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Related Manuals for Interquartz IQ560E
Summary of Contents for Interquartz IQ560E
- Page 1 HANDSFREE HEADSET DISPLAY TELEPHONE MODEL IQ560E OPERATING INSTRUCTIONS...
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Page 2: Table Of Contents
CONTENTS 1. FEATURES ................4 2. GENERAL CONTROLS AND INDICATORS ..... 6 RINGER/MESSAGE WAITING INDICATOR ....................7 RINGER HI/LO/OFF SWITCH ........................7 RINGER PITCH CONTROL ........................7 ALPHA-NUMERIC KEYPAD ........................7 CRADLE SWITCH ............................7 EARPIECE VOLUME SLIDER .........................8 HANDSFREE VOLUME SLIDER ......................8 RECALL KEY ............................8 PROGRAMMING THE CLOCK - ......................8 SET KEY ..............................9 HOUR KEY ...............................9... - Page 3 HOLDING AND TRANSFERRING CALLS .....................17 USING THE MEMORIES ........................17 6. MEMORY FEATURE OPERATION ........18 NON-VOLATILE MEMORIES (BATTERY FREE PERMANENT STORAGE) .........18 EEPROM MEMORY FEATURE ......................18 CASCADE DIALING ..........................19 MEMORY LOCK .............................19 7. INSTALLATION ..............20 UNPACKING ............................20 GENERAL SETTING-UP ........................20 LOCATION ..............................20 WALL MOUNTING ..........................20 (OPTIONAL NOT INCLUDED WITH PHONE) .......22...
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Page 4: Features
1. FEATURES • 10 YEAR WARRANTY – parts and labour • Tone dialing • Handsfree Speaker phone • Headset function • Large 16 digit LCD display • User programmable 12 hour real-time clock display • “Timer” Function provided for call duration indication • Total 20 Non-Volatile memories (battery free permanent storage) • 10 one touch memories • 5 one/two touch memory with memory protection switch • Store Key • Flash, Pause, and can be stored • Super bright LED ringer lamp allows visual ringing indication • Built-in Message Waiting option to suit any neon (80 VDC) type message waiting system AND Ericsson BP250 Message Waiting (other system types optional) • Recall facility with 100mS flash timing • Redial and Pause functions • User selectable ringer volume and pitch • Mute Key and indicator - for privacy on Handset, Handsfree and Headset mic • Data Port and Switch to allow line sharing and splitting • Built in headset socket, with adjustments to suit a wide range of headset types • Adjustable Headset/Handset/Handsfree hearing level with slider volume control... - Page 5 • Handsfree and Headset Microphone sensitivity Adjustments • Mid-call mode support (change between Headset, Handsfree and Handset during a call in any order) • Trainee/Supervisor Mode allows both a Handset user and a Headset user to be online simultaneously without the need for a Headset training cord or adaptor • “Silent Ringing” feature for Headset users allows the ringing to be heard in the Headset only (keeps call center noise levels down by eliminating the sound of ringing during incoming calls) • Compatible with direct lines, intelligent networks and PABXs • Call Waiting compatible • Telstra Customnet compatible • Line powered, unaffected by mains power interruption • REN (Ringer Equivalence Number) = 0.68 allows multiple parallel devices on the same line without loading incoming ring • Alpha-numeric keypad allows full access to services that require the entering of numerals and letters • Fully modular connection provides maximum ease of installation on desk or wall • Hearing Aid compatible to suit “T-switch” type hearing aids...
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Page 6: General Controls And Indicators
2. GENERAL CONTROLS AND INDICATORS FIGURE 1A: TOP VIEW FIGURE 1B: BOTTOM VIEW... -
Page 7: Ringer/Message Waiting Indicator
RINGER/MESSAGE WAITING INDICATOR There are two different functions: Ring Indicator: Flashes when the telephone rings with an incoming call. Message-Waiting Indicator: Illuminates when a message is waiting in your voicemail system (depends on system compatibility). The built- in Message Waiting option suits any neon (minimum 80 VDC) type message waiting system and also the telephone has Ericsson BP250 Message Waiting built-in (other system types are optional extras). RINGER HI/LO/OFF SWITCH The three available positions allow selection of OFF (no sound), LOW volume, and HIGH volume of the telephone’s ringing sound during an incoming call (Figure 1B) RINGER PITCH CONTROL The pitch of ringing sound may be altered by rotating the control. ALPHA-NUMERIC KEYPAD The standard numeric digits are available for normal dialing. The alphabetic characters are provided for Voice Mail and Telstra Customnet applications. CRADLE SWITCH Located in the handset cradle, this plastic lever is depressed by the handset (when placed in the cradle) to cut off the line. Note: Depressing this cradle lever too briefly when intending to terminate a call may result in an accidental “hookflash” that will... -
Page 8: Earpiece Volume Slider
EARPIECE VOLUME SLIDER Used to adjust the hearing level of the HANDSET and HEADSET. Set to midway for normal listening level. Adjustment during a conversation will not be detected by the other party. HANDSFREE VOLUME SLIDER Used to adjust the volume of sound from the speaker when in Handsfree mode. RECALL KEY For use with PABX systems to invoke special PABX facilities such as call-hold or call-transfer which may be available in your PABX. It is sometimes referred to as the “Flash” button or “Facility” button. To learn how to use it please consult your telephone host system’s manual. PROGRAMMING THE CLOCK - see Figure 2 for diagram of Set, HR, Min Keys & Back Space ( ) keys Refer to programming the clock (see Installation section) FIGURE 2... -
Page 9: Set Key
Used to set the clock minutes. BACK SPACE ( ) KEY Allows editing of telephone number in store operation CALL TIMER When a call is in progress, the word “TIMER” on the display. When the call is terminated, the call duration will be automatically displayed for 6 seconds. MUTE KEY AND INDICATOR When pressed, it cuts off transmission from the Handset, Headset and Handsfree microphones to allow users privacy. The red light indicates when the mute condition is active. Press MUTE again to release the mute condition. BASIC OPERATION IQ560E can be used in the same way as a normal telephone; simply lift the HANDSET to answer an incoming call, or lift the HANDSET and dial on the KEYPAD to commence an outgoing call. Please refer to other sections for detailed operation instructions. REDIAL KEY Press to redial the last number previously dialed, which may be up to 32 digits long. When pressed while still on-line, the telephone will clear that call and retry the number. It can be used in handset, handsfree, and headset modes. Dialing more than 32 digits during one call will cause erasure of the entire number from the REDIAL memory. -
Page 10: Pause Function
EXAMPLE: TO REDIAL LAST NUMBER 1. Lift HANDSET, or press HANDSFREE or HEADSET, 2. Press REDIAL (telephone redials last number). EXAMPLE: DIRECT REDIAL OF LAST NUMBER 1. Lift HANDSET, or press HANDSFREE or HEADSET, 2. Dial a number, but find it engaged, 3. Press REDIAL; the telephone will automatically clear and re-connect the line. The number will then be re-dialled. PAUSE FUNCTION The Pause command may be needed if your phone is connected to certain types of PABX or to any network where a two second pause is required (e.g. between internal and external dial tones). For manual dialing: 1. Lift HANDSET, 2. Dial any digits required before the pause, 3. Press PAUSE (telephone waits for 2 seconds before proceeding), 4. Dial the remaining digits. For memory usage (storage procedure) to cause the telephone to pause for 2 seconds in a sequence: 1. Lift HANDSET, or press HANDSFREE or HEADSET, 2. Press STORE,... -
Page 11: Headset Key And Indicator
HEADSET KEY AND INDICATOR When the HEADSET KEY is pressed a red indicator will glow to show that the HEADSET mode is activated. HANDSFREE KEY AND INDICATOR When the HANDSFREE KEY is pressed a red indicator will glow to show that the HANDSFREE mode is activated. DATA PORT AND SWITCH The data port provides access to the telephone line for computers (with a modem), answering machines and cordless phones. The Data Port Switch (see Fig.1B) determines whether the Data Port shares the line with the telephone (position SHARED) or has its own line (position SPLIT). -
Page 12: Handsfree Operation
3. HANDSFREE OPERATION HANDSFREE MICROPHONE Located at the front of the phone (Figure 1A), its function is to reproduce your voice as you speak to the other party while your telephone is in HANDSFREE mode. Positioning of the telephone, and therefore the MICROPHONE, is important to ensure the best reproduction of your voice. USING THE HANDSFREE KEY To commence a HANDSFREE call press the HANDSFREE KEY ; the telephone will activate the line, the SPEAKER, and the HANDSFREE MICROPHONE, and the INDICATOR will switch on to provide confirmation. Dialing and speech can then commence. Pressing the key again will terminate the call. Incoming calls using HANDSFREE: 1. Telephone rings 2. Press HANDSFREE 3. Commence your HANDSFREE conversation. -
Page 13: Hints For Handsfree Operation
Outgoing calls using HANDSFREE (manual or memory dialing): 1. Press HANDSFREE 2. Dial required number on ALPHA-NUMERIC KEYPAD or press desired MEMORY Key 3. Speak as required. HINTS FOR HANDSFREE OPERATION As a courtesy, tell the other party that you are using the handsfree function. He/She may or may not want people other than you to hear the conversation. A quiet environment ensures best handsfree performance. When HANDSFREE is used in a noisy room or near a noise generating device ( for example, a TV set ) all or part of the message may be interrupted and cannot be heard. To eliminate this problem try to lower the noise level in the room. During the handsfree conversation, your telephone will give priority to the person who speaks louder when both people are talking simultaneously. Speak ONLY after the other person pauses or stops. If the other person complains about poor transmission, talk directly at your telephone and from a closer distance as necessary, or lower the speaker volume control. If the operation of the handsfree feature is not correct, refer to the FAILURE TO OPERATE section. -
Page 14: Headset Operation
4. HEADSET OPERATION The IQ560E can be configured to suit many different headsets - please consult the INSTALLATION section for details to get the best performance from your headset. BASIC OPERATION To make or receive an outgoing call using the headset: • Press the HEADSET Key. Dial tone will be heard in the HEADSET • If you are making an outgoing call, dial the required number on the keypad • Lifting the handset during headset mode will revert to handset mode operation • To revert back to headset mode operation during handset mode, press the HEADSET • To hang up, press the HEADSET key or replace the handset. HEADSET/HANDSET/HANDSFREE MODES A call can be moved from one mode to any other by pressing the appropriate key (Headset or Handsfree) or by lifting the Handset. TRAINEE/SUPERVISOR MODE Allows for the HANDSET and a HEADSET to be used in tandem. This will enable a supervisor to monitor a trainee’s progress during a call, or ‘take over’ a call. The following procedures assume that the trainee is wearing the HEADSET and a call is in progress. TRAINING MODE Allows a supervisor to monitor a trainee during a call. 1. During a trainee’s call the supervisor may lift the HANDSET (HEADSET indicator will turn off) 2. Quickly press the HEADSET key and the HEADSET indicator will illuminate again... -
Page 15: Supervisor Mode
SUPERVISOR MODE Allows a supervisor to “take over” a call between a trainee and another party. 1. During a call, the supervisor may lift the HANDSET to continue a normal conversation with the other party while the trainee listens to its progress through the HEADSET 2. To return the call to the trainee, press the HEADSET key and replace the HANDSET in the cradle. SILENT RINGING FEATURE Designed for Call Centers or any application where call-related noise is to be kept to a minimum, this feature allows incoming calls to ring silently; the operator is aware of the incoming call, but the telephone does not add to the room noise even when ringing. To use the telephone in Silent Ringing mode: 1. Set the RINGER VOLUME SWITCH to the OFF position (signified by the square symbol without a bell symbol inside it 2. Put your headset on and wait for the next incoming call 3. When a call arrives, the RINGER / MESSAGE WAITING INDICATOR will flash and the operator will hear the ringing tone at a low level in the headset 4. Press the HEADSET key to answer the call. -
Page 16: Quick Reference Guide
Rotate the control to adjust the ringer pitch. REDIAL Key Located on the telephone's base. Press the button to redial the last number (max 32 digits). Figure 1 To access a more detailed, downloadable user manual: please visit our website at www.interquartz.com.au or www.telephones.com.au or Handsfree volume slider Earpiece volume slider Adjusts the volume of sound from the speaker. Adjusts the hearing level of the HANDSET / HEADSET. call 1800 6 IQTEL (1800 647 835), Located on the side of the telephone. -
Page 17: Advanced Network Operation
Where this telephone is used on an intelligent network such as Easycall, Customnet, Centel, a PABX or other network the following information may be useful. PAUSE FUNCTION WHEN DIALING Depending on your telephone system, this may or may not be required. If in doubt, check with your system supplier or Interquartz dealer, as failure to observe your system’s requirements may lead to difficulty in making outgoing external calls. If you have determined that a pause is required by your host system, please refer to the PAUSE Function section to ensure correct usage of the PAUSE button. HOLDING AND TRANSFERRING CALLS The method used for these functions is dependent on your system type, so you will need to check your system’s Extension User Guide. The RECALL KEY is typically... -
Page 18: Memory Feature Operation
6. MEMORY FEATURE OPERATION The telephone has 20 memories in total, distributed over 15 keys, to provide easy dialing of often-used numbers. The upper row of 5 memory keys has both one and two touch memories, and the lower rows of 10 memory keys each have a one touch memory (see Figure 5). NON-VOLATILE MEMORIES (BATTERY FREE PERMANENT STORAGE) Each memory can store 24 digits with any combination of numeric entries,PAUSE , , and Recall commands. Batteries are not required to back up the memories of the IQ560E. They will be permanently retained until overwritten by a new storage operation for the user. EEPROM MEMORY FEATURE The IQ560E can be pre-set with user-selected codes for the 10 Memories accessible from the five Memory buttons located near the display (five ONE TOUCH and five TWO TOUCH memories). Any often-used or complex network numbers or network facility codes can be installed at the point of sale to eliminate the need to consult confusing system user guides. Custom-programming can enhance and simplify phone and network operation, thereby reducing the demands on staff training. The pre-programming can... -
Page 19: Cascade Dialing
Dialing a number: 1. Lift HANDSET or press HANDSFREE or HEADSET, 2. Press desired memory key. CASCADE DIALING The contents of any memory can be “cascaded” or added together with additional manual dialing or other memories. MEMORY LOCK The upper row of memory keys can be programmed and, if required, they can be locked to prevent them being overwritten. The memory protect switch is located underneath the lower memory number card (see Figure 3), and protects the upper row of five memory button only. FIGURE 3 - MEMORY PROTECT SWITCH... -
Page 20: Installation
7. INSTALLATION UNPACKING The carton contains the following: • Telephone body and handpiece. • Coiled handset cord and line cord. • User Manual or Quick Start-up Gudie. GENERAL SETTING-UP 1. Fit the COILED CORD to the appropriate sockets in the HANDSET and the telephone base – please do not connect it to the HEADSET socket located on the side. 2. Fit the LINE CORD to the rear socket and to your telephone network outlet. 3. Set the Ringer Volume and the Ringer Pitch controls. 4. See following sections to complete the installation. LOCATION The telephone should be placed on a desk, table or shelf where it is not likely to be pushed off. If the unit is to be wall-mounted, it should be seated securely on the WALL MOUNTING BRACKET (please order separately). Avoid excessive heat, damp, dust, direct sunlight, vibration, and other appliances or devices which may transmit or emit electrical or electromagnetic radio frequency noise or signals (e.g. computers, welders, pagers). WALL MOUNTING 1. To enable the HANDSET to be supported in the cradle, follow the procedure shown in (Figure 4A) to reverse the HANDSET RETAINER 2. Fit the WALL MOUNT BRACKET (optional, not supplied) to the underside of the telephone and mount on the MODULAR WALL JACK (see Figure 4B). 3. During item 2 above, ensure that the link cord is connected as shown to the telephone and wall jack. - Page 21 NOTE: The WALL MOUNT BRACKET, MODULAR WALL JACK and LINK CORD illustrated in Figure 4B are available from your authorized Interquartz dealer and can be ordered as all Mount Kit No.3 FIGURE 4A : WALL MOUNTING FIGURE 4B : WALL MOUNT BRACKET...
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Page 22: Wall-Mount Bracket (Optional Not Included With Phone)
HOLE "E" MODEL IQTEL 25 LUG "C" LUG "D" MOUNTING HOLE "F" Please note: 1. This wall bracket may be secured onto the wall by using mounting holes “E” and “F” 2. Lugs to break off before wall mounting the phone. TELEPHONE MODELS BREAK OFF LUGS IQ260 IQ750EHS IQ360 IQ281 “B” and “D” IQ560E IQ283 IQ750 IQ330 IQ333EHS IQ331 IQ333D “B” only IQ333 IQ335 FIGURE 5... -
Page 23: Programming The Clock
PROGRAMMING THE CLOCK Example : 5:12 pm 1. Lift HANDSET or press ”HANDSFREE” 2. Press SET 3. Press HR repeatedly until “05” and “PM” appears on the display 4. Press MIN repeatedly until “05-12” appears on the display 5. Press SET. The real time clock will be stored. NOTE : ”HR” and ”MIN” count forward as long as the key is pressed, ”P” represents PM and no “P” means AM. LINE CONNECTION This telephone is supplied with a hybrid plug that suits most common modular RJ style wall sockets, with the centre pair being reserved for speech and signaling. Other types of plugs and cords are available on request. TECHNICAL ADJUSTMENTS - FOR CORRECT OPERATION MESSAGE WAITING LIGHT COMPATIBILITY The Message Waiting Light can be optionally configured at time of order to be compatible with most host telephone systems on the Australian market. The standard factory fitted message waiting light is a neon style circuit suitable for minimum 80V DC signaling and is compatible with ERICSSON BP250, NEC, FUJITSU, ALCATEL, later HYBREX and NORTEL PABX systems. If this telephone is configured to “message waiting” mode please note that it is only for PABX systems (contact your vendor for clarification). If it is connected so, it may not be connected to any other telephone system or network without the authority of the Australian Telecommunications Authority. -
Page 24: Headset Mic Adjust Control
HEADSET MIC ADJUST CONTROL This control allows many different headsets on the Australian market to function correctly with the IQ560E telephone by adjusting the HEADSET’S Microphone sensitivity . The control is located on the underside of the telephone (see Figure 6). The adjustment can be made by a small screwdriver or similar implement that will fit into the control slot. Please see Table 1 as a guide to the correct settings for some popular headsets. TO MAKE A HEADSET MIC LEVEL ADjUSTMENT : With the headset connected as per the instructions in this manual: 1. Put the headset on and lift the HANDSET to your other ear and make an out-going call 2. Pressing the HEADSET key, swap between HANDSET and HEADSET mode (The indicator will illuminate when the HEADSET is in use) a few times while speaking to the other party 3. With the other party’s help decide if your voice level is the same when using the HANDSET and HEADSET. 4. If you sound too loud on the headset, adjust the microphone sensitivity (turn anti- clockwise) so that your voice level when using the HEADSET matches that of the HANDSET. Clockwise rotation increases the HEADSET mic output level. Please see Table 1 as a guide to the correct settings for some popular headsets. HEADSET POLARITY SWITCH Located on the underside of the telephone (see Figure 6), this switch provides compatibility with the two commonly-used headset wiring standards. -
Page 25: Handsfree Mic Adjust Control
HANDSFREE MIC ADjUST CONTROL Located on the underside of the telephone (see Figure 6), this control allows the user to re-adjust their voice level as heard by the person they are speaking to. Using a small screwdriver or similar implement that will fit into the control slot, turn the control clockwise to increase your voice level and anti-clockwise to decrease your voice level. Adjust the control to achieve optimum handsfree performance. FIGURE 6... - Page 26 TABLE 1...
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Page 27: Data Port Switch
DATA PORT SWITCH The data port switch (SHARED or SPLIT) determines whether the data port shares the line with the telephone (position “shared”) or has its own line (position “split) SHARED MODE This mode uses one analog telephone line and provides the user with access to a Data Port, but in this mode the telephone’s voice capability is disabled while the Data Port is in use. This telephone is supplied with a hybrid plug that suits most common modular RJ style wall sockets, with the centre pair being reserved for speech and signalling. Other types of plugs and cords are available on request. For Shared mode the telephone line should be terminated on the centre pins of the matching compatible wall socket. Different plug or cord types can be provided to suit your wall socket – please contact Interquartz or your dealer. The telephone will be factory set in SPLIT mode. SPLIT MODE To enable the user to simultaneously access both the Data Port and the telephone (i.e. “SPLIT” mode) a second analog line must be allocated to the Data Port, and the Data Port Mode Switch must be set to Split mode. The line cord is supplied with a hybrid plug that suits most common modular RJ style wall sockets, with the centre pair being reserved for speech and signalling and the dedicated data line pair (for “Split” mode) on outer pins. Different plug or cord types can be provided to suit your wall socket – please contact Interquartz or your dealer. The telephone will be factory set in SPLIT mode. The Data Port Mode Switch is found on the underside of the telephone (See Figure 6) . Description. Comment FRONT Data Optional Speech & Signaling Mandatory Speech & Signaling Mandatory Data... -
Page 28: General Care And Maintenance
8. GENERAL CARE AND MAINTENANCE This telephone is a precision electronic instrument. While in use and storage, care should be taken to avoid rough handling, extreme temperature, and damp or dirty environments. CLEANING NEVER use aerosol sprays or other chemical agents or substances that leave a residue (furniture polish for example). Use a mild detergent and a damp, clean cloth when cleaning. Do not allow moisture to enter the telephone’s interior - damage may result! FAILURE TO OPERATE AND SERVICE DIFFICULTIES If telephone service problems occur at any time, it is recommended that the installation procedure described in this manual be re-checked. If a fault occurs, try to determine if the fault is with the telephone, or with the network or system to which the telephone is connected: Disconnect the “suspect” telephone, and test the line with a substitute telephone. If the telephone service then operates satisfactorily, the fault is in the “suspect” telephone. Test the “suspect” telephone on a known good line. If the fault still occurs, the fault is in the “suspect” telephone. Consult your Interquartz dealer for further advice if necessary. -
Page 29: Thunderstorms
9. THUNDERSTORMS The telephone, in common with household electrical appliances, can be a source of electric and acoustic shock during thunderstorms. The possibility of a telephone user experiencing a shock is minimal. Nevertheless, customers should be aware of some simple precautions to follow during thunderstorms: Use your telephone only for calls of the utmost urgency. Keep these calls brief. Whilst using your telephone keep clear of electrical appliances and metal fixtures such as : stoves, air conditioners, refrigerators, window frames and sinks. -
Page 30: Warranty - 10 Years
This guarantee is an addition to all other Warranties or Guarantees expressed or implied by the Trade Practices Act or other Commonwealth or State laws and all other obligations and liabilities on the part of Interquartz (A’Asia) Pty Ltd. WARRANTY COVERAGE The warranty period is ten (10) years. Please contact Interquartz for confirmation of the coverage of your product, or consult the documentation supplied with the unit. Freight costs in sending goods to Interquartz and returning the goods to the owner, are not included in the warranty coverage. WARRANTY CLAIM AND NON-WARRANTY REPAIR PROCEDURE 1. Contact Interquartz to discuss the symptoms of the problem. Our staff can assist to determine whether the product is suspect or whether the problem may be elsewhere in the network. 2. If recommended by Interquartz, return the suspect unit to the Interquartz delivery point below, enclosing in your package the following: a) Proof of purchase b) Documentation to indicate your (or the end user’s) contact detail (phone, fax and email) and return address. -
Page 31: Additional Support Services
A fault report to assist our technical staff to locate the fault or pay particular attention to the function or feature reportedly malfunctioning. d) If required (e.g. if the unit is not under warranty or has been damaged due to abuse) please include a request for a repair quotation in the package with the returned goods. e) Any other relevant material to establish the warranty claim if applicable. 3. Repairs to the unit will be carried out according to prescribed Interquartz factory- endorsed procedures to return the telephone to a serviceable condition. 4. The repaired or replaced unit will be returned or made available for collection once the repair is complete. Dead On Arrival (DOA) warranty repairs returned within one week of purchase will be returned at the expense of Interquartz and at the discretion of Interquartz. Return Delivery Address (Repairs only): Service Division Interquartz (A’Asia) Pty Ltd 25 Northgate Drive Thomastown VIC 3074 Telephone: (03) 9464 3333 Fax: (03) 9464 3466 Email: enquiries@interquartz.com.au ADDITIONAL SUPPORT SERVICES Upon request, site visits can be arranged to resolve difficult service or fault issues at the discretion of Interquartz. Units suffering from Radio Interference due to close proximity to radio or TV transmitters cannot be modified and the warranty does not cover such work. WORKSHOP SERVICE FEES For all repairs excluded from the warranty provisions a service fee, plus the cost of parts or materials, will apply. Bulk repair prices are negotiable. -
Page 32: Quotations
QUOTATIONS Repair quotations can be arranged upon request and do not attract any extra charge for the quotation service. Note: No undertaking is given or implied to automatically provide replacement units as a result of warranty claims (as we may prefer to repair the returned unit) and Interquartz reserves the right at all times to determine all matters related to warranty claims within the scope of the stated Terms of Warranty. 11. SERVICE CENTRES Please call 1800 6 IQTEL (1800 647 835) from anywhere in Australia to arrange service or repair of your telephone. - Page 33 Manufactured by International Quartz Limited A Subsidiary of Chiaphua Industries Ltd. ©Copyright INTERNATIONAL QUARTZ LTD. 2012...
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