Troubleshooting: General - TDK veloCD ReWRITER Installation And User Manual

SYMPTOMS
VeloCD ReWriter drive not
recognized by computer.
VeloCD does not respond
(lights or eject button).
Cannot eject tray.
TROUBLESHOOTING : General
CAUSES
1. IDE cable is not connected
properly.
2.Drive or IDE bus is not enabled
in the computer's BIOS.
3. Jumper conflict.
4. Wrong cable with jumper set to
Cable Select.
5. Power connector is not attached
to veloCD or does not work.
1. No power.
2. IDE cable isn't connected
properly.
1. IDE cable isn't connected
properly.
2. CD was not properly set into tray
and is stuck.
SECTION 5 : Maintenance and Troubleshooting
SOLUTIONS
1. Ensure IDE cable is connected.
Verify that connectors on
motherboard and drive do not
have bent pins.
2. Ensure the IDE port is enabled
and set properly in motherboard's
BIOS. See "Make Sure the Drive
Is Recognized" on page 13 for
more details.
3. Check jumpers for the veloCD
drive and the other peripheral
devices (hard drive or CD-ROM
drive) on the same IDE cable.
Ensure the jumper for one device
is set to master and the other to
slave. Two devices on one cable
cannot be set to the same setting.
4. Make sure that a CSEL-compatible
IDE cable is used if you want to
use the veloCD with jumper set to
Cable Select.
5. Ensure the computer's power
cable is securely attached to the
veloCD's power connector.
When the computer's power is
ON, confirm that the veloCD's
indicator LED is illuminated
briefly, then is extinguished.
Connect a different power cable
to veloCD.
1. Ensure the power cable is
connected securely to the veloCD's
power connector.
Try a different power cable.
2. Ensure that the IDE cable is
securely inserted, and is not
damaged.
Check the connector pins to
ensure they are not bent.
1. Refer to Digital MixMaster manual
for how to unlock the eject feature.
2. At the veloCD's front panel, insert
a thin object such as a paper clip
into the emergency eject hole and
eject the tray.
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