RESPONDING TO AN ALARM:
1. PANIC- When you panic your system, local authorities will be dispatched to your monitored address automatically. There
will be no phone call to verify the status of your alarm and the signal cannot be canceled.
2. BURGLARY & FIRE- In the event of an alarm the monitoring center will call to verify the status of the alarm.
a. The Primary Contact will be called first. If they do not answer the Secondary Contact will be called.
b. If neither of the contacts can be reached then the monitoring center will automatically dispatch
emergency services.
c. If one of the Contacts is reached they will be asked to provide the Monitoring Password that you created during
your initial setup of your account. This is NOT your Master Code which is located in your quick Setup Guide.
d. If the incorrect Monitoring Password is provided the monitoring center will not inform you and will automatically
dispatch the authorities. If the correct Monitoring Password is given then the monitoring center will act as directed
by the Contact.
3. WATER & TEMPERATURE- You may configure your system so that you will receive notifications when the sensor is
triggered. The default setting is an email notification and a call from the monitoring center. You may alter the setting to
include a text message.
Local Permit and Registration (if applicable)
To activate the monitoring service for your home security system, you may need to obtain a permit and/or
registration from your municipality. To find out more about any necessary permits all you have to do is follow these
simple directions:
Obtaining Local Permits and Registration
1. Contact your local municipality and ask if a permit is required for home security systems. If so, find out exactly
what's required. Below are a few things they may ask you for:
Alarm Company
LifeShield, Inc.
2021 Cabot Blvd
Langhorne, PA 19047
Phone: (267) 907-9779
It's very important to obtain permits and/or registration if required in your municipality.
Many municipalities will not allow LifeShield to begin monitoring your home without a permit. In the event of a false
alarm, municipalities can charge fines to consumers who do not obtain the required permits/registration. Also, some
police agencies will not dispatch to a home that isn't registered/permitted.
Please contact your local municipality as soon as possible to begin the necessary processes that may be needed in
your area.
21
monitoring Company
Security Monitoring Services, Inc.
715 West State Road, 434, Suite J
Langwood, FL 32713
Phone: (785) 856-5500
Fax: (267) 860-2398
Need help?
Do you have a question about the home security system and is the answer not in the manual?