Warranty Terms; Limited Warranty - Nortrac XT20 Owner's Manual

4WD Diesel Tractor & Compact Crawler / Bulldozer
NorTrac™ equipment is sold by NorTrac; a division of Northern Tool & Equipment Company, Inc. NorTrac will
repair or replace, at its option, any part(s) thereof of the NorTrac™ 4WD diesel tractor or compact crawler /
bulldozer that are shown to be defective in material and/or workmanship, under normal use during the
applicable warranty period. There is a $100.00 deductible on the labor per warranty repair. After the labor
deductible, all warranty repairs and replacements will be made without charge for parts or labor at a
pre-authorized service center. All parts replaced as a result of this limited warranty become the property of
NorTrac and must be returned upon request. All parts replaced will become a portion of the whole and will be
warranted for the duration of the original equipment warranty.
Length of Warranty
The limited warranty begins on the original date of purchase and extends to 24 months for consumer
household use. For the commercial end user, the limited warranty continues for thirty (30) days (Commercial
use is defined as all applications in which the equipment is used for income production purposes, business
purposes, or used by any governmental agency).
To qualify for the limited warranty you must:
•
Be the original purchaser of the equipment. The limited warranty is non-transferable.
•
Provide proof of purchase.
•
Have purchased the equipment in the United States from authorized representatives of NorTrac
and/or Northern Tool & Equipment Company, Inc.
To obtain service you must:
Contact NorTrac's Service Manager by calling 1-800-521-0438, select option #4, and relay your concerns
about the equipment and to receive authorization from the Service Manager. Or mail a letter with detailed
failure and contact information to the address listed at the bottom of this page.
After receiving authorization from NorTrac's Service Manager and the address of the Preauthorized Service
center, take the equipment to the service center during their regular business hours. Transportation costs are
the responsibility of the equipment owner.
If you are not able to secure warranty service from the authorized service center or are not happy with the
service, please contact NorTrac's service manager by calling 1-800-521-0438 and selecting option #4.
Exclusions and Warranty Disclaimers:
This limited warranty applies to equipment used in its original form. Any unauthorized modifications or any
incorporation or use of unsuitable attachments or parts will automatically void this limited warranty.
This limited warranty does not include parts affected or damaged by accident and/or collision, normal wear &
tear (battery, belts, tires, clutch, etc.), fuel contamination, or from failure to follow the instructions contained in
the User Manual for the equipment. The cost of normal maintenance of the equipment is the responsibility of
the owner.
This limited warranty does not extend to use in applications for which the equipment was not designed or to
damages resulting from misuse, abuse, or neglect.

9. Limited Warranty

LIMITED WARRANTY
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