Call Forward Always; Call Forward Busy - Polycom IP4000 User Manual

Extended Functionality
1. To split the existing conference call, press the
separate lines.
2. Press the LINE
key.
3. Press the
LINE

Call Forward Always

Enable a user to redirect all incoming calls to another phone number. Users have the option to activate and
deactivate the service by using the soft keys, or by dialing a feature code.
Using the Feature
Activate: Using the Soft Keys
1. Press the
FORWARD
2. Enter the forwarding
3. Press the ENABLE
Deactivate: Using the Soft Keys
1. Press
FORWARD
2. Press the
DISABLE
Activate: Using the Feature Code
1. GO OFF HOOK
2. Press
*72
3. Follow the
Deactivate: Using the Feature Code
1. GO OFF HOOK
2. Press
*73

Call Forward Busy

Enable a user to redirect calls to another destination when the user's line is busy. Normally, a call would be directed
to a user's voicemail.
Using the Feature
Activate:
1.
GO OFF HOOK
2. Press *90
3. Follow the
Zayo Managed Services
button of the call you would like to disconnect, and then press the
button of the call you would like to continue.
soft key.
NUMBER
soft key.
soft key.
soft key.
instructions.
IVR
IVR instructions.
Polycom IP4000 User Guide
SPLIT soft key. This places both calls on hold on
with the KEYPAD.
Polycom IP 4000 User Guide
ENDCALL soft
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