Wireless Connection Troubleshooting; Wired Connection Troubleshooting - THOMSON TG797n Setup And User Manual

Wireless-n multi-service voip adsl2+ gateway with dect
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11.4 Wireless Connection Troubleshooting

No Wireless Connectivity
Try the following:
Make sure that the wireless client adapter is enabled (message like "radio on").
Make sure that the wireless client is configured for the correct wireless settings (Network Name, security
settings).
If the signal is low or not available, try to reposition the Thomson Gateway or (if available) redirect the
antenna(s) of the Thomson Gateway for optimal performance.
Change the wireless
Poor Wireless Connectivity or Range
Try the following:
Check the signal strength, indicated by the wireless client manager. If the signal is low, try to reposition
the Thomson Gateway or (if available) redirect the antenna(s) of the Thomson Gateway for optimal
performance.
Change the wireless
Use WPA(2)-PSK as encryption.
For more information, see
Change the wireless channel
Proceed as follows:
1
Browse to the
Thomson Gateway
2
Under Home Network, click Wireless
3
The Wireless Access Point page appears.
4
In the
Navigation
bar, click Configure.
5
Under Configuration, select the channel of your choice in the Channel Selection list.
6
Click Apply.
Can not connect via WPS
If you are having trouble connecting your wireless client via WPS, try to configure it manually. For more
information, see
"5.2 Connecting Your Wireless Client without WPS" on page
DMS-CTC-20101208-0018 v1.0
channel.
channel.
"5.3 Securing Your Wireless Connection" on page
GUI.
Support
43.
42.
103

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