Polycom IP4000 User Manual
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Polycom IP4000 User Manual

Polycom IP4000 User Manual

Zayo managed services
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Polycom IP 4000 User Guide
Polycom IP4000 User Guide

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Summary of Contents for Polycom IP4000

  • Page 1 Polycom IP 4000 User Guide Polycom IP4000 User Guide...

  • Page 2: Table Of Contents

    Polycom IP 4000 User Guide Table of Contents Table of Contents ........................2 Introduction..........................3 The Polycom IP4000 IP Phone............................3 Web Portal ..........................3 Telephony Toolbar........................3 Document Format........................4 Feature Functionality ........................4 Feature Functionality ........................5 Account Codes - Verified ............................... 5 Account Codes - Unverified..............................5 Ad-Hoc Conference Calling ..............................

  • Page 3: Introduction

    Polycom IP 4000 User Guide Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Polycom IP 4000 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the feature.

  • Page 4: Document Format

    Polycom IP 4000 User Guide Document Format Below is an example of how each feature will be presented and examined in this document. FEATURE NAME DESCRIPTION STEP BY STEP INSTRUCTIONS FOR USING THE FEATURE STEP BY STEP INSTRUCTIONS FOR EXTENDED...

  • Page 5: Feature Functionality

    Polycom IP 4000 User Guide Feature Functionality Account Codes - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature GO OFF HOOK. 2. Dial the of the party you wish to call.

  • Page 6: Call Forward Always

    Polycom IP 4000 User Guide Extended Functionality 1. To split the existing conference call, press the SPLIT soft key. This places both calls on hold on separate lines. 2. Press the LINE button of the call you would like to disconnect, and then press the...

  • Page 7: Call Forward No Answer

    Polycom IP 4000 User Guide Deactivate GO OFF HOOK 2. Press Call Forward No Answer Enable a user to redirect calls to another destination when an incoming call is not answered within a specified number of rings. Normally, a call would be directed to a user’s voicemail.

  • Page 8: Directed Call Pickup

    Polycom IP 4000 User Guide Using the Feature GO OFF HOOK 2. Press *98. Directed Call Pickup This feature enables a user to pickup a call that is coming in on another user’s line without being specifically assigned to a common group. The other user’s line must also have the Directed Call Pickup feature assigned to it.

  • Page 9: Call Transfer - To Voicemail

    Polycom IP 4000 User Guide 3. Press the soft key. SEND 4. When the second party picks up you may consult with them. 5. Press the TRNSFR soft key to transfer the call. 6. Press the soft key and then the...

  • Page 10: Caller Id Blocking Per Call

    Polycom IP 4000 User Guide Caller ID Blocking Per Call Allow users to block their caller ID on a call-by-call basis. Using the Feature GO OFF HOOK. 2. Press *67. You will hear a stutter dial tone then a normal dial tone.

  • Page 11: Hold

    Polycom IP 4000 User Guide Using the Feature Activate: Using the Feature Code GO OFF HOOK 2. Press Deactivate: Using the Feature Code GO OFF HOOK 2. Press Hold Allows user to place a call on hold and retrieve it.

  • Page 12: Speed Dial 8

    Polycom IP 4000 User Guide GO OFF HOOK. 2. Press 3. Press the Speed Dial 100 Codes 00-99. Speed Dial 8 Allow a user to hit only one button to complete a call. Using the Feature Configure 1. GO OFF HOOK.
  • Page 13 Polycom IP 4000 User Guide Menu Save Delete Replay Message / Skip Envelope Fast Forward Rewind Play Message Envelope Call Back Sender Go to Menu 2 Zayo Managed Services Polycom IP4000 User Guide Page 13 of 13...

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