System Record Sheet - PSA Supa8 User Manual

SUPA8 User Manual
Q There's been a false alarm in the Zone that's been programmed for 24-
hour monitoring and I need to reset the SUPA8. What do I do?
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A Turn the system OFF using your User code and the key. Then, enter your Master
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User Code and press followed by . This will cause the SUPA8 to reset and
disable any 24 hour Zones until it is turned ON again.
Questions about Using the Telephone
Q What happens if I get cut off before 15 rings?
A Sometimes the network will cut short the attempted phone call before 15 rings. This
is especially true if making the call from a mobile telephone. If this happens
immediately hang up and try again. The SUPA8 will "remember" the last number of
rings for 45 seconds so that if only 10 rings were recorded at the first attempt, only 15-
10 = 5 rings are required on the second phone call, as long as the phone starts ringing
within 45 seconds of the first call.
Q How can I tell if the SUPA8 is OFF?
A When the SUPA8 first answers the phone a single beep will be heard if the SUPA8 is
OFF and two beeps will be heard if the SUPA8 is on in either HOME mode or AWAY
mode.
Q How safe am I from unauthorised use?
A There are 3 levels of protection. The first level is your User code, which should
never be given to anyone. At the second level - when the SUPA8 answers the phone,
and if no tone is heard for 30 seconds, the SUPA8 will hang up. Finally, if a tone is
heard by the SUPA8 only 4 attempts are allowed to enter a legal code, after which the
SUPA8 will hang up. With 2 User codes, thousands of phone calls would have to be
made to guess the correct code.
Q What happens if an alarm occurs whilst I am on the phone?
A If the SUPA8 needs to use the telephone because an alarm has occurred, or because
an opening or closing report needs to be sent, the SUPA8 will immediately terminate
your call and wait for 5 seconds before dialling the monitoring station. If you hear the
SUPA8 attempting to dial the monitoring station, you should hang up immediately and
try again 5 minutes later if required.

System Record Sheet

Installer: Phone:
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