Tcp/Ip - Oki C9600dn Configuration Manual

Troubleshooting:

TCP/IP

Printer cannot find the network interface card.
Turn the printer off and on again.
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Confirm that the network interface is enabled on the printer.
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Make sure there is a response to the interface card command.
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Make sure the network cable is correctly connected.
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Change the cable and try again.
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Run the Self-diagnostic test (with printer on, press and hold the
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Test button on the print server for 3 seconds, then release it).
Make sure that the IP Address, Subnet Mask and Gateway are
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correct.
Make sure that the TCP/IP protocol is set to Enable.
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Reset the network interface card to the factory default settings.
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If DHCP, BOOTP and RARP are not used, ensure they have been
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set to Disable.
Cannot print with lpr and ftp.
Turn the printer off and on again.
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Make sure there is a response to the ping command.
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Make sure the network cable is correctly connected.
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Change the cable and try again.
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Make sure the host name and IP address are configured in the
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workstation.
Make sure the printer port name is configured in the workstation.
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There are three port names: lp, euc and sjis. Use lp by default as
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euc and sjis are specific to printers with PostScript available.
Troubleshooting: TCP/IP • 209