Troubleshooting - Datalogic QuickScan QS6500BT Quick Reference Manual

Troubleshooting

If the linear imager is not operating properly, the following checks
should be performed:
1. The BT linear imager uses an internal battery and if the bat-
tery is fully depleted or failed, the linear imager will not
operate. Exchange the battery with a known good unit and
retest the linear imager.
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2. Verify the interface cable is securely attached to the host.
Consult your technical support personnel or refer to your
host system manual to verify the proper connection for the
linear imager.
3. Verify that the interface cable is securely attached to the Base
Station.
4. Check that the labels are of sufficient quality to be recog-
nized by the linear imager. Wrinkled, smudged, or torn
labels can cause the linear imager to not read at all. Scan a
known good label to check the linear imager's read opera-
tion.
5. Ensure that the Base Station's interface type is compatible
with the host terminal by consulting your POS system man-
ual and/or the linear imager's Product Reference Guide
found on the CD included with your linear imager.
Quick Reference Guide
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