Frequently Asked Questions - PSA Supa8 User Manual

SUPA8 User Manual

Frequently Asked Questions

General Questions
Q Can an alarm be caused when the system is OFF?
A Yes. Some Zones may have been programmed to be on all the time. These are
termed "24 Hour Zones". If a 24 Hour Zone causes an alarm when the SUPA8 is OFF,
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just turn the SUPA8 OFF using your user code and the key.
Q How can I tell the system is ON, OFF or in HOME mode?
A By looking at the ON light you can tell whether the SUPA8 is ON or OFF. If the
ON light is on then the SUPA8 is on in AWAY mode. If the ON light is flashing then
the SUPA8 is on in HOME mode. If the light is off then the SUPA8 is OFF (except for
any 24 Hour Zones).
Q What happens if the power is turned off?
A If the mains power is turned off your SUPA8 will continue to operate on its own
internal battery for many hours and will indicate the fact by turning on the AC Fail
light. When the power is again turned on the internal battery will begin recharging.
Your SUPA8 may be programmed to report the power failure and also report when the
power is reinstated.
Q When does the system use my telephone?
A If your SUPA8 is programmed to report openings and closings, (every time you arm
the SUPA8 in AWAY mode and when you disarm it), the SUPA8 will report to the
monitoring station. However, it will only report an opening or closing after the
appropriate entry or exit delay has expired. The SUPA8 will also use your telephone if
you have an alarm which is to be reported, if the mains power fails, or if the back-up
battery runs low. While the SUPA8 is using the telephone line the "On-Line" light will
be on and the telephone handset that uses that line will be disconnected for the duration
of the call.
Q What happens if the SUPA8 answers the telephone before I get to it?
A Your SUPA8 may be programmed to answer the telephone after 15 rings. If it
answers the call after 15 rings, and before you can get to the telephone, it will
automatically hang-up after 30 seconds if it does not hear any tones.
Q How can I tell if I've had an alarm?
A If an alarm has occurred on a Zone, the respective Zone light on the keypad will be
flashing until the SUPA8 is turned OFF. Use the REVIEW mode to view past Zone
alarms.
If programmed, the strobe light flashes continuously until the SUPA8 is turned OFF.
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