Missing Softkey; Cannot Barge Call And Hear Fast Busy; Call Disconnects After Barge - Cisco 7975G Software Manual

Missing Softkey

• Enter a CMC or FAC after dialing a number. (SCCP phones only.)
• Change the time-of-day restrictions that prevent you from using some features during certain hours of
Missing Softkey
Problem
The softkey that you want to use does not appear.
Cause
One or more of the following factors might apply:
• There are additional softkeys to display.
• The state of the line determines the phone softkeys.
• Your phone is not configured to support the feature associated with that softkey.
Solution
Use one of these options:
• Press More to reveal additional softkeys.
• Change the line state (for example, go off-hook or have a connected call).
• Contact your system administrator to request access to the feature.

Cannot Barge Call and Hear Fast Busy

Problem
Barge fails and results in a fast busy tone.
Cause
You cannot barge an encrypted call if the phone you are using is not configured for encryption. When your
barge attempt fails for this reason, your phone plays a fast busy tone.

Call Disconnects After Barge

Problem
You are disconnected from a call that you joined using Barge.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Manager 9.0 (SCCP and SIP)
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the day. For more information, contact your system administrator.
Troubleshooting