Transfer A Call Using Consultative Transfer; Cancel A Transfer; Forwarding Incoming Calls To A Contact; Forward An Incoming Call To A Contact - Polycom Poly Trio C60 User Manual

2. Dial a number or select a contact from Recent Calls or Contacts.
The call transfers as soon as the recipient's line connects.

Transfer a Call Using Consultative Transfer

When you use consultative call transfers, you can speak with the recipient and then manually complete
the transfer.
Procedure
1. During a call, select Consult .
The phone places the caller on hold while you start the transfer.
2. Dial a number or select a contact from Recent Calls or Contacts.
3. When the recipient answers, speak with them and then select Complete Transfer to transfer the
call.
If the recipient either doesn't answer your call, or can't accept the call transfer and hangs up
before you transfer the call, the original caller stays on hold. You can resume that call or try to
transfer to another recipient.

Cancel a Transfer

If a contact doesn't answer the transfer or if you want to remain speaking with the contact on your line,
you can cancel the transfer before it completes.
Procedure
» Select Cancel.
The call doesn't transfer and becomes active.

Forwarding Incoming Calls to a Contact

You can forward incoming calls to one of your contacts.

Forward an Incoming Call to a Contact

You can forward an incoming call directly to a contact without answering the call.
Note: On shared lines, you must answer a call before forwarding it to a contact.
Procedure
1. On the Incoming Call screen, select Menu
2. On the Call Forwarding screen, enter the forwarding number and select Forward.

Forward All Incoming Calls to a Contact

You can set up your phone to automatically forward incoming calls to a specific contact.
Use one of the following forwarding types:
• Always - Forwards all incoming calls.
and select Forward.
Audio Calls
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