Interquartz IQ350 Operating Instructions Manual

Headset phone

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CONTENTS
1. FEATURES ......................................................................................................... 3
2. GENERAL CONTROLS AND INDICATORS ..................................................... 4
Ringer Indicator / Message-waiting Light ........................................................... 5
Ringer Volume Switch ........................................................................................ 5
Ringer Pitch Control ........................................................................................... 5
Alpha-numeric Keypad ....................................................................................... 5
Cradle Switch ..................................................................................................... 5
Hang-up Function ............................................................................................... 5
Volume Slider ..................................................................................................... 5
PBX Recall Key .................................................................................................. 5
Tone / Pulse Switch ........................................................................................... 6
Tone Key ............................................................................................................ 6
Mute Key ............................................................................................................ 6
Basic Operation .................................................................................................. 6
Redial Key .......................................................................................................... 7
Save Key ............................................................................................................ 7
Pause Function .................................................................................................. 7
On Hook Dial / Headset Key and Indicator ......................................................... 8
3. ON HOOK DIAL AND HEADSET OPERATION ................................................ 9
On Hook Dialling ................................................................................................ 9
Headset mode operation .................................................................................... 9
Trainee / Supervisor Mode ................................................................................. 9
Pause Function when Dialling .......................................................................... 11
Holding and Transferring Calls ......................................................................... 11
* and # Keys ..................................................................................................... 11
Using The Memories ........................................................................................ 11
Easycall and Customnet................................................................................... 11
5. MEMORY FEATURE OPERATION ................................................................. 12
One-touch Memories ........................................................................................ 12
Cascade Dialling .............................................................................................. 12
6. INSTALLATION................................................................................................ 13
Unpacking ........................................................................................................ 13
General Setting-up ........................................................................................... 13
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Summary of Contents for Interquartz IQ350

  • Page 1: Table Of Contents

    CONTENTS 1. FEATURES ......................3 2. GENERAL CONTROLS AND INDICATORS ............. 4 Ringer Indicator / Message-waiting Light ............5 Ringer Volume Switch ..................5 Ringer Pitch Control ................... 5 Alpha-numeric Keypad ..................5 Cradle Switch ..................... 5 Hang-up Function ....................5 Volume Slider .....................
  • Page 2 Location ......................13 Wall Mounting ....................13 Line Connection ....................15 Technical Adjustments - for Correct Operation ..........15 PBX Recall Key Settings .................. 15 600 Ohm / Complex and AGC A / AGC B Selector .......... 15 Message-waiting Light ..................16 Headset Microphone Sensitivity Adjustment .............
  • Page 3: Features

    1. FEATURES * ALPHA-NUMERIC keypad * Convenient pushbutton Tone or Pulse dialling * Fully modular connection provides maximum ease of installation on desk or wall * Telephone line powered, unaffected by mains power interruption * Adjustable Handset / Headset hearing level * ON-HOOK dialling with speaker volume control * User selectable ringer volume and pitch * Dual neon and super bright LED ringer lamp...
  • Page 4: General Controls And Indicators

    HEADSET RINGER / MESSAGE ON HOOK DIAL WAITING INDICATOR PBX RECALL HEADSET ON HOOK DIAL INDICATOR MUTE KEY MUTE INDICATOR HANDSET CORD Top View of IQ350 RINGER PITCH LINE JACK HEADSET JACK CONTROL HEADSET POLARITY SWITCH RINGER HIGH/LOW/OFF SWITCH TONE/PULSE...
  • Page 5: Ringer Indicator / Message-Waiting Light

    RINGER INDICATOR / MESSAGE-WAITING LIGHT (OPTIONAL) Flashes when the telephone rings with an incoming call. It may also function as a "message-waiting" indicator lamp. (see Section 6. - Installation) RINGER VOLUME SWITCH The three available positions allow selection of OFF (no sound), LOW volume, and HIGH volume of the telephone's ringing sound during an incoming call.
  • Page 6: Tone / Pulse Switch

    Used to select the dialling mode, either TONE (DTMF) or PULSE (Decadic). The correct mode depends on the telephone network, if in any doubt, contact your authorised Interquartz dealer. TONE KEY Used for PULSE to TONE conversion during dialling. Your telephone line may...
  • Page 7: Redial Key

    REDIAL KEY Press to redial the last number previously dialed, which may be up to 32 digits long. When pressed while still on-line, the telephone will clear that call and retry the number. It can be used in handset, handsfree, and on hook dial modes. Dialling more than 32 digits during one call cause erasure of the entire number from the REDIAL memory.
  • Page 8: On Hook Dial / Headset Key And Indicator

    3. Dial digits required before the pause. 4. Press PAUSE 5. Press STORE 6. Select and press desired MEMORY Key. 7. Replace HANDSET or press ON HOOK DIAL / HEADSET When dialled, this stored number will PAUSE at the appropriate place in the dialling sequence.
  • Page 9: On Hook Dial And Headset Operation

    3. ON HOOK DIAL AND HEADSET OPERATION ON HOOK DIALLING • Press the ON HOOK DIAL / HEADSET Key and the dial tone will be heard in the speaker. • Dial the required number on the keypad. • When the called party answers the telephone, pick up the handset to talk. •...
  • Page 10 Supervisor mode Allows a supervisor to 'take over" a call between a trainee and another party. • During a call, the supervisor may lift the HANDSET to continue a normal conversation with the other party, while the trainee listens to its progress through the HEADSET.
  • Page 11: Pabx Extension Usage, 'Easycall' And Customnet Usage

    PAUSE FUNCTION WHEN DIALLING Depending on your telephone system, this may or may not be required. If in doubt, check with your system supplier or Interquartz dealer, as failure to observe your system's requirements may lead to difficulty in making outgoing external calls.
  • Page 12: Memory Feature Operation

    5. MEMORY FEATURE OPERATION All memories are able to store any combination of numeric entries and PAUSE, * and # in tone dialling mode, and the Tone command. See "TONE KEY", "REDIAL KEY" and "PAUSE FUNCTION" section for further details of these functions. ONE-TOUCH MEMORIES Located at the Top of the keyboard, these keys provide easy dialling of often- used numbers.
  • Page 13: Installation

    2. To enable the HANDSET to be supported in the cradle, follow the procedure shown in Figure 2 to reverse the HANDSET RETAINER. NOTE : The WALL MOUNT BRACKET and MODULAR WALL JACK illustrated in Figure 2 are available from your authorised Interquartz dealer.
  • Page 14: Figure 2 - Wall Mounting

    2. Insert Screw Driver into 1. Release Phone number Plate slot and then pry to release HANDSET RETAINER 3. Rotate retainer 180 and 4. HANDSET RETAINER re-Insert retainer into slot HANDSET RETAINER FOR WALL MOUNT TELEPHONE LINE CORD MODULAR WALL JACK WALL MOUNT BRACKET (OPTIONAL, NOT SUPPLIED) (OPTIONAL, NOT SUPPLIED)
  • Page 15: Line Connection

    2. Set HF/E switch as required. 3. If HF is selected, set the HF TIME switch to suit your system. If in doubt, contact your system supplier or Interquartz dealer. The telephone, unless pre-set by your dealer will be factory-set on HF and 100mS.
  • Page 16: Message-Waiting Light

    MESSAGE WAITING LIGHT - refer to fig. 3 Enables the user to select a message waiting feature compatible with most PABX systems on the Australian market (including : NEC, FUJITSU, ALCATEL and NORTEL). To select this feature - 1. disconnect phone from line cord 2.
  • Page 17: Figure 3 - Rear View, Showing Adjustments

    NOTICE TO USERS This telephone may contain a special "message waiting" feature which is suitable only for PABX systems (contact your vendor if unsure if it has or not). If so, it may not be connected to any other telephone system or network without the authority of the Australian Telecommunications Authority.
  • Page 18: General Care And Maintenance

    If the telephone service then operates satisfactorily, the fault is in the "suspect" telephone. * Test the "suspect" telephone on a known good line. If the fault still occurs, the fault is in the "suspect" telephone. Consult your Interquartz dealer for further advice if necessary.
  • Page 19: Thunderstorms

    8. THUNDERSTORMS The telephone, in common with household electrical appliances, can be a source of electric and acoustic shock during thunderstorms. The possibility of a tele- phone user experiencing a shock is minimal. Nevertheless, customers should be aware of some simple precautions to follow during thunderstorms : * Use your telephone only for calls of the utmost urgency.
  • Page 20: Figure 4 - Wall-Mount Bracket

    WALL-MOUNT BRACKET OPTIONAL NOT INCLUDED WITH PHONE LUG "B" LUG "A" MOUNTING HOLE "E" PIVOT FOR SWING-OUT PLATE LUG "C" LUG "D" MOUNTING HOLE "F" Please note: 1. The wall bracket may be secured onto the wall by using mounting holes "E" and "F" 2.
  • Page 21: Warranty

    This guarantee is in addition to all other Warranties or Guarantees expressed or implied by the Trade Practices Act or other Commonwealth or State laws and all other obligations and liabilities on the part of Interquartz (A'Asia) Pty. Limited. 10. SERVICE CENTRES...
  • Page 22 HEADSET PHONE MODEL IQ350 OPERATING INSTRUCTIONS...
  • Page 23 Manufactured by International Quartz Limited A Subsidiary of Chiaphua Industries Ltd. ©Copyright INTERNATIONAL QUARTZ LTD. 1998 3CIQ3501-03B...

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