Table 8-1 Troubleshooting The Mc40 - Motorola MC40 User Manual

MC40 User Guide
Table 8-1 Troubleshooting the MC40 (cont'd.)
Problem
When the user presses
the Power button the
MC40 does not turn on
but the Decode LED
blinks amber.
Battery did not charge.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
MC40 turns off.
A message appears
stating not enough
storage memory.
8-6
Cause Solution
Battery charge Re-charge or replace the battery.
level is very low.
Battery failed. Replace battery. If the MC40 still does not operate, perform a
hardware reset. See
MC40 was Insert MC40 in cradle. The 2680 mAh battery fully charges in less
removed from than four hours.
power while
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0 °C (32
temperature. °F) or above 40 °C (104 °F).
MC40 Reattach the communication cable and re-transmit.
disconnected
from host
computer during
communication.
Incorrect cable See the system administrator.
configuration.
Volume setting Adjust the volume.
is low or turned
off.
MC40 is The display turns off after a period of inactivity. Set this period to
inactive. 15 seconds, 30 seconds, 1, 2, 10, or 30 minutes.
Battery is Recharge or replace the battery.
depleted.
Too many Remove user-installed applications on the MC40 to recover memory.
applications
Select
installed on the
and touch Uninstall.
MC40.
2.11 Resetting the Device, page
> Apps > Downloaded. Select the unused programs
2-19.
MN000111A01 - August 2013