: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size 11 × 17 in. (279.4 × 431.8 mm) Cut Sheet Ledger 11.7 × 16.5 in. (297 × 420 mm) 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Letter 8.3 ×...

  • Page 39

    Up to 100 sheets of plain paper 20lb (80 g/m Up to 250 sheets of plain paper 20lb (80 g/m BP71 69 lb (260 g/m ) paper is especially designed for Brother inkjet machines. Loading paper and documents Thickness 3 to 6 mil (0.08 to 0.15 mm) 3 to 6 mil (0.08 to 0.15 mm)

  • Page 40: Loading Documents

    Chapter 2 Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 50 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.

  • Page 41: Using The Scanner Glass

    Place your document, face up, top edge first in the ADF until the LCD screen shows ADF Ready and you feel it touch the feed roller. Note Insert Letter and A4 documents short-edge first. IMPORTANT DO NOT leave a thick document on the scanner glass.

  • Page 42: Scannable Area

    Chapter 2 Scannable area The scannable area depends on the settings in the application you are using. The figures below show the unscannable area. Usage Document Top (1) Size Bottom (2) Ledger 0.12 in. (3 mm) 0.12 in. (3 mm) Letter 0.12 in.

  • Page 43: General Setup

    General setup On/Off key You can turn the machine on and off by pressing the On/Off key. Note • If you press the On/Off key while the machine is in use it will stop the current operation and go into the Off mode. •...

  • Page 44: Mode Timer

    Letter, Legal, Ledger, A4, A5, A3 or 4"x6". Press the paper type: Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. If you chose Tray#2, press Letter, Legal, Ledger, A4 or A3. Press Stop/Exit.

  • Page 45: Tray Use In Copy Mode

    IMPORTANT The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams. Tray use in Copy mode You can change the default tray the machine will use for printing copies.

  • Page 46: Secure Paper Feed Mode For Ledger Size Short Grain Paper

    Chapter 3 Secure Paper Feed mode for Ledger size Short Grain Paper If your printed pages have smudge problems when using Ledger paper, your paper may be short grain paper. Choose LGR - Short Grain and set it to On to avoid this problem.

  • Page 47: Speaker Volume

    Speaker Volume You can choose a range of speaker volume levels, from High to Off. Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display Volume. Press Volume. Press Speaker. Press Low, Med, High or Off. Press Stop/Exit.

  • Page 48: Sleep Mode

    Chapter 3 Sleep Mode You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any operation is carried out on the machine. Press MENU. Press a or b to display General Setup.

  • Page 49: Setting The Dim Timer For The Backlight

    Setting the Dim Timer for the backlight You can set how long the LCD backlight stays on after you go back to the Ready screen. Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display LCD Settings. Press LCD Settings.

  • Page 50: Security Features

    Restricted users must enter a user password to use the machine. Make a careful note of your restricted user password. If you forget it, please call Brother Customer Service. Print includes PC-Fax Send as well as all print jobs. Note •...

  • Page 51: Setting Up And Changing The Public User

    Changing the password Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display Function Lock. Press Function Lock. Press Set Password. Enter the registered four-digit password using the buttons on the LCD. Press OK.

  • Page 52: Setting Up And Changing Restricted Users

    Chapter 4 Setting up and changing restricted users Setting up restricted users You can set up users with restrictions and a password. You can set up to 20 individual users with restrictions and a password. Press MENU. Press a or b to display General Setup.

  • Page 53: Turning Secure Function Lock On/off

    If you enter the wrong password, the LCD will show Wrong Password. Re-enter the correct password. If you forget it, please call Brother Customer Service. Turning Secure Function Lock on Press MENU. Press a or b to display General Setup.

  • Page 54: Switching Users

    Chapter 4 Switching users This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. On the machine’s panel, hold down Shift as you press l. Or, on the LCD, press User: Public or User: xxxxx (where xxxxx is the user’s name).

  • Page 55

    Section II Sending a Fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Printing Reports Polling...

  • Page 56: Sending A Fax

    Sending a Fax Entering Fax mode When the machine is idle, the time appears on the LCD. When you want to send a fax, or change fax send or receive settings, press (Fax) key to illuminate it in blue. The LCD shows: Fax Resolution Contrast Glass ScanSize...

  • Page 57: Faxing From The Scanner Glass

    Faxing from the scanner glass You can use the scanner glass to fax pages of a book one at a time. The document can be up to Ledger size. You cannot send color faxes with multiple pages. Note • Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document.

  • Page 58: Color Fax Transmission

    Chapter 5 Color fax transmission Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).

  • Page 59: Broadcasting (black & White Only)

    Broadcasting (Black & White only) Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast.

  • Page 60: Canceling A Broadcast In Progress

    Chapter 5 Canceling a Broadcast in progress Press Stop/Exit. Do one of the following: To cancel the entire broadcast, press Entire Broadcast. Go to step c. To cancel the current job, press the button that displays the number being dialed. Go to step d. To exit without canceling, press Stop/Exit.

  • Page 61: Contrast

    Contrast If your document is very light or very dark, you may want to change the contrast. For most documents the factory setting Auto can be used. It automatically chooses the suitable contrast for your document. Use Light when sending a light document. Use Dark when sending a dark document.

  • Page 62: Dual Access (black & White Only)

    Chapter 5 Dual access (Black & White only) You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory will vary depending on the data that is printed on them.

  • Page 63: Delayed Batch Transmission (black & White Only)

    Note The number of pages you can scan into the memory depends on the amount of data that is printed on each page. Delayed Batch Transmission (Black & White only) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time.

  • Page 64: Restoring All Fax Settings To The Factory Settings

    Chapter 5 Restoring all fax settings to the factory settings You can restore all the fax settings you have changed to the factory settings. These settings will stay until you change them again. Press (Fax). Press d or c to display Factory Reset.

  • Page 65: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail on page 68 for instructions on setting up your machine using this service.

  • Page 66

    Chapter 6 To set the receive mode follow the instructions below: Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Receive Mode. Press Receive Mode. Press Fax Only, Fax/Tel, External TAD or Manual. Press Stop/Exit.

  • Page 67: Using Receive Modes

    Using receive modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. (See Ring Delay on page 52.) Fax only Fax only mode will automatically answer every call as a fax call. Fax/Tel Fax/Tel mode helps you automatically manage incoming calls, by recognizing...

  • Page 68: Receive Mode Settings

    Chapter 6 Receive mode settings Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, keep the ring delay setting of 4 rings.

  • Page 69: Easy Receive

    Easy Receive If Easy Receive is On: The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear “chirps” through the handset you are using, just replace the handset. Your machine will do the rest.

  • Page 70: Setting The Receiving Priority

    Chapter 6 Setting the Receiving Priority When a Ledger Color fax is sent to your machine, your machine will receive either a Ledger black & white fax or a Letter Color fax depending on the Receiving Priority setting. If your receiving priority is B&W(Max.LGR), you will receive a Ledger black &...

  • Page 71: Receiving A Fax At The End Of A Conversation

    Receiving a fax at the end of a conversation At the end of a conversation you can ask the other party to fax you information before you both hang up. Ask the other party to place the document in their machine and to press the Start or Send key.

  • Page 72: Memory Receive (black & White Only)

    Chapter 6 Memory Receive (Black & White only) You can only use one Memory Receive operation at a time: Fax Forwarding Paging Fax Storage PC Fax Receive You can change your selection at any time. If received faxes are still in the machine’s memory when you change the Memory Receive operations, an LCD question will appear on the LCD.

  • Page 73: Paging

    Paging When you choose Paging, your machine dials the cell phone or pager number. This activates your cell phone or pager so you will know that you have a fax message in the memory. If you have set Paging, a backup copy of the received fax will automatically be printed at the machine.

  • Page 74: Fax Storage

    Chapter 6 Fax Storage If you choose Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the remote retrieval commands. If you have set Fax Storage, a backup copy will automatically be printed at the machine.

  • Page 75: Changing The Destination Pc

    Press Stop/Exit. Note • PC Fax Receive is not supported in the ® Mac OS • Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see PC-FAX receiving in the Software User’s Guide on the CD-ROM.) •...

  • Page 76: Turning Off Memory Receive Operations

    Chapter 6 Turning off Memory Receive Operations Press MENU. Press a or b to display Fax. Press Fax. Press a or b to display Setup Receive. Press Setup Receive. Press a or b to display Memory Receive. Press Memory Receive. Press Off.

  • Page 77: Fax Preview (black & White Only)

    Fax Preview (Black & White only) How to preview a received fax You can view received faxes on the LCD by pressing the Fax Preview button on the LCD. When the machine is in Ready mode, a popup message will appear on the LCD to alert you of new faxes.

  • Page 78

    Chapter 6 When the fax is displayed, press More. The buttons will appear on the LCD and you can perform the operations shown below. Button Description Enlarge the fax. Reduce the fax. Scroll vertically. Scroll horizontally. Rotate the fax clockwise. Delete the fax.

  • Page 79: Turning Off Fax Preview

    Turning off Fax Preview Press Fax Preview. Press More. Press Turn Off Fax Preview. Press Yes to confirm. If there are faxes stored in the memory, do one of the following: To turn off Fax Preview without printing your stored faxes, press Continue.

  • Page 80: Using Your Remote Access Code

    Chapter 6 Using your Remote Access Code Dial your fax number from a touch tone telephone or another fax machine. When your machine answers, enter your remote access code (3 digits followed by ) at once. The machine signals if it has received messages: 1 long beep —...

  • Page 81: Remote Fax Commands

    Remote Fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by ), the system will give two short beeps and you must enter a remote command. Remote commands Change the Fax Forwarding, Paging or Fax Storage settings...

  • Page 82: Retrieving Fax Messages

    Chapter 6 Retrieving fax messages You can call your machine from any touch tone telephone and have your fax messages sent to a machine. Before you use this feature, you have to turn on Fax Storage. Dial your fax number. When your machine answers, enter your remote access code (3 digits followed by ) at once.

  • Page 83: Telephone Services And External Devices

    Telephone Services and External devices Voice operations Voice calls can be made either with an external telephone, by dialing manually, or by using Quick Dial numbers. Tone or Pulse (Canada only) If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below:...

  • Page 84: Telephone Services

    Voice Mail If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. For example, if your Voice Mail is set to...

  • Page 85: Distinctive Ring

    Distinctive Ring Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term “Distinctive Ring”, but...

  • Page 86

    Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main telephone number is called.

  • Page 87: Caller Id

    Turning off Distinctive Ring Press MENU. Press a or b to display Fax. Press Fax. Press a or b to display Miscellaneous. Press Miscellaneous. Press a or b to display Distinctive. Press Distinctive. Press Off. Press Stop/Exit. Note If you turn off Distinctive Ring, the machine will stay in Manual receive mode.

  • Page 88: Connecting An External Tad (telephone Answering Device)

    Chapter 7 Setting up your area code (USA only) When returning calls from the caller ID history your machine will automatically dial “1” plus the area code for all calls. If your local dialing plan requires that the “1” not be used for calls within your area code enter your area code in this setting.

  • Page 89: Connections

    • If You Do Not Subscribe to Distinctive Ring Service: You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line.

  • Page 90: Recording Outgoing Message (ogm) On An External Tad

    Chapter 7 Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. Record 5 seconds of silence at the beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

  • Page 91: Converting Telephone Wall Outlets

    Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.

  • Page 92: Multi-line Connections (pbx)

    Chapter 7 Multi-line connections (PBX) We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls.

  • Page 93: Using External And Extension Telephones

    Telephone Services and External devices Using a Non-Brother cordless external telephone If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

  • Page 94

    Chapter 7 Changing the remote codes The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If you want to, you can replace them with your own codes. Press MENU. Press a or b to display Fax. Press Fax.

  • Page 95: Dialing And Storing Numbers

    Dialing and storing numbers How to Dial Manual dialing Press all of the digits of the fax or telephone number using the dial pad. One Touch Dialing Your machine has 3 One Touch keys where you can store 6 fax or telephone numbers for automatic dialing.

  • Page 96: Fax Redial

    Chapter 8 Fax Redial If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to a number you recently dialed, you can press Redial/Pause and choose one of the last 30 numbers from the Outgoing Call List.

  • Page 97: Storing Numbers

    Do one of the following: To send a fax, press Send a fax. Press Black Start or Color Start. If you want to store the number, press More and then press Add to Speed Dial or Add to One Touch Dial. (See Storing One Touch numbers from the Caller ID history on page 83 and Storing Speed Dial numbers...

  • Page 98: Storing One Touch Numbers From Outgoing Calls

    Chapter 8 Do one of the following: Enter the name (up to 16 characters) using the buttons on the LCD. Press OK. (To help you enter letters, see Entering Text on page 205.) To store the number without a name, press OK.

  • Page 99: Storing One Touch Numbers From The Caller Id History

    Storing One Touch numbers from the Caller ID history If you have the Caller ID subscriber service from your telephone company you can also store One Touch numbers from incoming calls in the Caller ID History. (See Caller ID on page 71.) Press History.

  • Page 100: Storing Speed Dial Numbers From Outgoing Calls

    Chapter 8 Do one of the following: Enter the second fax or telephone number (Fax/Tel2:) using the buttons on the LCD (up to 20 digits). Press OK. If you do not want to store a second number, press OK. To choose where the number will be stored, do one of the following: To accept the displayed next available Speed Dial location, press...

  • Page 101: Storing Speed Dial Numbers From The Caller Id History

    To choose where the number will be stored, do one of the following: To accept the displayed next available Speed Dial location, press To enter a different Speed Dial location, press a 2-digit number using the buttons on the LCD. Press OK.

  • Page 102: Changing Or Deleting One Touch Or Speed Dial Names Or Numbers

    Chapter 8 To choose where the number will be stored, do one of the following: To accept the displayed next available Speed Dial location, press To enter a different Speed Dial location, press a 2-digit number using the buttons on the LCD. Press OK.

  • Page 103: Setting Up Groups For Broadcasting

    Do one of the following: If you chose Name:, enter the name (up to 16 characters) using the buttons on the LCD. (See Entering Text on page 205.) Press OK. If you chose Fax/Tel1: or Fax/Tel2:, enter the new number (up to 20 digits) using the buttons on the LCD.

  • Page 104

    Chapter 8 Add One Touch or Speed Dial numbers to the Group by pressing them to display a red checkmark. Press OK. If you want to list the numbers by alphabetical order, press When the LCD displays the Group Name and numbers, press OK to confirm.

  • Page 105: Dialing Access Codes And Credit Card Numbers

    Dialing Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you send a fax. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes of long- distance carriers and credit card numbers as One Touch and Speed Dial numbers.

  • Page 106: Printing Reports

    Printing Reports Fax reports You need to set up the Transmission Verification Report and Journal Period using the MENU keys. Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was...

  • Page 107: Fax Journal (activity Report)

    Fax Journal (activity report) You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by following the steps in How to print a report on page 91.

  • Page 108: Polling

    Polling Polling overview Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work.

  • Page 109: Canceling A Sequential Polling Job

    Canceling a Sequential Polling Job Press Stop/Exit. Do one of the following: To cancel the entire sequential polling job, press Entire Seq. Poll. Go to step c. To cancel the current job, press the button that displays the number being dialed. Go to step d. To exit without canceling, press Stop/Exit.

  • Page 110

    Chapter 10...

  • Page 111: Section Iii Copy

    Section III Copy Making copies...

  • Page 112: Making Copies

    Making copies How to copy Entering Copy mode When you want to make a copy, press (Copy) to illuminate it in blue. The LCD shows: COPY COPY Favorite Enlarge/ Quality Tray Select Reduce Normal Normal 100% 100% Tray#1 Tray#1 1 No. of Copies Press the number box directly and enter the number you want.

  • Page 113: Making Multiple Copies

    Making multiple copies You can make up to 99 copies in one print run. Press (Copy). Load your document. (See Loading documents on page 24.) Enter the number of copies you want. Press Black Start or Color Start. Note To sort the copies, press d or c to choose Stack/Sort.

  • Page 114: Enlarging Or Reducing The Image Copied

    Chapter 11 Press d or c to display Quality. Press Quality. Press Fast, Normal or Best. If you do not want to change additional settings, press Black Start or Color Start. Enlarging or reducing the image copied You can choose an enlargement or reduction ratio.

  • Page 115: Making N In 1 Copies Or A Poster

    Making N in 1 copies or a poster (Page Layout) The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. The 1 to 2 feature copies one Ledger or A3 size page onto two Letter or A4 size pages.

  • Page 116: Sorting Copies Using The Adf

    Chapter 11 If you are copying from the ADF, insert the document face up in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) If you are copying from the scanner glass, place the document face down in the direction shown below: 2 in 1 (P)

  • Page 117: Adjusting Brightness And Contrast

    Enter the number of copies you want. Press d or c to display Paper Type. Press Paper Type. Press Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. If you do not want to change additional settings, press Black Start or Color Start.

  • Page 118: Skew Adjustment

    Chapter 11 Press d or c to display Paper Size. Press Paper Size. Press Letter, Legal, A4, A5, 4"x6", A3 or Ledger. If you do not want to change additional settings, press Black Start or Color Start. Tray Select You can change the tray that will be used for next copy only.

  • Page 119: Book Copy

    Book Copy Book copy corrects dark borders and skew when copying from the scanner glass. Your machine can correct the data automatically or you can make specific corrections. Press (Copy). Load your document. Enter the number of copies you want. Press d or c to display Book Copy.

  • Page 120: Duplex (2-sided) Copying (tray #1 Only)

    Chapter 11 Do one of the following: If you want to use a document as the watermark, press Scan. Place the document that you want to use for the watermark on the scanner glass and press Black Start or Color Start. The scanned data will be displayed on the LCD.

  • Page 121

    Note • Fit to Page, Page Layout, Book Copy and Watermark Copy are not available with Duplex Copy. • You can only use plain paper sizes Letter, A4 or A5 • Make sure to use Tray#1 to make Duplex Copy. (See Tray use in Copy mode on page 29.) Press Duplex Copy on the machine’s panel.

  • Page 122: Setting Your Favorites

    Chapter 11 Do one of the following: Place the next page on the scanner glass. Press Scan. Go to step k. After all the pages have been scanned, press Complete. Press Black Start or Color Start. The machine starts scanning and printing the page.

  • Page 123: Out Of Memory' Message

    Retrieving your favorite setting When you are ready to use one of your favorite set of settings, you can recall it. Press (Copy). Press Favorite. Press the favorite setting you want to retrieve. Rename your favorite setting After you stored your favorite setting, you can rename it.

  • Page 124

    Chapter 11...

  • Page 125: Section Iv Walk-up Photo Printing

    Section IV Walk-up Photo Printing PhotoCapture Center a memory card or USB Flash memory drive Printing photos from a camera ® : Printing photos from...

  • Page 126: Photocapture Center ® : Printing Photos From A Memory Card Or Usb Flash Memory Drive

    ® ® Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: CompactFlash Memory Stick™, Memory Stick PRO™, SD, SDHC, xD-Picture Card™ and USB Flash memory drives.

  • Page 127: Memory Cards Or Usb Flash Memory Drive Folder Structure

    PhotoCapture Center ® The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing. Memory cards or USB Flash memory drive folder structure Your machine is designed to be compatible with modern digital camera image files, memory cards and a USB Flash memory drive;...

  • Page 128: Getting Started

    Chapter 12 Getting started Firmly put a memory card or USB Flash memory drive into the proper slot. 2 3 4 5 1 USB Flash memory drive ® 2 CompactFlash 3 SD, SDHC 4 Memory Stick™, Memory Stick PRO™ 5 xD-Picture Card™ IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge...

  • Page 129: Entering Photocapture Mode

    PhotoCapture Center Entering PhotoCapture mode After you insert the memory card or USB Flash memory drive, press the (Photo Capture) key to illuminate it in blue. The LCD will display the PhotoCapture options. The LCD shows: PhotoCapture PhotoCapture View Enhance Photos Photos Press View Photos if you want to...

  • Page 130: Print Index (thumbnails)

    Press Paper Type. Choose the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press Paper Size. Choose the paper size you are using, Letter or A4. Press Color Start to print.

  • Page 131: Printing Photos

    PhotoCapture Center Printing Photos Before you can print an individual image, you have to know the image number. Make sure you have put a memory card or USB Flash memory drive in the proper slot. Press (Photo Capture). Print the Index. (See Print Index (Thumbnails) on page 114.) Press Index Print.

  • Page 132

    Chapter 12 Note • You have 7 ways to add effects to your photo. (Auto Correct) The machine decides the appropriate effect for your photo. (Enhance Skin) Best used for adjusting portrait photographs. It adjusts human skin color. Press d or c to adjust the level of contrast.

  • Page 133: Dpof Printing

    PhotoCapture Center DPOF printing DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Panasonic Corporation and Sony Corporation) created this standard to make it easier to print images from a digital camera.

  • Page 134: Photocapture Center ® Print Settings

    Paper Type Paper Size Menu Selections Options 1 Print Quality Normal/Photo (Does not appear for DPOF printing) Paper Type Plain Paper/Inkjet Paper/ Brother BP71/Other Glossy Paper Size 4"x 6"/5"x 7"/Letter/ Ledger/A4/A3 Brightness Dark (Does not appear when Enhance Photos is chosen.)

  • Page 135: Print Quality

    Press Print Setting. Press a or b to display Paper Type. Press Paper Type. Press the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. If you do not want to change additional settings, press Page...

  • Page 136: Adjusting Brightness, Contrast And Color

    Chapter 12 Paper and print size Press Print Setting. Press a or b to display Paper Size. Press Paper Size. Press the paper size you are using, 4"x 6", 5"x 7", Letter, Ledger, A4 or A3. Do one of the following: If you chose Letter or A4, go to step e.

  • Page 137

    PhotoCapture Center Color Enhancement (True2Life You can turn on the color enhancement ® (True2Life ) feature to print more vivid images. Printing time will be slower. Press Print Setting. Press a or b to display True2Life. Press True2Life. Do one of the following: If you want to customize the White Balance, Sharpness or Color Density, press On, and then go to...

  • Page 138: Cropping

    Chapter 12 Cropping If your photo is too long or wide to fit the available space on your chosen layout, part of the image will automatically be cropped. The factory setting is On. If you want to print the whole image, turn this setting to Off. If you are also using the Borderless setting, turn the Borderless to Off.

  • Page 139: Setting Your Changes As The New Default

    PhotoCapture Center Setting your changes as the new default You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change them again. Press your new setting. Repeat this step for each setting you want to change.

  • Page 140: How To Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 12 How to scan to a memory card or USB Flash memory drive You can scan black & white and color documents into a memory card or USB Flash memory drive. Black & white documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats.

  • Page 141: Glass Scan Size

    PhotoCapture Center Glass Scan Size To scan a Legal, Ledger, A3 or A4 size document, you need to change the Glass ScanSize setting. The default setting is Letter. Press (Scan). Press Scan to Media. Press d or c to display Glass ScanSize.

  • Page 142: Understanding The Error Messages

    USB Flash memory drive that is not supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com. This message will also appear if you connect a broken device to the USB direct interface.

  • Page 143: Printing Photos From A Camera

    Printing photos from a camera Printing photos directly from a PictBridge camera Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without PictBridge.

  • Page 144: Printing Images

    Chapter 13 Settings Options Paper Size 4"×6" Paper Type Glossy Paper Layout Borderless: On Print Quality Fine Color Enhancement Print Date When your camera does not have any menu selections, this setting is also used. The names and availability of each setting depends on the specification of your camera.

  • Page 145: Printing Photos Directly From A Digital Camera (without Pictbridge)

    Printing photos directly from a digital camera (without PictBridge) If your camera is using the USB Mass Storage standard, you can connect your camera in storage mode. This enables you to print photos from your camera. (If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 127.) Note...

  • Page 146: Understanding The Error Messages

    Chapter 13 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 147

    Section V Software Software and Network features...

  • Page 148: Software And Network Features

    For Windows Note If you have not installed the software, see Viewing Documentation on page 2. From the Start menu, point to Brother, MFC-XXXX (where XXXX is your model number) from the programs group, then click User’s Guides in HTML format.

  • Page 149

    Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 150: Safety And Legal

    • DO NOT connect your machine to AC power outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. • Avoid interference sources, such as speakers or the base units of non-Brother cordless telephones.

  • Page 151: To Use The Machine Safely

    To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. Note If there are faxes in the machine's memory, you need to print them or save them before you unplug the machine from the AC power outlet for more than 24 hours. (To print the faxes in memory, see Printing a fax from the memory on page 55.

  • Page 152

    If metal objects, water or other liquids get inside the machine, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall jack.

  • Page 153

    Safety and Legal This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a qualified electrician. Always make sure the plug is fully inserted.

  • Page 154

    DO NOT put your hands in front of the machine under the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury. DO NOT touch the area shaded in the illustration.

  • Page 155

    When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Outer Back Cover. Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the cords during a lightning storm.

  • Page 156: Important Safety Instructions

    Brother Authorized Service Center, please call the following: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER 12 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.

  • Page 157: Standard Telephone And Fcc Notices (these Notices Are In Effect On Models Sold And Used In The United States Only.)

    13 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). 14 To reduce the risk of fire, electric shock and injury to people, note the following: DO NOT use this product near appliances that use water, a swimming pool, or in a wet basement.

  • Page 158

    If you have questions about what will disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.)

  • Page 159: Federal Communications Commission (fcc) Declaration Of Conformity (usa Only)

    Call the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Safety and Legal...

  • Page 160: Industry Canada Compliance Statement (canada Only)

    International ENERGY STAR The purpose of the International ENERGY STAR popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency. ® Compliance Statement ®...

  • Page 161: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 162: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

  • Page 163: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

  • Page 164

    The ink cartridge was in your machine over six months. The ink cartridge may not have been stored properly before use. Make sure you are using Genuine Brother Innobella™ Ink. Try using the recommended types of paper. (See Acceptable paper and other print media on page 20.)

  • Page 165

    Use at least 24 bit color data with the True2Life When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 166: Printing Received Faxes

    Printing Received Faxes Difficulty Condensed print and white streaks across the page or the top and bottom of sentences are cut off. Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the Received color fax prints only in black &...

  • Page 167: Sending Faxes

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 168: Copying Difficulties

    Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.

  • Page 169

    ® PhotoCapture Center Difficulties Difficulty Removable Disk does not work properly. Cannot access Removable Disk from Desktop icon. Part of my photo is missing when printed. Troubleshooting and Routine Maintenance Suggestions ® Have you installed the Windows 2000 update? If not, do the following: 1) Unplug the USB cable.

  • Page 170: Network Difficulties

    For Windows XP SP2 and Windows Vista Software User’s Guide on the CD-ROM. ® For Windows XP SP1 users, please visit the Brother Solutions Center. (http://solutions.brother.com) ® <Windows users> Firewall settings on you PC may be rejecting the necessary network connection.

  • Page 171: Dial Tone

    Dial Tone Setting the dial tone to Detection will shorten the dial detect pause. Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Dial Tone. Press Dial Tone. Press Detection or No Detection. Press Stop/Exit.

  • Page 172: Error And Maintenance Messages

    You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

  • Page 173: Cannot Detect

    Troubleshooting and Routine Maintenance Action Take out the new ink cartridge and re-install it slowly until it clicks. Use a new Genuine Brother Innobella™ Ink Cartridge. If the error is not cleared, call Brother Customer Service. Take out the new ink cartridge and install it slowly until it clicks.

  • Page 174: Ink Low

    Error Message Cause A Hub or USB Flash memory Hub is Unusable. drive with Hub has been connected to the USB direct interface. The proportions of your photo are Image Too Long. irregular so effects could not be added. The size of your photo is too small Image Too Small.

  • Page 175: Not Registered

    Error Message Cause The machine is out of paper or No Paper Fed paper is not properly loaded in the paper tray. The paper is jammed in the machine. The outer back cover or inner back cover may not be closed properly.

  • Page 176: Unable To Clean

    Transferring your faxes or Fax Journal report on page 162.) The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page i.)

  • Page 177

    Please Disconnect supported has been connected to USB Device. the USB direct interface. (For more information, visit us at http://solutions.brother.com.) Paper is not the correct size. Wrong Paper Size Troubleshooting and Routine Maintenance Action Unplug the device from the USB direct interface, then press On/Off to turn the machine off and then on again.

  • Page 178: Error Animation

    Error animation Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing c to see the next step and d to go back. If you do not press a key after 1 minute the animation starts running automatically again.

  • Page 179: Document Jam

    Make sure you have set PC Fax Receive on the machine. (See PC Fax Receive on page 58.) If faxes are in the machine’s memory when you set up PC Fax Receive, the LCD will ask if you want to transfer the faxes to your PC.

  • Page 180: Printer Jam Or Paper Jam

    Document is jammed inside the ADF unit Take out any paper from the ADF that is not jammed. Lift the document cover. Pull the jammed document out to the right. Close the document cover. Press Stop/Exit. Printer jam or paper jam Take out the jammed paper depending on where it is jammed in the machine.

  • Page 181

    Pull out the jammed paper (1) and press Stop/Exit. Push the green duplex unit up. Troubleshooting and Routine Maintenance Reset the machine by lifting the scanner cover from the front of the machine and then closing it. If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the...

  • Page 182

    Close the Inner Back Cover (1) if it is open as shown in the illustration. Close the Outer Back Cover. Make sure the Outer Back Cover is closed properly. Using both hands, use the plastic tabs on both sides of the machine to lift the Scanner Cover (1) into the open position.

  • Page 183: Routine Maintenance

    IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges.

  • Page 184

    Open the ink cartridge cover. If one or more ink cartridges have reached the end of their life, for example Black, the LCD shows Cannot Print. Press down to unlock the release lever and take out the ink cartridge for the color shown on the LCD.

  • Page 185

    Gently push in the ink cartridge until it clicks, and then close the ink cartridge cover. The machine will automatically reset the ink dot counter. Note • If you replaced an ink cartridge, for example Black, the LCD may ask you to verify that it was a brand new one (for example, Did You Change For each new cartridge you installed,...

  • Page 186: Cleaning The Outside Of The Machine

    Cleaning the outside of the machine Clean the Touchscreen as follows: IMPORTANT • Turn off the power switch when you clean the Touchscreen. • DO NOT use any type of liquid cleaners (including ethanol). Clean the Touchscreen with a dry soft cloth.

  • Page 187: Cleaning The Scanner

    Cleaning the scanner Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner.

  • Page 188: Cleaning The Paper Pick-up Roller

    Note If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service (see Brother numbers on page i).

  • Page 189: Checking The Print Quality

    If ink is still missing, call Brother Customer Service. (See Brother numbers on page i.) IMPORTANT DO NOT touch the print head. Touching...

  • Page 190: Checking The Print Alignment

    Checking the print alignment You may need to adjust the print alignment after transporting the machine or if your printed text becomes blurred or images become faded. Press Press Test Print. Press Alignment. Press Black Start or Color Start. The machine starts printing the Alignment Check Sheet.

  • Page 191: Packing And Shipping The Machine

    Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, any damage that may occur in transit will not be covered by your warranty. IMPORTANT It is important to allow the machine to ‘park’...

  • Page 192

    Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘Exchange’ machine.

  • Page 193: Menu And Features

    Menu and Features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your...

  • Page 194: Menu Table

    1 Min 2 Mins* 5 Mins Tray#1 Paper Size (Options) Letter* Legal Ledger 4"x6" Paper Type (Options) Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Tray#2 Paper Size (Options) Letter* Legal Ledger Tray Use:Copy Tray#1* Tray#2 Descriptions Page Sets the time to return to Fax mode.

  • Page 195

    Level1 Level2 General Setup Tray Setting (Continued) (Continued) Volume Auto Daylight PwrOff Setting Fax Receive: LCD Settings The factory settings are shown in Bold with an asterisk. Level3 Options Tray Use:Fax Tray#1 Tray#2 Auto Select* Ring Med* High Beeper Low* High Speaker Med*...

  • Page 196

    Level1 Level2 General Setup Sleep Mode (Continued) LGR - Short Grain Function Lock Setup Receive The factory settings are shown in Bold with an asterisk. Level3 Options — 1 Min 2 Mins 3 Mins 5 Mins 10 Mins* 30 Mins 60 Mins —...

  • Page 197

    Level1 Level2 Setup Receive (Continued) (Continued) Report Setting Transmission Print Fax Remote Access Remaining Jobs — The factory settings are shown in Bold with an asterisk. Level3 Options Memory Receive Off* Fax Forward Paging Fax Storage PC Fax Receive Fax Preview Off* On+Image Off*...

  • Page 198

    Level1 Level2 Miscellaneous (Continued) The factory settings are shown in Bold with an asterisk. Level3 Options Compatibility High* Normal Basic(for VoIP) Distinctive Off* Set (On) Area Code (USA only) Descriptions Page Adjusts the modem speed to help resolve transmission problems. Uses the Telephone company's Distinctive Ring subscriber service to...

  • Page 199: Network Menu

    Network menu Level1 Level2 Network Wired LAN See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk. Level3 Level4 TCP/IP BOOT Method IP Address Subnet Mask Gateway Node Name WINS Config WINS Server DNS Server APIPA Menu and Features...

  • Page 200

    WINS Config WINS Server Options Descriptions Enable or Disable the IPv6 Off* protocol. If you want to use the IPv6 protocol, visit http://solutions. brother.com for more information. Chooses the Auto* Ethernet link 100B-FD mode. 100B-HD 10B-FD 10B-HD Chooses the Auto*...

  • Page 201

    Level1 Level2 Network WLAN (Continued) (Continued) See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk. Level3 Level4 TCP/IP DNS Server (Continued) APIPA IPv6 — Setup Wizard — SES/WPS/AOSS WPS w/PIN Code — WLAN Status Status Signal...

  • Page 202

    Level1 Level2 Network E-mail/IFAX (Continued) See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk. Level3 Level4 Mail Address Mail Address Setup Server SMTP Server SMTP Port Auth. for SMTP POP3 Server POP3 Port Mailbox Name Mailbox Pwd APOP...

  • Page 203

    Level1 Level2 Network E-mail/IFAX (Continued) (Continued) See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk. Level3 Level4 Setup Mail RX Auto Polling Poll Frequency (When Auto Polling is set to On.) Header Del Error Mail Notification Setup Mail TX Sender Subject...

  • Page 204

    Level1 Level2 Network Scan to FTP (Continued) Time Zone Network I/F LDAP Factory Reset See Network User's Guide on the CD-ROM The factory settings are shown in Bold with an asterisk. Level3 Level4 Passive Mode — Port Number — File Name1 —...

  • Page 205

    MENU ( ) (continued) MENU Level1 Level2 Print Reports Transmission Help List Quick Dial Fax Journal User Settings Network Config — Caller ID hist. Machine Info. Serial No. Initial Setup Receive Mode Date&Time Station ID Tone/Pulse (Canada only) Dial Tone Local Language (US only) Local Language...

  • Page 206

    Fax ( Level1 Level2 — Fax Resolution — Contrast — Glass ScanSize Broadcasting Add Number Phone Book — Preview — Delayed Fax — Batch TX — Real Time TX — Polled TX — Polling RX — Overseas Mode Set New Default — —...

  • Page 207

    Level1 Level2 History Outgoing Call Caller ID hist. Send a fax Phone Book Send a fax More The factory settings are shown in Bold with an asterisk. Level3 Options — Send a fax More Add to One Touch Dial Add to Speed Dial Delete —...

  • Page 208

    Scan ( Level1 Option1 Scan to E-mail E-mail server — Scan to Image — Scan to OCR — Scan to File The factory settings are shown in Bold with an asterisk. Option2 Option3 Descriptions — — You can scan a black & white or a color document into your E-mail application.

  • Page 209

    Level1 Option1 Scan to Media Quality (when a memory card or USB Flash memory drive is inserted) File Type Glass ScanSize File Name Set New Default Factory Reset The factory settings are shown in Bold with an asterisk. Option2 Option3 Descriptions —...

  • Page 210

    Level1 Option1 Scan to FTP Name (Choose or enter the name that you want to use for the profile of the FTP server. This name will be displayed on the LCD screen.) The factory settings are shown in Bold with an asterisk. Option2 Option3 Descriptions...

  • Page 211

    Level1 Option1 Scan to FTP IP Address (Continued) (Enter the IP address of the FTP server.) The factory settings are shown in Bold with an asterisk. Option2 Option3 Descriptions Choose the file format to Quality Color 150 dpi* send the scanned data via Color 300 dpi FTP.

  • Page 212

    64% LGR i LTR 46% LTR i 4"x6" — — — — — Tray#1* Tray#2 — Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency — Letter* Legal Ledger 4"x6" Descriptions Page Choose the Copy resolution for the next copy.

  • Page 213

    Level1 Level2 — Brightness — Contrast — Stack/Sort — Page Layout Skew Adjustment — Book Copy On(Preview) Off* The factory settings are shown in Bold with an asterisk. Level3 Options — Dark Light — — Stack* Sort If you choose Off(1in1)* Ledger or A3.

  • Page 214

    Level1 Level2 Watermark Copy Use Watermark Edit Template Use Image Duplex Copy Off* Favorite Store Settings Rename The factory settings are shown in Bold with an asterisk. Level3 Options — See the watermark copy settings in the following table. — Portrait Long edge flip Portrait Short...

  • Page 215

    Watermark Copy Settings Option1 Option2 — Edit Template — — — — — The factory settings are shown in Bold with an asterisk. Option3 Option4 Text CONFIDENTIAL* DRAFT COPY Position Pattern Size Small Medium* Large Angle -90° -45°* 0° +45° +90°...

  • Page 216

    Option1 Option2 Use Image Scan (Set page and press start) Media The factory settings are shown in Bold with an asterisk. Option3 Option4 Transparency Position Pattern Size Small Medium* Large Angle -90° -45°* 0° +45° +90° Transparency Descriptions Page Places a logo or text into your document as a Watermark using a scanned image.

  • Page 217

    PhotoCapture ( Level1 Level2 View Photos (Print All Photos) (Slide Show) Enhance Photos Enhance Trim Index Print Index Sheet Print Photos The factory settings are shown in Bold with an asterisk. Level3 Options See the print settings in the following table. (Auto Correct) See the print settings in the...

  • Page 218

    Print Settings Option1 Option2 Print Quality Normal (Does not appear Photo* for DPOF printing) Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* Paper Size 4"x 6"* 5"x 7" Letter Ledger Brightness Dark Light (Does not appear when Enhance Photos is chosen.)

  • Page 219

    Option1 Option2 True2Life (Does not appear Off* when Enhance Photos is chosen.) Cropping Borderless Print Date (Does not appear Off* when DPOF Print is chosen.) Set New Default Factory Reset The factory settings are shown in Bold with an asterisk. Option3 Option4 White Balance...

  • Page 220: Phone Book

    Phone Book ( Phone Book Level1 Level2 Phone Book Send a fax More The factory settings are shown in Bold with an asterisk. History ( History Level1 Level2 History Outgoing Call Caller ID hist. The factory settings are shown in Bold with an asterisk. Level3 Options —...

  • Page 221: Entering Text

    Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press to choose numbers, letters or special characters. Up to four letters are assigned to each button on the LCD. By pressing the correct button repeatedly, you can access the character you want. Inserting spaces To enter a space, press to choose special characters, then press the space button...

  • Page 222: D Specifications

    Specifications General Printer Type Print Method Memory Capacity LCD (liquid crystal display) Touchscreen 4.2 in. (106.7 mm) Color LCD Power Source Power Consumption Measured diagonally Dimensions Inkjet Piezo with 94 × 2 nozzle Black: Piezo with 94 × 3 nozzles Color: 64 MB Touchscreen active area 4.0 in.

  • Page 223

    Weight Noise Temperature Humidity ADF (automatic document feeder) Paper Tray #1 Paper Tray #2 This depends on printing conditions. 36.4 lb (16.5 kg) Operating: 50 dB or less Operating: 50°F to 95°F (10 to 35°C) Best Print Quality: 68°F to 91°F (20 to 33°C) Operating: 20 to 80% (without condensation) Best Print Quality:...

  • Page 224: Print Media

    Print media Paper Input Paper Output Use only transparencies recommended for inkjet printing. For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. See Paper type and size for each operation on page 22. Paper Tray #1 Paper type: Plain paper, inkjet paper (coated paper), glossy paper...

  • Page 225: Fax

    Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JPEG (Color) Modem Speed Automatic Fallback 33600 bps Document Size ADF Width: 5.8 in. to 11.7 in. (148 mm to 297 mm) ADF Length: 5.8 in. to 17 in. (148 mm to 431.8 mm) Scanner Glass Width: Max.

  • Page 226

    Up to 480 Black & White only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.

  • Page 227: Copy

    Copy Color/Black Document Size Multiple Copies Enlarge/Reduce Resolution Duplex Yes/Yes ADF Width: 5.8 in. to 11.7 in. (148 mm to 297 mm) ADF Length: 5.8 in. to 17 in. (148 mm to 431.8 mm) Scanner Glass Width: Max. 11.7 in. (297 mm) Scanner Glass Length: Max.

  • Page 228: Photocapture Center

    PhotoCapture Center Compatible Media Resolution File Extension (Media Format) (Image Format) Color Enhancement Photo Enhance Number of Files Folder Borderless Memory cards, adapters and USB Flash memory drive are not included. 16MB to 2GB 4GB to 8GB xD-Picture Card™ Conventional Card from 16MB to 512MB xD-Picture Card™...

  • Page 229: Pictbridge

    PictBridge Compatibility Interface Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. VIsit http://www.cipa.jp/pictbridge for more information. USB direct interface Specifications...

  • Page 230: Scanner

    XP in this User’s Guide includes Windows Professional x64 Edition. Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows to 19200 × 19200 dpi can be selected by using the Brother scanner utility) Yes/Yes ® Yes (Windows 2000 Professional/XP/XP Professional x64 ®...

  • Page 231: Printer

    Edition/Windows Vista driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 600 dpi 600 × 300 dpi 600 ×...

  • Page 232: Interfaces

    Interfaces A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). Ethernet UTP cable category 5 or greater. LAN cable Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode.

  • Page 233: Computer Requirements

    Microsoft Internet Explorer 5.5 or greater. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi. Third party USB ports are not supported. PC Fax supports black and white only, and does not support Ledger/A3 size paper.

  • Page 234: Consumable Items

    <Standard Magenta> LC61M <Standard Yellow> LC61Y What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative" technology providing you with "beautiful" and "long lasting"...

  • Page 235: Network (lan)

    (one-push configuration) AOSS™ See the Computer Requirements chart on page 217. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com. . Also included is Brother BRAdmin Light ®...

  • Page 236: Wireless One-push Configuration

    Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings.

  • Page 237: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.

  • Page 238

    A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.

  • Page 239

    Manual fax You can lift the handset of the external telephone or you can press Hook to hear the receiving fax machine answer before you press Black Start or Color Start to begin sending. Menu mode Programming mode for changing your machine's settings.

  • Page 240

    Ring Delay The number of rings before the machine answers in Fax Only and Fax/Tel modes. Ring Volume Volume setting for the machine's ring. Scan to Media You can scan a black & white or color document into a memory card or USB Flash memory drive.

  • Page 241: Index

    ... 96 sort (ADF only) ... 100 tray use ... 29 using ADF ... 24 using scanner glass ... 25 watermark ... 103 Cordless telephone (non-Brother) ... 77 Custom Ringing ... 69 Custom telephone features on a single line ... 151...

  • Page 242

    Data Ident-A-Call ...69 Dialing a pause ... 79 access codes and credit card numbers ...89 Caller ID history ...80 Groups ...43 manual ...79 One Touch ...79 Outgoing Call ...80 Speed Dial ...79 Direct printing from a non-PictBridge camera ...129 from a PictBridge camera ...127 Distinctive Ring ...69 setting ring pattern ...70 turning off ...71...

  • Page 243

    from ADF ...40 from memory (Dual Access) ...46 from scanner glass ...41 manual ...48 overseas ...46 Real Time Transmission ...46 Resolution ...45 return to factory setting ...48 set new default ...47 telephone line interference ...155 Fax/Tel mode answering at extension telephones ...77 Fax Receive Code ...77 Ring Delay ...52 Telephone Answer Code ...77...

  • Page 244

    On/Off key ...27 On/Off setting ...27 One touch setting up ...81 Out of Area (Caller ID) ...71 Packing the machine ...175 Paging ...57 Paper ...16 capacity ...23 loading ...10 printable area ...19 size of document ...24 type ... 22 PaperPort™ 11SE with OCR See Software User's Guide on the CD-ROM and Help in the PaperPort™...

  • Page 245

    Receive Mode External TAD ...49 Fax Only ...49 Fax/Tel ...49 Manual ...49 Redial/Pause ...80 Reducing copies ...98 incoming faxes ...53 Remote Retrieval ...63 access code ... 63 commands ...65 getting your faxes ...66 Remote Setup See Software User's Guide on the CD-ROM.

  • Page 246

    Troubleshooting ...147 checking ink volume ...174 document jam ...163 error messages on LCD ...156 if you are having difficulty copying ...152 incoming calls ...151 Network ...154 phone line or connections ...150 ® PhotoCapture Center ...153 printing ...147 printing received faxes ...150 receiving faxes ...150 scanning ...152 software ...152...

  • Page 247

    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.

  • Page 248

    Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using...

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