Call Transfer - To Voicemail; Call Waiting; Cancel Call Waiting Per Call - Polycom IP4000 User Manual

3. Press the
SEND
4. When the second party picks up you may consult with them.
5. Press the TRNSFR
6. Press the
ENDCALL
transferring the call.
Call Transfer – To Voicemail
Allow incoming calls to be transferred to any user's voicemail.
Using the Feature
To Transfer a call directly to voicemail
1. During the call, Press the
on hold and provide dial tone.
2. Dial
*55
3. Follow the

Call Waiting

This feature enables a user to answer a call when engaged in another call. When a second call is received while a user
is engaged in a call, the user is informed via a call waiting tone.
Using the Feature
Retrieving the Second Call
1. While the first call is active, and the second arrives, use the
select the incoming call.
2. Press the ANSWER
Getting Back to the First Call
1. To reactivate the first call, use the
press the
RESUME

Cancel Call Waiting Per Call

Allow users to turn off call waiting on a call-by-call basis.
Using the Feature
1. GO OFF HOOK.
2. Press *70. You will hear a stutter dial tone then a normal dial tone.
3. Dial the NUMBER
Zayo Managed Services
soft key.
soft key to transfer the call.
soft key and then the
MORE
IVR instructions.
soft key to answer the call and to put the first caller on-hold.
soft key. This places the active call (second) on hold and reconnects the first call.
of the party you wish to call.
Polycom IP4000 User Guide
soft key to return to the first caller without
RESUME
soft key, then press the
DISPLAY CONTROL ARROW KEYS
Polycom IP 4000 User Guide
TRNSFR soft key. This will place the caller
DISPLAY CONTROL ARROW KEYS
to select the first call and
to
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