Brother MFC-685CW User Manual page 137

Error Message
No Response/Busy
Not Registered
Out of Memory
Paper Jam
Unable to Clean XX
Unable to Init. XX
Cause
The number you dialled does not
answer or is busy.
You tried to access a Speed Dial
number that is not programmed.
The machine's memory is full.
The memory card or USB flash
memory drive you are using does
not have enough free space to
scan the document.
Paper is jammed in the machine.
The machine has a mechanical
problem.
— —
OR
A foreign object such as a clip or
ripped paper is in the machine.
The machine has a mechanical
problem.
— —
OR
A foreign object such as a clip or
ripped paper is in the machine.
Troubleshooting and Routine Maintenance
Action
Verify the number and try again.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 54.)
Fax sending or copy operation in progress
Do one of the following:
Press Stop/Exit and wait until the other
operations in progress finish and then
try again.
Clear the data in the memory. To gain
extra memory, you can turn off
Advanced Fax Operation. (See Turning
off Advanced Fax
Operations on page 68.)
Print the faxes that are in the memory.
(See Printing a fax from the
memory on page 43.)
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Open the Jam Clear Cover (at the back of
the machine) and remove the jammed
paper. (See Printer jam or paper
jam on page 131.)
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, do one of the
following:
Disconnect the machine from the
power for several minutes, then
reconnect it. (The machine can be
turned off for approximately 24 hours
without losing faxes stored in the
memory. See Transferring your faxes
or Fax Journal report on page 129.)
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, do one of the
following:
Disconnect the machine from the
power for several minutes, then
reconnect it. (The machine can be
turned off for approximately 24 hours
without losing faxes stored in the
memory. See Transferring your faxes
or Fax Journal report on page 129.)
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