THOMSON TG797n Setup And User Manual
  1. Manuals
  2. Brands
  3. THOMSON Manuals
  4. Gateway
  5. TG797n
  6. Setup and user manual

THOMSON TG797n Setup And User Manual

Wireless-n multi-service voip adsl2+ gateway with dect
Hide thumbs Also See for TG797n:
Table of Contents

Advertisement

Quick Links

See also: Cli Reference Manual
THOMSON TG797n v2
Wireless-n Multi-Service VoIP ADSL2+ Gateway with DECT
Setup and User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the TG797n and is the answer not in the manual?

Questions and answers

Related Manuals for THOMSON TG797n

Summary of Contents for THOMSON TG797n

  • Page 1 THOMSON TG797n v2 Wireless-n Multi-Service VoIP ADSL2+ Gateway with DECT Setup and User Guide...
  • Page 3 THOMSON TG797n v2 Setup and User Guide...
  • Page 4 Other brands and product names may be trademarks or registered trademarks of their respective holders. All other logos, trade- marks and service marks are the property of their respective owners, where marked or not. Document Information Status: v1.0 (March 2011) Reference: DMS-CTC-20101208-0018 Short Title: Setup and User Guide TG797n v2 R8.4.x...

  • Page 5: Table Of Contents

    Preparing for the Installation ................ 16 2 Guided Installation ..............17 3 Manual Installation..............21 Connecting the Thomson Gateway to your Service Provider’s Network..22 Powering on the Thomson Gateway ............. 25 Connecting Your Network Devices to the Thomson Gateway...... 26 3.3.1...
  • Page 6 Securing Your Wireless Connection.............. 43 6 Telephony................... 45 Setting Up Your Telephone Network ............46 6.1.1 Connecting a DECT Phone to Your Thomson Gateway ..............47 6.1.2 Connection to the Traditional Telephone Network................48 6.1.3 Configuring the Thomson Gateway VoIP Service ................49 Address Book ....................
  • Page 7 Contents UPnP ......................80 9.1.1 Accessing Your Thomson Gateway via UPnP ................... 81 9.1.2 Managing your Internet connection via UPnP ................... 82 9.1.3 Configuring UPnP on the Thomson Gateway ..................84 9.1.4 Installing UPnP on Windows XP ......................85 Assigning a service (HTTP, FTP,...) to a Computer........87 Dynamic DNS ....................
  • Page 8 Contents DMS-CTC-20101208-0018 v1.0...

  • Page 9: About This Setup And User Guide

    Terminology Generally, the THOMSON TG797n v2 will be referred to as Thomson Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: Sample text indicates a hyperlink to a Web site.
  • Page 10 About this Setup and User Guide DMS-CTC-20101208-0018 v1.0...

  • Page 11: Getting Started

    Getting Started Introduction This chapter gives you a brief overview of the main features and components of the Thomson Gateway. After this chapter we will start with the installation. Do not connect any cables to the Thomson Gateway until instructed to do so.

  • Page 12: Features At A Glance

    For more information see “6 Telephony” on page 45 ECO label THOMSON’s ECO label guarantees you that the Thomson Gateway is able to reduce its power consumption to an absolute minimum. For more information, see “7 Saving Energy with Your Thomson Gateway” on...

  • Page 13: Components

    Getting Started Components Overview This section provides an overview of the different components of the Thomson Gateway: Topic Page 1.2.1 Power 1.2.2 Local Network Connection 1.2.3 Broadband Connection 1.2.4 Voice Connection 1.2.5 Buttons 1.2.6 Status LEDs DMS-CTC-20101208-0018 v1.0...

  • Page 14: Power

    1.2.1 Power Overview Power inlet The power inlet allows you to connect the power supply. Only use the power supply delivered with your Thomson Gateway. Power switch The power switch allows you to power on/off your Thomson Gateway. DMS-CTC-20101208-0018 v1.0...

  • Page 15: Local Network Connection

    The built-in WiFi-certified wireless access point provides wireless access to your WiFi-certified wireless clients. For more information, see “5 The Thomson Gateway Wireless Access Point” on page Ethernet switch The Ethernet switch allows you to connect an Ethernet device (for example, a computer) to your local network.

  • Page 16: Broadband Connection

    Getting Started 1.2.3 Broadband Connection Overview DSL port This port can be used to connect your Thomson Gateway to your service provider’s DSL network. DMS-CTC-20101208-0018 v1.0...

  • Page 17: Voice Connection

    Overview DECT base station The integrated DECT base station allows you to connect your DECT phones to the Thomson Gateway. This way you will be able to make phone calls over the Internet and save on communication costs, especially for long-distance calls.

  • Page 18: Buttons

    If you press the DECT pairing/paging button:  Between 1 and 5 seconds, the Thomson Gateway pages all connected DECT phones.  Longer than 5 seconds, switches to registration mode to allow you to connect your DECT phone(s) to the integrated DECT base station of the Thomson Gateway.

  • Page 19: Status Leds

    Getting Started 1.2.6 Status LEDs Introduction On the front panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device. Power Ethernet Wireless Voice Broadband Internet DECT Upgrade Power LED Colour State...
  • Page 20 Colour State Description Green Solid on DSL line synchronised Blinking Trying to detect carrier signal or pending DSL line synchronisation Thomson Gateway powered off. Internet LED Colour State Description Green Solid on Connected to the Internet, no activity Blinking Connected to the Internet, sending/receiving data...
  • Page 21 Getting Started DECT LED Colour State Description Green Solid on DECT service up Blinking DECT activity or registering DECT clients DECT service down DMS-CTC-20101208-0018 v1.0...

  • Page 22: Mounting The Optional Dect Cradle

    Your box may contain a DECT cradle. This DECT cradle allows you to seamlessly integrate your DECT phone into your Thomson Gateway. Mounting the docking station on the Thomson Gateway Proceed as follows: On the bottom of you device, remove the overlay covering the DECT slot.
  • Page 23 Getting Started Can I start making phone calls now? No, first you have to complete the installation of your Thomson Gateway and then your have to register your DECT phone. For more information about registering DECT phones, see “6.1.1 Connecting a DECT Phone to Your Thomson Gateway”...

  • Page 24: Preparing For The Installation

    If you want to connect a computer using a wired connection, your computer must be equipped with an Ethernet Network Interface Card (NIC). Start with the installation You are now ready to start with the installation of your Thomson Gateway. DMS-CTC-20101208-0018 v1.0...

  • Page 25: Guided Installation

    Mac OS X: Double-click Menu in the window with the content of the Setup CD. Select the language of your choice and click OK. The Setup wizard will now guide you through the installation of your Thomson Gateway. DMS-CTC-20101208-0018 v1.0...
  • Page 26 Guided Installation At the end of the installation, the following screen appears: Select Go to the Thomson Gateway web interface if you want to go to the Thomson Gateway GUI after closing the wizard. On the Thomson Gateway GUI, you can configure all services of your Thomson Gateway.
  • Page 27 “11.1 Setup Troubleshooting” on page 100. Backup your configuration Once you successfully installed your Thomson Gateway, it is recommend to backup your configuration. This will allows you to return to this configuration when needed (for example, after misconfiguration). For more information, see “4.2 Backing Up/Restoring your Configuration”...
  • Page 28 Guided Installation DMS-CTC-20101208-0018 v1.0...

  • Page 29: Manual Installation

    “8 Sharing Content on your Thomson Gateway” on page Once you successfully installed your Thomson Gateway, it is recommend to backup your configuration. This will allows you to return to this configuration when needed (for example, after misconfiguration). For more information, see “4.2 Backing Up/Restoring your Configuration”...

  • Page 30: Connecting The Thomson Gateway To Your Service Provider's Network

    Thomson Gateway. Connecting the cables The procedure to be followed depends on the fact if this filter has been integrated into your Thomson Gateway or not. Check the label of your Thomson Gateway. If the product name contains:...
  • Page 31 Take the DSL cable. This is the gray cable that is included in your box. Plug one end of the cable in the grey DSL port on the back of your Thomson Gateway. Plug the other end of the cable: ...
  • Page 32 Plug the other end of the cable into the DSL/MODEM output port of your filter/splitter. If your Thomson Gateway has a black PSTN port on the back, you are able to use the PSTN (this is the traditional telephone network) as a backup for your Voice over IP connection. When the VoIP connection is down, the Thomson Gateway will automatically switch back to the PSTN network.

  • Page 33: Powering On The Thomson Gateway

    Plug the other end of the power cord into an electrical outlet. Press the power button to turn on the Thomson Gateway. Wait at least two minutes to allow the Thomson Gateway to complete the start up phase. DMS-CTC-20101208-0018 v1.0...

  • Page 34: Connecting Your Network Devices To The Thomson Gateway

    Manual Installation Connecting Your Network Devices to the Thomson Gateway Choose your connection method To connect your device via:  A wireless connection, continue with “3.3.1 Setting up a Wireless Connection” on page  A wired connection, continue with “3.3.2 Setting up a Wired Connection” on page...

  • Page 35: Setting Up A Wireless Connection

    Manual Installation 3.3.1 Setting up a Wireless Connection The Thomson Gateway access point Your Thomson Gateway is equipped with a wireless access point that supports the following standards:  IEEE 802.11n (2.4 Ghz)  IEEE 802.11g  IEEE 802.11b Requirements Your network device must be equipped with a WiFi-certified wireless client.

  • Page 36: Setting Up A Wired Connection

    Setting up a Wired Connection Requirements  Both your network device (for example, a computer, a gaming console,...) and Thomson Gateway must have a free Ethernet port.  Your network device must be configured to obtain an IP address automatically. This is the default setting.

  • Page 37: Configure The Thomson Gateway

    Manual Installation Configure the Thomson Gateway Introduction If your service provider did not preconfigure your Thomson Gateway, you may have to configure the Thomson Gateway via its Graphical User Interface (GUI). Requirements JavaScript must be enabled on your web browser (this is the default setting). For more information, consult the help of your web browser.
  • Page 38 Manual Installation DMS-CTC-20101208-0018 v1.0...

  • Page 39: Configuration Tools

    You can use the following tools to configure your Thomson Gateway:  The Thomson Gateway Setup CD allows you to configure your Thomson Gateway and helps you to connect your computers to the Thomson Gateway. For more information, see “2 Guided Installation” on page ...

  • Page 40: Thomson Gateway Gui

    Configuration Tools Thomson Gateway GUI Introduction The Thomson Gateway Graphical User Interface (GUI) allows you to configure your Thomson Gateway using your web browser. Requirements JavaScript must be enabled on your browser (this is the default setting). For more information, consult the help of your web browser.

  • Page 41: Access

    “4.1.3 Protecting Access to the Thomson Gateway” on page Thomson Gateway GUI appears. Access the Thomson Gateway via UPnP You can also access the Thomson Gateway GUI using the Internet Gateway Device (IGD) icon if your computer runs one of the following operating systems:  Microsoft Windows 7 ...

  • Page 42: Components

    Provides basic information on the Thomson Gateway.  Broadband Connection: Allows you to view/configure your broadband connections.  Toolbox: Allows you to configure the network services and security settings of your Thomson Gateway.  Home Network: Allows you to manage your local network.  Help: Allows you to view context-related help information.
  • Page 43 Tasks pane To allow a quick configuration of your Thomson Gateway, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.

  • Page 44: Protecting Access To The Thomson Gateway

    The default user name is Administrator. Default password The default password is either blank or the ACCESS KEY printed on the label of your Thomson Gateway. This depends on the settings chosen by your Service Provider. It is recommended to change the default password settings.

  • Page 45: Backing Up/Restoring Your Configuration

    Configuration Tools Backing Up/Restoring your Configuration Introduction Once you have configured your Thomson Gateway to your needs, it is recommended to backup your configuration for later use. This way you can always return to your working configuration in case of problems.

  • Page 46: Access From The Internet

    Enter the user name and password that you specified on the Remote Assistance page. The Thomson Gateway GUI appears. It is now possible for a remote user to access your Thomson Gateway via the specified URL using the provided user name and password.

  • Page 47: The Thomson Gateway Wireless Access Point

    “5.2 Connecting Your Wireless Client without WPS” on page Secure your wireless connection! When using an unsecured connection, everyone who is within the range of your Thomson Gateway can access your network. If not:  People may use your connection to access the Internet.

  • Page 48: Connecting Your Wireless Client Via Wps

    Shortly press the WPS button on the Thomson Gateway: The WPS button LED starts blinking orange. This indicates that the Thomson Gateway is now searching for wireless clients that are in registration mode. You now have two minutes to start WPS on your wireless client.
  • Page 49 WPS” on page  Your wireless client is out of range: If possible move your wireless client closer to your Thomson Gateway or use a wireless repeater to extend the range of your wireless network.  Another device is interfering on the selected wireless channel: Change the wireless channel of your Thomson Gateway.

  • Page 50: Connecting Your Wireless Client Without Wps

    The wireless key What Network Name (SSID) is my Thomson Gateway using? If you did not change the SSID, your Thomson Gateway uses the Network Name that is printed on the back panel label of your Thomson Gateway. What wireless key is my Thomson Gateway using? If you did not change the security settings, no wireless key is used.

  • Page 51: Securing Your Wireless Connection

    The wireless connection is secured with a pre-shared key that has been defined by the user. Wireless clients must be configured with this key before they can connect to the Thomson Gateway. The Thomson Gateway supports the following WPA versions (ordered by descending security): ...
  • Page 52 In the WPA-PSK Version list, click the WPA-version of your choice. For more information, see “ Encryption types” on page Click Apply. Reconnect your wireless client(s) to the Thomson Gateway using these new security settings. For more information, see “5.1 Connecting Your Wireless Client via WPS” on page 40 “5.2 Connecting Your Wireless Client without WPS”...

  • Page 53: Telephony

     The THOMSON solution With the Thomson Gateway you can make both VoIP and traditional telephone calls using a traditional analogue phone or A DECT phone. If your Thomson Gateway is not powered, the traditional telephone network (if connected) will automatically selected.

  • Page 54: Setting Up Your Telephone Network

    Procedure To set up your telephone network, follow these steps: Your Thomson Gateway has an integrated DECT base station. This means that you can register your DECT phone directly to the Thomson Gateway. For more information, see “6.1.1 Connecting a DECT Phone to Your Thomson Gateway”...

  • Page 55: Connecting A Dect Phone To Your Thomson Gateway

    Connecting a DECT Phone to Your Thomson Gateway Introduction The Thomson Gateway is equipped with a DECT base station allowing you to connect up to five DECT phones. Before you can start using your DECT phone, you first have to pair it with your Thomson Gateway.

  • Page 56: Connection To The Traditional Telephone Network

    (with Integrated Filter). If this suffix is not present, then your Thomson Gateway does not have an integrated filter. Does not have an integrated filter, check if your Thomson Gateway has a PSTN port on the back panel (for ...

  • Page 57: Configuring The Thomson Gateway Voip Service

    Telephony 6.1.3 Configuring the Thomson Gateway VoIP Service Introduction If your VoIP service has not been configured yet, follow the instructions in this section. How can I check if the VoIP service has already been configured? If the Phone LED is: Solid or blinking green then the VoIP service is configured correctly.
  • Page 58 Click Apply. Verifying Telephone Connectivity Proceed as follows to verify the voice connection: Make sure the Thomson Gateway is turned on. Make sure the Internet telephony service is enabled and configured. The Phone/DECT LED must be solid green. Pick up your phone, wait for the dialling tone, and dial the number.

  • Page 59: Address Book

     Initiate a call or send a message by clicking the phone number or e-mail address in the contact details. Everyone with access to the Thomson Gateway GUI can view and use the address book. Accessing the Address Book page Proceed as follows: Browse to the Technicolor Gateway GUI.
  • Page 60 Pick up the phone. The Thomson Gateway is now initiating the call. Your contact’s phone is now ringing. At the end of the conversation, click Done to go to the Last Calls page. This page allows you to view the statistics of your last calls (including the call that you just made).

  • Page 61: Telephony Services

    In the Pick a task list, click View Telephony Services. Under Telephony Services, you can see the services that are supported by your provider. In the Activated column, you can see if this service is also activated on the Thomson Gateway. To (de)activate a service, proceed with “6.3.1 Activating a Telephony Service on your Thomson Gateway”...

  • Page 62: Activating A Telephony Service On Your Thomson Gateway

    Telephony 6.3.1 Activating a Telephony Service on your Thomson Gateway How can I (de)activate a service on my Thomson Gateway? You can (de)activate services in two ways:  Via the Thomson Gateway GUI.  Via (de)activation codes on your phone.

  • Page 63: Common Telephony Services

    Telephony 6.3.2 Common Telephony Services Introduction This section provides an overview of the functions that will be available if you activate one of the following services:  Call Hold service  Call Waiting service  Conference Call (3 Party) service ...
  • Page 64 Telephony Call Waiting service If the Call Waiting service is activated, you can use the following functions: To... Press... Illustration Terminate an active call and switch to an R, 1 incoming call You press R, 1 active active incoming Reject an incoming call R, 0 You press R, 0...
  • Page 65 Telephony Call Transfer If the Call Transfer service is activated, you can use the following functions: To... Press... Illustration Transfer a call R, 4 active You press active R, 4 on hold DMS-CTC-20101208-0018 v1.0...

  • Page 66: Viewing Call Logs

    Telephony Viewing Call Logs Introduction The Call Logs page on the Thomson Gateway GUI lists:  Successful incoming calls.  Missed incoming calls.  Successful outgoing calls.  Failed outgoing calls. Viewing the telephony statistics Proceed as follows: Browse to the Thomson Gateway GUI.
  • Page 67 Telephony DMS-CTC-20101208-0018 v1.0...
  • Page 68 Telephony DMS-CTC-20101208-0018 v1.0...

  • Page 69: Saving Energy With Your Thomson Gateway

    Saving Energy with Your Thomson Gateway Code of Conduct v3 To prove its commitment to protect the environment, THOMSON has signed the Code of Conduct v3 (CoC v3), a global agreement to reduce the power consumption of broadband access devices.

  • Page 70: Code Of Conduct V3

    The user switches off his computer at 20:00.  There are no other devices connected to the Thomson Gateway. The Thomson Gateway switches to low power mode. This results in a considerable drop in the overall power consumption of the Thomson Gateway. Power...

  • Page 71: Eco Manager

    Click Apply. Example If we use the same example as in the previous section, you can see that the Thomson Gateway is now able to further reduce the power consumption in periods where less action is required from the Thomson Gateway.

  • Page 72: Manually Switching Off Services To Reduce Power

    Zero power consumption If you will not be using your Thomson Gateway for a longer time (for example: you are going on holiday), you should consider to turn off the Thomson Gateway. This way no energy will be consumed at all.

  • Page 73: Sharing Content On Your Thomson Gateway

    Each USB storage device can have up to 10 partitions. If your device has more partitions the extra partitions will be ignored. Content Sharing Servers The Thomson Gateway offers three types of services to share your content. The following table gives a you a brief overview of the main functions: Network File Server...
  • Page 74 The only thing that you need to do is to plug your USB memory stick or external hard disk in (one of) the USB port(s) of your Thomson Gateway. By using a USB hub, you can connect up to five USB mass storage devices to the Thomson Gateway.

  • Page 75: The Network File Server

    Select this option to enable the Network File Server Click Apply. All users connected to the Thomson Gateway can now access the data on stored your USB storage device. If you want to limit the number of folders that can be accessed, continue with “8.4 Managing your Shared...
  • Page 76 Sharing Content on your Thomson Gateway An Explorer windows appears. The storage devices that are attached to your Thomson Gateway are listed as folders. If the storage device has multiple partitions an index number will be added at the end (for example: Disk_a1 and Disk_a2).
  • Page 77 The Connect To Server window appears. In the Server Address box, type smb://<server name>, where <server name> is the Server Name you assigned to your USB storage device (default: smb://THOMSON). If you did not provide a server name, type smb://192.168.1.253.

  • Page 78: The Upnp Av Media Server

    DLNA-certified devices. To allow you to access your media in a quick and easy way, the Thomson Gateway scans your storage device for meta data information (for example, title, artist, album) and stores it in a database. When you are looking for a file, the Thomson Gateway can simply query the database instead of having to go through all the files.

  • Page 79: Configuring The Upnp Av Media Server

    Under UPnP AV Media Server, click Server Enabled. Click Apply. Media Database When you plug in your USB storage device, the Thomson Gateway will automatically start building the media database. This database contains all meta data of the media files stored on your USB storage device.

  • Page 80: Using The Upnp Av Media Server

    On your UPnP AV renderer, the Thomson Gateway’s UPnP AV media server will be listed as THOMSON TGXXX. Below you can find a screenshot taken on a smartphone with a UPnP AV client.
  • Page 81 Double-click the Thomson Gateway’s UPnP AV Media Server to access your media files. Windows Media Player starts up. Your Thomson Gateway’s UPnP AV Media Server is listed on the left. This entry allows you to browse to your media files.

  • Page 82: The Ftp Server

    Sharing Content on your Thomson Gateway The FTP Server Introduction The Thomson Gateway allows you to access your shared content by FTP. This can be useful if you want to be able to access your shared content from the Internet. Via FTP you can...
  • Page 83 FTP. If you are connected to the Internet, the link to the FTP server is displayed under FTP Server: On the Thomson Gateway network, you can also access the FTP server using its local address (192.168.1.253). Additional configuration Because most service providers use dynamic IP addresses, the IP address of your Internet connection may change frequently.

  • Page 84: Managing Your Shared Content

    Managing your Shared Content Managed Partition When your USB storage device is permanently connected to the Thomson Gateway, you may want to If you select your drive or partition as managed partition, users only have access to the following folders: ...
  • Page 85 Sharing Content on your Thomson Gateway Setting up the managed partition Proceed as follows: Browse to the Thomson Gateway GUI. On the Tools menu, click Content Sharing. In the Navigation bar, click Configure. Under List of connected disks, click the radio button next to the partition you want to configure as Managed Partition.

  • Page 86: Safely Removing Your Usb Storage Device

    Safely Removing your USB Storage Device Introduction If you just unplug your USB storage device from the Thomson Gateway you may loose your data. To avoid this you must first stop your USB storage device. Stopping your USB storage device...

  • Page 87: Thomson Gateway Network Services

    9.2 Assigning a service (HTTP, FTP,...) to a Computer 9.3 Dynamic DNS Feature availability Depending on the configuration offered by your service provider, some features may not be available on your Thomson Gateway. For more information, contact your service provider. DMS-CTC-20101208-0018 v1.0...

  • Page 88: Upnp

     You can access the Thomson Gateway GUI without having to remember the address of the Thomson Gateway. For more information, see “9.1.1 Accessing Your Thomson Gateway via UPnP” on page If you are using a PPP connection to connect to the Internet, you can enable/disable your Internet ...

  • Page 89: Accessing Your Thomson Gateway Via Upnp

    Windows 7/Vista If you computer runs Windows 7/Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX) and click View device web page. Thomson Gateway GUI appears. Windows XP If you computer runs Windows XP: Go to My Network Places.

  • Page 90: Managing Your Internet Connection Via Upnp

    If you computer runs Windows 7/Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX). If you are currently:  Connected to the Internet, click Disable to disconnect from the Internet.
  • Page 91 If you right-click the Internet Connection icon, you can connect/disconnect your connection to the Internet. Disabling this feature To prevent that users can connect/disconnect you can enable Extended Security. This feature is enabled by default. For more information, see “9.1.3 Configuring UPnP on the Thomson Gateway” on page DMS-CTC-20101208-0018 v1.0...

  • Page 92: Configuring Upnp On The Thomson Gateway

    Clear the Use UPnP check box, to disable UPnP. Click Apply. Extended Security If Extended Security is enabled, only limited UPnP operation between the host and the Thomson Gateway is allowed:  A local host is not allowed to connect/disconnect the Thomson Gateway Internet connection. You can...

  • Page 93: Installing Upnp On Windows Xp

    Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the Thomson Gateway on your local network. Therefore, it is recommended to add the IGD Discovery and Control client to your system.
  • Page 94 Thomson Gateway Network Services On the Windows taskbar, click Start. Select (Settings >) Control Panel > Add or Remove Programs. In the Add or Remove Programs window, click Add/Remove Windows Components. The Windows Components Wizard appears: Select Networking Services in the Components list and click Details.

  • Page 95: Assigning A Service (Http, Ftp

    If your are running a server or an application that acts as a server (for example a HTTP server, Internet game), the initial message will come from the Internet and the Thomson Gateway has no information to decide to which computer it should forward the incoming message.
  • Page 96 Assign a game or application to a local networking device If you assign a game or application to a local networking device, you will basically tell the Thomson Gateway that if it receives requests for a specific game or application, it has to forward these messages to a specific computer.

  • Page 97: Dynamic Dns

    Thomson Gateway Network Services Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DNS host name (for example mywebpage.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.
  • Page 98 Thomson Gateway Network Services DMS-CTC-20101208-0018 v1.0...

  • Page 99: Internet Security

    Internet Security 10 Internet Security Overview The Thomson Gateway offers various options to secure your network and network connection: Topic Page 10.1 Parental Control 10.2 Firewall DMS-CTC-20101208-0018 v1.0...

  • Page 100: Parental Control

    Internet Security 10.1 Parental Control Introduction The Thomson Gateway allows you to deny access to specific web sites. Access Denied page When a user tries to access a page that is being blocked, the following page is displayed: Address-based filtering...
  • Page 101 “10.1.2 Adding Rules for Address-Based Filtering” on page Option 2: address-based filter only Take this option if content filtering is not available on your Thomson Gateway or you don’t want to use it. To configure address-based filtering: Browse to the Thomson Gateway GUI.

  • Page 102: Configuring Content-Based Filtering

    Internet Security 10.1.1 Configuring Content-based Filtering Requirements Content-based filtering must be activated on your Thomson Gateway. For more information, see “ Activating content-based filtering” on page Accessing the configuration page Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Parental Control.

  • Page 103: Adding Rules For Address-Based Filtering

    Deny access to a specific web site Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Parental Control. Make sure the Use Address-Based Filter check box is selected. Type the URL of the Web site you want to block (for example “mail.provider.com”) in the Web Site box.
  • Page 104 Redirect box. Click Add. Redirect all web sites Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Parental Control. Make sure the Use Address-Based Filter check box is selected. Type “*” in the Web Site box.

  • Page 105: Firewall

    10.2 Firewall Introduction The Thomson Gateway comes with an integrated firewall that helps you protect your network from attacks from the Internet. This firewall has a number of predefined levels to allow you to adjusted the firewall to your needs.
  • Page 106 Or you can type a User-defined IP address (range).  The Service type of the traffic; this can be a protocol (DNS, SMTP,...) or a specific Thomson Gateway system service. Select an Action that should be done on traffic for which the firewall rules applies: ...

  • Page 107: Support

    Topics This chapter describes the following topics: Topic Page 11.1 Setup Troubleshooting 11.2 General Thomson Gateway Troubleshooting 11.3 Wired Connection Troubleshooting 11.4 Wireless Connection Troubleshooting 11.5 Voice over IP Troubleshooting 11.6 Reset to Factory Defaults DMS-CTC-20101208-0018 v1.0...

  • Page 108: Setup Troubleshooting

    Support 11.1 Setup Troubleshooting Introduction If you have trouble to install your Thomson Gateway with the Setup CD, try the suggested solutions in this section. The Setup CD does not start automatically If your computer runs:  Microsoft Windows 7 and Vista: Click the Windows Start button.

  • Page 109: General Thomson Gateway Troubleshooting

    Re-enter your password. Click Connect. Thomson Gateway unreachable If you can not access your Thomson Gateway via your web browser or the Setup wizard, you might consider a hardware reset as described in “11.6 Reset to Factory Defaults” on page 105.

  • Page 110: Wired Connection Troubleshooting

    Ethernet LED does not light up Make sure that:  The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your computer.  You are using the correct cable type for your Ethernet equipment, that is at least UTP CAT5 with RJ-45 connectors.

  • Page 111: Wireless Connection Troubleshooting

    Make sure that the wireless client is configured for the correct wireless settings (Network Name, security settings).  If the signal is low or not available, try to reposition the Thomson Gateway or (if available) redirect the antenna(s) of the Thomson Gateway for optimal performance. ...

  • Page 112: Voice Over Ip Troubleshooting

    Support 11.5 Voice over IP Troubleshooting Introduction If you cannot make or receive any phone calls via your Thomson Gateway, try the suggestions in the following sections. Calling over VoIP If you have problems calling via VoIP, check whether: ...

  • Page 113: Reset To Factory Defaults

    11.6 Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults.
  • Page 114 Push the Reset button for 7 seconds and the release it. The Thomson Gateway restarts. Your system administrator may have disabled the physical reset button of the Thomson Gateway. In this case, a hardware reset to defaults is not possible.
  • Page 116 THOMSON Telecom Belgium NV Prins Boudewijnlaan 47 2650 Edegem Belgium www.technicolor.com © Technicolor 2011. All rights reserved. DMS-CTC-20101208-0018 v1.0.

This manual is also suitable for:

Tg797n v2

Table of Contents