Page 4
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Thomson. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Thomson. Thomson assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
Page 5
Configuring WPA-PSK Encryption ...................... 27 3.3.2 Configuring WEP Encryption ....................... 28 4 Sharing Content on your Thomson Gateway......29 Using the Network File Server ..............30 Using the UPnP AV Media Server ..............33 Using the FTP Server ..................34 Managing your Shared Content ..............
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Contents 5 Thomson Gateway Tools............39 UPnP ......................40 5.1.1 Accessing Your Thomson Gateway with UPnP ................. 41 5.1.2 Managing your Internet connection with UPnP................. 42 5.1.3 Configuring UPnP on the Thomson Gateway ..................44 5.1.4 Installing UPnP on Windows XP ......................45 Assigning a service (HTTP, FTP,...) to a computer ........
Page 7
Terminology Generally, the THOMSON TG587n v2 will be referred to as Thomson Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: Sample text indicates a hyperlink to a Web site.
Page 8
About this Setup and User Guide E-DOC-CTC-20090105-0009 v0.1...
Page 9
In a few minutes you will be able to access the Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet.
Page 10
Installation Preliminary Steps DSL service The DSL service must be up and running on your telephone line. If both conventional telephone and DSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling DSL and telephone signals. Public telephone lines carry voltages that can cause electric shock.
Page 11
“1.2.1 Guided Installation” on page Manual Installation How it works The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After this is done, you can configure your Thomson Gateway using your web browser. Requirements Javascript must be enabled on your web browser.
Page 12
The Setup wizard will now guide you through the installation. At the end of the installation, following screen appears: Select the Go to the Thomson Gateway Web Interface if you want to go to the Thomson Gateway GUI after closing the wizard. On the...
Page 13
Reconfigure my Thomson Gateway to reconfigure your Thomson Gateway. Setup my computer to connect your computer to the Thomson Gateway network. View Documentation to view the documentation that is available for your Thomson Gateway. This list will be automatically updated if you are connected to the Internet.
Page 14
Gateway (by default: 192.168.1.254) and click Thomson Gateway on the menu on the left-hand side. Click Setup my Thomson Gateway. The Easy Setup wizard appears. This wizard will guide you through the configuration of your Thomson Gateway. Click Next and follow the instructions.
Page 15
Installation, use the same procedure on the computer that you want to add. At a specific point in the installation, the Setup wizard will inform you that the Thomson Gateway has already been configured: Select No and click Next to continue.
Page 16
Procedure Proceed as follows: Connect one end of the Ethernet cable to (one of the) yellow Ethernet port(s) of your Thomson Gateway: Connect the other end of the Ethernet cable to your computer. Your computer is now connected to your network. No additional configuration is needed.
Page 17
Thomson Gateway Basics Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour Thomson Gateway GUI Backing Up/Restoring your Configuration E-DOC-CTC-20090105-0009 v0.1...
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Thomson Gateway Basics Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: Status LEDs WPS Button LED Ethernet LEDs E-DOC-CTC-20090105-0009 v0.1...
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Thomson Gateway Basics 2.1.1 Status LEDs Introduction On the top panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device during normal operation. Power LED Colour State Description Green Solid on...
Page 20
Thomson Gateway Basics Broadband LED Colour State Description Green Blinking Pending DSL line synchronisation Solid on DSL line synchronised No DSL line Internet LED Colour State Description Green Blinking Internet activity Solid on Internet connectivity, no activity Solid on Internet connection setup failed No Internet connection E-DOC-CTC-20090105-0009 v0.1...
Page 21
Thomson Gateway Basics 2.1.2 WPS Button LED Introduction The WPS button allows you to add new wireless clients to your network. For more information, see Connecting Your Wireless Client via WPS. WPS LED Colour State Description Green Solid On Client successfully registered via WPS...
Page 22
Thomson Gateway Basics 2.1.3 Ethernet LEDs Ethernet LED A LED may be provided per Ethernet port to indicate link integrity (or activity). LED Status Description No connection on this port Solid on Ethernet link up Blinking Data is flowing from/to this port...
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IP address of your Thomson Gateway (by default: 192.168.1.254). If you have protected your Thomson Gateway with a user name and password, the Thomson Gateway will prompt you to enter these. Enter your user name and password and click OK.
Page 24
The menu consists of the following menu items: Home: Allows you to go back to the home page. Thomson Gateway: Provides basic information on the Thomson Gateway. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.
Page 25
Tasks To allow a quick configuration of your Thomson Gateway, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.
Page 26
Backing Up/Restoring your Configuration Introduction Once you have configured your Thomson Gateway to your needs, it may be a good idea to backup your configuration for later use. This way you can always return to your working configuration in case of problems.
Page 27
Connects different wireless devices with each other. Secures the data sent over wireless connection. The Thomson Gateway comes with an integrated wireless access point. The only thing you need is a wireless client. Other devices like media players and smartphones may also have a built-in wireless client. Check the documentation of your device for more information.
Page 28
Shortly press the WPS button on the Thomson Gateway: The WPS button LED starts blinking orange. This indicates that the Thomson Gateway is now searching for wireless clients that are in registration mode. You now have two minutes to start WPS on your wireless client.
Page 29
Wireless Access Make sure that the WLAN LED is blinking amber when you start WPS on your wireless client. If you still have trouble connecting to the Thomson Gateway, try connecting your wireless client without WPS. For more information, see “3.2 Connecting Your Wireless Client without WPS”...
Page 30
Thomson Gateway is using. What Network Name (SSID) is the Thomson Gateway using? If you did not change the SSID manually, your Thomson Gateway uses the SSID that is printed on the bottom panel label of your Thomson Gateway.
Page 31
We strongly recommend you to WPA+WPA2. Although the Thomson Gateway allows you to use WEP or no security, it is not recommended to use these settings. Only use WEP if you have wireless clients that don’t support a higher encryption level.
Page 32
Wireless Access Under Wireless, click your access point. Your access point will be listed in the following format: “WLAN:<Network Name> (<Actual Speed>)”. For example, WLAN: Thomson83C7C7 (54Mbps). The Wireless Access Point page appears. In the Location bar, click Configure. Under Security, you can change the Encryption. If you want to use: WPA-PSK Encryption, continue with “3.3.1 Configuring WPA-PSK Encryption”...
Page 33
Wireless Access 3.3.1 Configuring WPA-PSK Encryption Procedure Continuing from “ Configuring the wireless encryption” on page Select Use WPA-PSK Encryption. In the WPA-PSK Encryption Key box, type a pass phrase (also known as Pre-shared key) of your choice. The pass phrase must consist of 8 to 63 alphanumeric characters or 64 hexadecimal characters (characters from 0 to 9 and from A to F).
Page 34
Configuring WEP Encryption Warning Although the Thomson Gateway allows you to use WEP or no security, it is not recommended to use these settings. Only use WEP if you have wireless clients that don’t support a higher encryption level. Procedure Continuing from “...
Page 35
Sharing Content on your Thomson Gateway Sharing Content on your Thomson Gateway Introduction The Thomson Gateway allows you to store your data on a centralised place in the network. This way you can share your files with everyone that is connected to your network. Requirements Your USB storage device must be formatted as FAT32.
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Server Name: You will use this name to access the Thomson Gateway. If you leave this field empty you can only access your USB storage device by entering the IP address (by default: 192.168.1.253) Server Description: Here you can add a short description for what kind of data is stored on the USB storage device.
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If you did not provide a server name, type \\192.168.1.253. All storage devices that are attached to your Thomson Gateway are listed as folders. If the storage device has multiple partitions an index number will be added at the end (for example: Disk_a1 and Disk_a2).
Page 38
The Connect To Server window appears. In the Server Address box, type smb://<server name>, where <server name> is the Server Name you assigned to your USB storage device. So in our example we will type smb://Thomson. The SMB Mount window appears.
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All UPnP AV clients that are connected to your network are now able to view this list and play or view items from this list. On your UPnP AV client, the Thomson Gateway’s UPnP AV media server will be listed as THOMSON TGXXX or Thomson MediaGateway. Below you can find a screenshot taken on a smartphone with a UPnP AV client.
Page 40
Sharing Content on your Thomson Gateway Using the FTP Server Introduction The Thomson Gateway allows you to access your shared content by FTP. This can be useful if you want to be able to access your shared content from the Internet. Via FTP you can...
Page 41
The Shared folder is now accessible using FTP. If you are connected to the Internet, the link to the FTP server is displayed under FTP Server: On the Thomson Gateway network, you can also FTP to the local address (192.168.1.253). Additional configuration As you may know the IP address of your Internet connection may change frequently.
Page 42
Sharing Content on your Thomson Gateway Managing your Shared Content Managed Partition If you select your drive or partition as managed partition, users only have access to the following folders: Media Shared All other folders will be hidden from the user. The files are still on the USB storage device, but you can not access them.
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Sharing Content on your Thomson Gateway Procedure Proceed as follows: Browse to the Thomson Gateway GUI. On the Tools menu, click Content Sharing. In the Location bar, click Configure. Under List of connected disks, click the radio button next to the partition you want to configure as Managed Partition.
Page 44
Safely Removing your USB Storage Device Introduction If you just remove your USB storage device from the Thomson Gateway you may loose some data. To avoid this you must first unmount your USB storage device. Unmounting your USB storage device...
Page 45
Assigning a service (HTTP, FTP,...) to a computer Dynamic DNS Feature availability Depending on the configuration offered by your Internet Service Provider (ISP), some features may not be available on your Thomson Gateway. For more information, contact your ISP. E-DOC-CTC-20090105-0009 v0.1...
Page 46
If your computer is running Windows XP, you first have to install the UPnP component. For more information, see “5.1.4 Installing UPnP on Windows XP” on page UPnP and the Thomson Gateway With UPnP you can: Access the Thomson Gateway GUI...
Page 47
Windows Vista If you computer runs Windows Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX) and click View device web page. Thomson Gateway GUI appears. Windows XP If you computer runs Windows XP: Go to My Network Places.
Page 48
If you computer runs Windows Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX). If you are currently: Connected to the Internet, click Disable to disconnect from the Internet.
Page 49
Thomson Gateway Tools Disabling this feature To prevent that users can connect/disconnect you can enable Extended Security. For more information, see “5.1.3 Configuring UPnP on the Thomson Gateway” on page E-DOC-CTC-20090105-0009 v0.1...
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Clear the Use UPnP check box, to disable UPnP. Click Apply. Extended Security If Extended Security is enabled only limited UPnP operation between the host and the Thomson Gateway is allowed: A local host is not allowed to connect/disconnect the Thomson Gateway Internet connection. You can...
Page 51
Thomson Gateway Tools 5.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microsoft Windows XP, it is recommended to add the UPnP component to your system. Proceed as follows: In the Start menu, click (Settings >) Control Panel.
Page 52
Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the Thomson Gateway on your local network. Therefore, it is recommended to add the IGD Discovery and Control client to your system.
Page 53
If your are running a server or an application that acts as a server (for example a HTTP server, internet game), the initial message will come from the internet and the Thomson Gateway has to decide to which computer he should forward the incoming message.
Page 54
Assign a game or application to a local networking device If you assign a game or application to a local networking device, you will basically tell the Thomson Gateway that if it receives requests for a specific game or application, it has to forward these messages to a specific computer.
Page 55
Thomson Gateway Tools Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.
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Internet Security Internet Security Overview The Thomson Gateway offers you various options to secure your network: Topic Page Firewall Web Site Filtering E-DOC-CTC-20090105-0009 v0.1...
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Firewall Changing the security level Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Firewall. The Firewall page appears. In the upper-right corner, click Configure. A list with security settings with a brief description is displayed.
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Internet Security Web Site Filtering Introduction The Thomson Gateway allows you to deny access to specific web sites. Access Denied page When a user tries to access a page that is being blocked, the following page is displayed: Address-based filtering...
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“6.2.2 Adding Rules For The Address Based Filter”. Option 2: address-based filter only Take this option if content filtering is not available on your Thomson Gateway or you don’t want to use it. Proceed as follows: Browse to the Thomson Gateway GUI.
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(netbanking.mybank.com) provided you create a rule to allow access to that URL (for example netbanking.mybank.com). Accessing the configuration page Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering/Parental Control. On the Location bar, click Configure.
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Redirect all Web sites Deny access to a specific Web site Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering. Make sure the Use Address Based Filter check box is selected. Type the URL of the Web site you want to block (for example “mail.provider.com”) in the Web Site box.
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Internet Security Redirect all Web sites Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering. Make sure the Use Address Based Filter check box is selected. Type “*” in the Web Site box.
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Internet Security E-DOC-CTC-20090105-0009 v0.1...
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If the suggestions do not resolve the problem, look at the support pages on http://www.thomson- broadband.com or contact your service provider. Topics This chapter describes the following topics: Topic Page Setup Troubleshooting General Thomson Gateway Troubleshooting Reset to Factory Defaults E-DOC-CTC-20090105-0009 v0.1...
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Your computer has a valid IP address, that is any address but 0.0.0.0. For more information, consult the help of your operating system. No dedicated firewall device or router is placed between your computer and the Thomson Gateway. No personal network security software (for example firewall software) is running on your computer.
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Thomson Gateway. Only use the power adaptor supplied with your Thomson Gateway. The Thomson Gateway is turned on via the push button or rocker switch on the back panel. The Broadband LED does not light up Make sure that: The DSL cable is correctly connected.
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Ethernet LED does not light up Make sure that: The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your computer. You are using the correct cable type for your Ethernet equipment, that is at least UTP CAT5 with RJ-45 connectors.
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Try the following: Change the wireless channel. Make sure both the wireless client adapter and the Thomson Gateway are allowed to connect through wireless channels as defined for local regulatory domain. Check the location of the Thomson Gateway in the building.
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Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults.
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Push the Reset button until the Power LED lights red - this will take about 7 seconds. Release the Reset button. The Thomson Gateway restarts. Your system administrator may have disabled the physical reset button of the Thomson Gateway. In this case, a hardware reset to defaults is not possible. E-DOC-CTC-20090105-0009 v0.1...
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Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Thomson. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Thomson. Thomson assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
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3.3.2 Configuring WEP Encryption ....................... 28 4 Thomson Gateway Tools............29 UPnP ......................30 4.1.1 Accessing Your Thomson Gateway with UPnP ................. 31 4.1.2 Managing your Internet connection with UPnP................. 32 4.1.3 Configuring UPnP on the Thomson Gateway ..................34 4.1.4...
5.2.2 Adding Rules For The Address Based Filter..................46 6 Troubleshooting ................ 49 Setup Troubleshooting.................. 50 General Thomson Gateway Troubleshooting ..........51 Wired Connection Troubleshooting .............. 52 Wireless Connection Troubleshooting ............53 Reset to Factory Defaults ................54 E-DOC-CTC-20090105-0001 v0.1...
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Terminology Generally, the THOMSON TG585n v2 will be referred to as Thomson Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: Sample text indicates a hyperlink to a Web site.
Page 82
About this Setup and User Guide E-DOC-CTC-20090105-0001 v0.1...
Page 83
In a few minutes you will be able to access the Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet.
Page 84
Installation Preliminary Steps DSL service The DSL service must be up and running on your telephone line. If both conventional telephone and DSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling DSL and telephone signals. Public telephone lines carry voltages that can cause electric shock.
Page 85
“1.2.1 Guided Installation” on page Manual Installation How it works The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After this is done, you can configure your Thomson Gateway using your web browser. Requirements Javascript must be enabled on your web browser.
Page 86
The Setup wizard will now guide you through the installation. At the end of the installation, following screen appears: Select the Go to the Thomson Gateway Web Interface if you want to go to the Thomson Gateway GUI after closing the wizard. On the...
Page 87
Reconfigure my Thomson Gateway to reconfigure your Thomson Gateway. Setup my computer to connect your computer to the Thomson Gateway network. View Documentation to view the documentation that is available for your Thomson Gateway. This list will be automatically updated if you are connected to the Internet.
Page 88
Gateway (by default: 192.168.1.254) and click Thomson Gateway on the menu on the left-hand side. Click Setup my Thomson Gateway. The Easy Setup wizard appears. This wizard will guide you through the configuration of your Thomson Gateway. Click Next and follow the instructions.
Page 89
Installation, use the same procedure on the computer that you want to add. At a specific point in the installation, the Setup wizard will inform you that the Thomson Gateway has already been configured: Select No and click Next to continue.
Page 90
Procedure Proceed as follows: Connect one end of the Ethernet cable to (one of the) yellow Ethernet port(s) of your Thomson Gateway: Connect the other end of the Ethernet cable to your computer. Your computer is now connected to your network. No additional configuration is needed.
Page 91
Thomson Gateway Basics Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour Thomson Gateway GUI Backing Up/Restoring your Configuration E-DOC-CTC-20090105-0001 v0.1...
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Thomson Gateway Basics Thomson Gateway LED Behaviour Content This chapter describes the behaviour of: Status LEDs WPS Button LED Ethernet LEDs E-DOC-CTC-20090105-0001 v0.1...
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Thomson Gateway Basics 2.1.1 Status LEDs Introduction On the top panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device during normal operation. Power LED Colour State Description Green Solid on...
Page 94
Thomson Gateway Basics Broadband LED Colour State Description Green Blinking Pending DSL line synchronisation Solid on DSL line synchronised No DSL line Internet LED Colour State Description Green Blinking Internet activity Solid on Internet connectivity, no activity Solid on Internet connection setup failed No Internet connection E-DOC-CTC-20090105-0001 v0.1...
Page 95
Thomson Gateway Basics 2.1.2 WPS Button LED Introduction The WPS button allows you to add new wireless clients to your network. For more information, see Connecting Your Wireless Client via WPS. WPS LED Colour State Description Green Solid On Client successfully registered via WPS...
Page 96
Thomson Gateway Basics 2.1.3 Ethernet LEDs Ethernet LED A LED may be provided per Ethernet port to indicate link integrity (or activity). LED Status Description No connection on this port Solid on Ethernet link up Blinking Data is flowing from/to this port...
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IP address of your Thomson Gateway (by default: 192.168.1.254). If you have protected your Thomson Gateway with a user name and password, the Thomson Gateway will prompt you to enter these. Enter your user name and password and click OK.
Page 98
The menu consists of the following menu items: Home: Allows you to go back to the home page. Thomson Gateway: Provides basic information on the Thomson Gateway. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.
Page 99
Tasks To allow a quick configuration of your Thomson Gateway, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.
Page 100
Backing Up/Restoring your Configuration Introduction Once you have configured your Thomson Gateway to your needs, it may be a good idea to backup your configuration for later use. This way you can always return to your working configuration in case of problems.
Page 101
Connects different wireless devices with each other. Secures the data sent over wireless connection. The Thomson Gateway comes with an integrated wireless access point. The only thing you need is a wireless client. Other devices like media players and smartphones may also have a built-in wireless client. Check the documentation of your device for more information.
Page 102
Shortly press the WPS button on the Thomson Gateway: The WPS button LED starts blinking orange. This indicates that the Thomson Gateway is now searching for wireless clients that are in registration mode. You now have two minutes to start WPS on your wireless client.
Page 103
Wireless Access Make sure that the WLAN LED is blinking amber when you start WPS on your wireless client. If you still have trouble connecting to the Thomson Gateway, try connecting your wireless client without WPS. For more information, see “3.2 Connecting Your Wireless Client without WPS”...
Page 104
Thomson Gateway is using. What Network Name (SSID) is the Thomson Gateway using? If you did not change the SSID manually, your Thomson Gateway uses the SSID that is printed on the bottom panel label of your Thomson Gateway.
Page 105
We strongly recommend you to WPA+WPA2. Although the Thomson Gateway allows you to use WEP or no security, it is not recommended to use these settings. Only use WEP if you have wireless clients that don’t support a higher encryption level.
Page 106
Wireless Access Under Wireless, click your access point. Your access point will be listed in the following format: “WLAN:<Network Name> (<Actual Speed>)”. For example, WLAN: Thomson83C7C7 (54Mbps). The Wireless Access Point page appears. In the Location bar, click Configure. Under Security, you can change the Encryption. If you want to use: WPA-PSK Encryption, continue with “3.3.1 Configuring WPA-PSK Encryption”...
Page 107
Wireless Access 3.3.1 Configuring WPA-PSK Encryption Procedure Continuing from “ Configuring the wireless encryption” on page Select Use WPA-PSK Encryption. In the WPA-PSK Encryption Key box, type a pass phrase (also known as Pre-shared key) of your choice. The pass phrase must consist of 8 to 63 alphanumeric characters or 64 hexadecimal characters (characters from 0 to 9 and from A to F).
Page 108
Configuring WEP Encryption Warning Although the Thomson Gateway allows you to use WEP or no security, it is not recommended to use these settings. Only use WEP if you have wireless clients that don’t support a higher encryption level. Procedure Continuing from “...
Page 109
Assigning a service (HTTP, FTP,...) to a computer Dynamic DNS Feature availability Depending on the configuration offered by your Internet Service Provider (ISP), some features may not be available on your Thomson Gateway. For more information, contact your ISP. E-DOC-CTC-20090105-0001 v0.1...
Page 110
If your computer is running Windows XP, you first have to install the UPnP component. For more information, see “4.1.4 Installing UPnP on Windows XP” on page UPnP and the Thomson Gateway With UPnP you can: Access the Thomson Gateway GUI...
Page 111
Windows Vista If you computer runs Windows Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX) and click View device web page. Thomson Gateway GUI appears. Windows XP If you computer runs Windows XP: Go to My Network Places.
Page 112
If you computer runs Windows Vista: On the Windows Start menu, click Network. The Network window appears: Right-click your Thomson Gateway (displayed as THOMSON TGXXX). If you are currently: Connected to the Internet, click Disable to disconnect from the Internet.
Page 113
Thomson Gateway Tools Disabling this feature To prevent that users can connect/disconnect you can enable Extended Security. For more information, see “4.1.3 Configuring UPnP on the Thomson Gateway” on page E-DOC-CTC-20090105-0001 v0.1...
Page 114
Clear the Use UPnP check box, to disable UPnP. Click Apply. Extended Security If Extended Security is enabled only limited UPnP operation between the host and the Thomson Gateway is allowed: A local host is not allowed to connect/disconnect the Thomson Gateway Internet connection. You can...
Page 115
Thomson Gateway Tools 4.1.4 Installing UPnP on Windows XP Adding UPnP If you are running Microsoft Windows XP, it is recommended to add the UPnP component to your system. Proceed as follows: In the Start menu, click (Settings >) Control Panel.
Page 116
Adding IGD Discovery and Control Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the Thomson Gateway on your local network. Therefore, it is recommended to add the IGD Discovery and Control client to your system.
Page 117
If your are running a server or an application that acts as a server (for example a HTTP server, internet game), the initial message will come from the internet and the Thomson Gateway has to decide to which computer he should forward the incoming message.
Page 118
Assign a game or application to a local networking device If you assign a game or application to a local networking device, you will basically tell the Thomson Gateway that if it receives requests for a specific game or application, it has to forward these messages to a specific computer.
Page 119
Thomson Gateway Tools Dynamic DNS Introduction The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.
Internet Security Internet Security Overview The Thomson Gateway offers you various options to secure your network: Topic Page Firewall Web Site Filtering E-DOC-CTC-20090105-0001 v0.1...
Firewall Changing the security level Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Firewall. The Firewall page appears. In the upper-right corner, click Configure. A list with security settings with a brief description is displayed.
Internet Security Web Site Filtering Introduction The Thomson Gateway allows you to deny access to specific web sites. Access Denied page When a user tries to access a page that is being blocked, the following page is displayed: Address-based filtering...
Page 124
“5.2.2 Adding Rules For The Address Based Filter”. Option 2: address-based filter only Take this option if content filtering is not available on your Thomson Gateway or you don’t want to use it. Proceed as follows: Browse to the Thomson Gateway GUI.
(netbanking.mybank.com) provided you create a rule to allow access to that URL (for example netbanking.mybank.com). Accessing the configuration page Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering/Parental Control. On the Location bar, click Configure.
Redirect all Web sites Deny access to a specific Web site Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering. Make sure the Use Address Based Filter check box is selected. Type the URL of the Web site you want to block (for example “mail.provider.com”) in the Web Site box.
Page 127
Internet Security Redirect all Web sites Proceed as follows: Browse to the Thomson Gateway GUI. On the Toolbox menu, click Web Site Filtering. Make sure the Use Address Based Filter check box is selected. Type “*” in the Web Site box.
Page 128
Internet Security E-DOC-CTC-20090105-0001 v0.1...
If the suggestions do not resolve the problem, look at the support pages on http://www.thomson- broadband.com or contact your service provider. Topics This chapter describes the following topics: Topic Page Setup Troubleshooting General Thomson Gateway Troubleshooting Reset to Factory Defaults E-DOC-CTC-20090105-0001 v0.1...
Your computer has a valid IP address, that is any address but 0.0.0.0. For more information, consult the help of your operating system. No dedicated firewall device or router is placed between your computer and the Thomson Gateway. No personal network security software (for example firewall software) is running on your computer.
Thomson Gateway. Only use the power adaptor supplied with your Thomson Gateway. The Thomson Gateway is turned on via the push button or rocker switch on the back panel. The Broadband LED does not light up Make sure that: The DSL cable is correctly connected.
Ethernet LED does not light up Make sure that: The Ethernet cable is securely connected to the Ethernet port on your Thomson Gateway and your computer. You are using the correct cable type for your Ethernet equipment, that is at least UTP CAT5 with RJ-45 connectors.
Try the following: Change the wireless channel. Make sure both the wireless client adapter and the Thomson Gateway are allowed to connect through wireless channels as defined for local regulatory domain. Check the location of the Thomson Gateway in the building.
Reset to Factory Defaults Resetting your Thomson Gateway If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it may be useful to perform a reset to factory defaults.
Page 135
Push the Reset button until the Power LED lights red - this will take about 7 seconds. Release the Reset button. The Thomson Gateway restarts. Your system administrator may have disabled the physical reset button of the Thomson Gateway. In this case, a hardware reset to defaults is not possible. E-DOC-CTC-20090105-0001 v0.1...
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Safety Instructions and Regulatory Notices Read this document prior to installation! Consignes de Sécurité et Informations Réglementaires Lisez ce document avant d’effectuer l’installation! Sicherheitshinweise und Zulassungsbestimmungen Liest dieses Dokument vor Installation! Instrucciones de Seguridad e Información Sobre Regulaciones Lea este documento antes de proceder a la instalación! Instruções de Segurança e Informações Sobre Normas Leia este documento antes de iniciar a instalaçio! Precauzioni di Sicurezza e Informazioni Sulla Normativa...
Disseminate performance information or analysis (including, without limitation, benchmarks) from any source relating to the equipment. Such acts not expressly approved by THOMSON will result in the loss of product warranty and may invalidate the user's authority to operate this equipment in accordance with FCC Rules.
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Environmental information - WEEE directive This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste.The European Union has implemented a specific collection and recycling system for which producers are responsible. This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused.
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> Phone, VoIP, FXS: TNV circuit, not subjected to over voltages (TNV-2) WARNING > The Phone, VoIP, FXS port will be classified as a TNV-3 circuit when connected internally to the PSTN, FXO port, for example, when the device is powered off. >...
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The correction of interference caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. THOMSON and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines.
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Europe - European Union European Community Declaration of Conformity Hereby, THOMSON, declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC of the European Parliament and of the Council. This equipment can be used in all countries that are member of the European Union and that are member of the European Free Trade Association.
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The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by THOMSON may void the user's authority to operate the equipment. Responsible Party: THOMSON Inc., 10330 North Meridian Street, Indianapolis, IN 46290 USA, (580) 634-0151. This equipment complies with Part 68 of the FCC Rules.
(y compris et sans restriction, les tests de performance) quelle que soit la source d'information. Ces actes, réalisés sans l'accord explicite de THOMSON, entraînent la perte de la garantie du produit et enlèvent à l'utilisateur le droit d'employer l'équipement.
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Environnement - Directive DEEE (WEEE) Ce symbole signifie que votre appareil électronique hors d'usage doit être collecté séparément et non jeté avec les déchets ménagers. Dans ce but, l'Union Européenne a institué un système de collecte et de recyclage spécifique dont les producteurs ont la responsabilité. Cet appareil a été...
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> Phone, VoIP, FXS: circuit TRT, non sujet à des surtensions (TRT-2) AVERTISSEMENT > Le port Phone, VoIP, FXS sera classifié comme un circuit TRT-3 lorsqu’il est raccordé en interne au port PSTN, FXO, par exemple, lorsque le périphérique est mis hors tension. >...
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THOMSON n’est pas responsable des interférences avec les postes de radio ou de télévision susceptibles de survenir à la suite d’une modification non autorisée de l’appareil ou du remplacement ou de la connexion de câbles et d’équipements non agréés par THOMSON.
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THOMSON et ses revendeurs et distributeurs agréés déclinent toute responsabilité quant aux dommages ou violation des réglementations nationales découlant du non-respect de ces instructions. Europe – l’Union Européenne Déclaration de conformité pour la Communauté Européenne Par la présente THOMSON déclare que l'appareil est conforme aux exigences essentielles et aux autres dispositions pertinentes de la Directive 1999/5/CE du Parlement européen et du Conseil.
> gemäß den Vorschriften von Wi-Fi®-Alliance Wi-Fi® CERTIFIED™ (zertifiziert) wurden. Richtlinien Sofern nicht ausdrücklich und eindeutig in schriftlicher Form von THOMSON erlaubt, ist es nicht gestattet: > das Gerät zu demontieren, seinen Inhalt auseinanderzunehmen, die Betriebsweise oder Funktionalität nachzubauen, nachzuempfinden oder auf eine andere Weise zu analysieren, oder zu versuchen, den Quellcode (oder die zu Grunde liegenden Ideen, Algorithmen, Strukturen oder Organisationen) vom Gerät,...
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Umweltschutzinformationen (WEEE-Richtlinie) Dieses Symbol bedeutet, dass Ihr nicht mehr betriebsfähiges Elektrogerät separat gesammelt wird und nicht mit dem Hausmüll entsorgt werden darf. Die Europäische Union hat diesbezüglich ein Sammel- und Recyclingsystem entworfen, in dem die Hersteller auch zu Entsorgern werden. Dieses Gerät wurde mit hochwertigen Materialen und Komponenten gebaut, die recycelt und wiederverwertet werden können.
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> Phone, VoIP, FXS: TNV-Schaltkreis, unterliegt keinen Überspannungen (TNV-2) WARNUNG > Der Phone-/VoIP-/FXS-Anschluss, wird als TNV-3-Schaltkreis klassifiziert, wenn er intern mit dem PSTN-/ FXO-Anschluss verbunden ist, zum Beispiel, wenn das Gerät abgeschaltet ist. > Ist das Produkt mit einer USB-Schnittstelle (Slave und/oder Master) oder einem Anschlusstyp mit metallischer Abschirmung ausgestattet, darf der Phone-/VoIP-/FXS-Anschluss auf keine Weise, auch nicht mit einem externen Telefonkabel, mit dem PSTN-/FXO-, oder DSL-, ADSL-, SHDSL-, VDSL-, Line- Anschluss verbunden werden.
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THOMSON ist nicht verantwortlich für Radio- oder Fernsehinterferenzen aufgrund nicht autorisierter Veränderung des Gerätes oder des Austauschs oder Anbringens von Anschlusskabeln und Zubehör, die nicht von THOMSON spezifiziert wurden. Die Korrektur einer durch eine solche nicht autorisierte Veränderung, Austausch oder Anbringung...
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THOMSON und seine autorisierten Wiederverkäufer oder Händler sind nicht haftbar für Schäden oder die Übertretung von Regierungsbestimmungen, die sich aus einer Nichteinhaltung dieser Richtlinien ergeben. Konformitätserklärung der Europäischen Gemeinschaft Hiermit erklärt THOMSON, das sich dieses Produkt in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG des Europäischen...
Aquellas actuaciones que no sean aprobadas expresamente por THOMSON acarrearán la pérdida de la garantía del producto y pueden invalidar la autoridad del usuario para trabajar con este equipo. THOMSON renuncia a todo tipo de responsabilidad en caso de utilización que no se ajuste a lo expuesto en estas instrucciones.
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Información medioambiental – directiva RAEE (WEEE) Este símbolo indica que el aparato eléctrico fuera de uso se debe desechar de forma independiente y nunca junto a los residuos domésticos. Con este propósito, la Unión Europea ha establecido un sistema de recolección y reciclaje específico en el que la responsabilidad recae sobre los productores.
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> Phone, VoIP, FXS: circuito TNV, no sujeto a excesos de voltaje (TNV-2) > El puerto de Phone, VoIP, FXS se clasificará como un circuito TNV-3 cuando se conecta internamente al puerto PSTN, FXO, por ejemplo, cuando el dispositivo está apagado. >...
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(por ejemplo, aeropuertos), le instamos a que pida autorización para utilizar este dispositivo antes de activar el equipo. THOMSON no se responsabiliza de ninguna interferencia de radio o televisión ocasionada por la modificación no autorizada del dispositivo, ni por la sustitución o conexión de cables de conexión o equipo distintos de los especificados por THOMSON.
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Declaración de conformidad de la Comunidad Europea Por medio de la presente THOMSON declara que el producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE del Parlamento Europeo y del Consejo. Este equipo puede utilizarse en todos los países miembros de la UNIÓN EUROPEA y de la países miembros de la Asociación Europea de Libre Comercio.
(incluindo, mas não se limitando a, padrões de desempenho) de qualquer fonte relacionada ao equipamento. Tais atos não autorizados expressamente pela THOMSON resultarão na perda da garantia do produto e na proibição do uso deste equipamento por parte do usuário.
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Informações ambientais - directriz REEE (WEEE) Este símbolo significa que, em caso do seu equipamento ficar inutilizado, deverá ser colectado em separado do lixo doméstico. A união Europeia implementou um sistema específico de colecta e reciclagem, pelo o qual os fabricantes são responsáveis. Este equipamento foi desenhado e manufacturado com materiais e componentes de alta qualidade que poderão ser reciclados e usados.
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> Phone, VoIP, FXS: Circuito TNV, não sujeito a sobretensões (TNV-2) AVISO > O porta Phone, VoIP, FXS, será classificado como um circuito TNV-3 quando conectado internamente à porta PSTN, FXO por exemplo, quando o dispositivo estiver desligado. > Se o produto estiver equipado com uma interface USB (escrava e/ou mestre) ou com qualquer tipo de conector com blindagem metálica, não será...
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(em aeroportos, por exemplo), procure pedir autorização de uso deste dispositivo para ligar o equipamento. THOMSON não se responsabiliza por qualquer interferência de rádio ou televisão causada por modificações não autorizadas feitas ao dispositivo, nem pela substituição ou pela inserção dos cabos do equipamento de maneira diferente da especificada pelo THOMSON.
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Declaração de Conformidade da Comunidade Européia A THOMSON declara neste documento que este produto está em conformidade com os requisitos básicos e com outras provisões relevantes da Directiva 1999/5/CE del Parlamento Europeo y del Consejo. Este equipamento pode ser usado em todos países membros da União Européia e em todos os países membros da Associação Européia de Livre Comércio.
> disponga della certificazione "Wi-Fi® CERTIFIED™", definita dalla Wi-Fi® Alliance. Direttiva Salvo espressamente e precedentemente approvato da THOMSON per iscritto e nei limiti previsti dalle locali normative vigenti in materia, è vietato: > disassemblare, decompilare, decodificare, analizzare o altrimenti esaminare l'apparecchiatura, il suo contenuto, funzionamento o funzionalità,...
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Informazioni sulla protezione ambientale - Direttiva RAEE (WEEE) Questo simbolo significa che il vostro apparecchio elettronico fuori uso non deve essere gettato con i normali rifiuti casalinghi, ma smaltito separatamente. A questo scopo, l'Unione Europea ha istituito un sistema di raccolta e riciclaggio specifici la cui responsabilità è affidata ai produttori. Questo apparecchio è...
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> Phone, VoIP, FXS: circuito TNV, non soggetto a sovraccarichi di tensione (TNV-2) AVVISO > La porta Phone, VoIP, FXS verrà classificata come circuito TNV-3 se collegata internamente alla porta PSTN, FXO, ad esempio quando il dispositivo è spento. > Se il prodotto è...
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THOMSON non potrà essere ritenuto responsabile per interferenze radio o TV causate da modifiche non autorizzate apportate al dispositivo oppure dalla sostituzione o dal collegamento di cavi o apparecchiature diversi da quelli prescritti dal THOMSON.
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La Dichiarazione di conformità è reperibile all'indirizzo www.thomson-broadband.com. Se il prodotto e’ comprensivo di ricetrasmettitore wireless IEEE 802.11b/IEEE802.11g/IEEE802.11n: > L’utilizzo e’ limitato ad ambienti chiusi. > E’ conforme ai limiti e alle restrizioni imposte dal Council Recommendation (1999/519/EC) in merito...
Dylika åtgärder, som inte uttryckligen godkänts av THOMSON, kommer att innebära förverkande av produktgaranti samt användarens rätt att använda utrustningen. THOMSON frånskriver sig allt ansvar i händelse av användning på ett sätt som inte överensstämmer med aktuella föreskrifter.
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Miljöinformation (WEEE-direktiv) Denna symbol anger att din obrukbara elektroniska apparat ska kasseras separat och inte kastas i hushållsavfallet. Därför har Europeiska unionen inrättat ett särskilt i uppsamlingssystem för vilket tillverkarna är ansvariga. Denna apparat har utformats och tillverkats av material och komponenter av hög kvalitet som kan återvinnas och komma till användning på...
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> Phone, VoIP, FXS: TNV-krets, inte utsatt för överspänningar (TNV-2) VARNING > Phone-/VoIP-/FXS-porten klassificeras som TNV-3-krets när den ansluts internt till PSTN-/FXO-porten, till exempel när enheten är avstängd. > Om produkten är försedd med ett USB-gränssnitt (slav och/eller master) eller en typ av anslutning med metallhölje, är det inte tillåtet att ansluta Phone-/VoIP-/FXS-porten med PSTN-/FXO- eller DSL-/ADSL-/ SHDSL-/VDSL-/Line-porten på...
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(t.ex. flygplatser) uppmanas du att fråga om lov innan du slår på utrustningen. THOMSON är inte ansvarig för radio- eller televisionsstörning som orsakas av obehörig ändring av enheten, eller av att du bytt ut eller kopplat in anslutningskablar och utrustning, annat än vad som specificerats av THOMSON. Korrigering av störningen som orsakats av obehörig ändring, obehörigt utbyte eller tillägg är användarens ansvar.
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> Är den avsedd att endast användas i inomhus miljö > De uppfyller direktiven i Council Recommendation (1999/519/EC).
Deze handelingen die niet uitdrukkelijk zijn goedgekeurd door THOMSON leiden tot verlies van de garantie en kunnen het recht van de gebruiker om deze apparatuur te gebruiken ongeldig maken.
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Informatie inzake milieuzorg – AEEA-richtlijn (WEEE) Dit symbool betekent dat het product, eens afgedankt, gescheiden moet worden ingezameld en NIET samen met het huishoudelijk afval mag worden verwerkt. De Europese Unie heeft hiervoor een inzamel- en recyclagesysteem opgelegd waarvoor de verantwoordelijkheid bij de fabrikant ligt. Dit product is ontwikkeld en vervaardigd met gebruik van hoogwaardige materialen en componenten die kunnen worden gerecycleerd en herbruikt.
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> Phone, VoIP, FXS: TNV-schakeling niet blootgesteld aan overspanningen (TNV-2) WAARSCHUWING > De Phone-, VoIP-, FXS-poort wordt geclassificeerd als een TNV-3 circuit wanneer deze intern is aangesloten op de PSTN-, FXO-poort, bijvoorbeeld wanneer het apparaat is uitgeschakeld. > Als het product is voorzien van een USB-interface (slave en/of master) of een type connector met metalen afscherming, mag de Phone-, VoIP-, FXS-poort niet met een hulpmiddel (bijvoorbeeld een externe telefoonkabel) op de PSTN- of DSL-, ADSL-, SHDSL-, VDSL-, Line-poort worden aangesloten.
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THOMSON. Het is de verantwoordelijkheid van de gebruiker om zorg te dragen voor het opheffen van de storing die wordt veroorzaakt door dergelijk ongeautoriseerde aanpassingen, vervangingen of aansluitingen.
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Overeenstemmingsverklaring van de Europese Gemeenschap Hierbij verklaart THOMSON dat dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van Richtlijn 1999/5/EG van het Europees Parlement en de Raad. Deze apparatuur mag worden gebruikt in alle lidstaten van de Europese Gemeenschap en alle landen die lid zijn van de Europese Vrijhandelsorganisatie.
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