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Summary of Contents for Interquartz VOYAGER IQ280
- Page 1 VOYAGER SERIES TELEPHONE MODEL IQ280 OPERATING INSTRUCTIONS...
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Page 2: Table Of Contents
CONTENTS 1. FEATURES ........................3 2. GENERAL CONTROLS AND INDICATORS ..............4 Multifunctional indicator light ......................5 Setting up software based message waiting ..................5 Ringer volume switch ........................6 Alpha-numeric keypad ........................6 Cradle switch .............................6 Recall key ............................6 Basic operation ..........................6 Redial / pause key ..........................7 Redial function ...........................7 Pause function ..........................7 Hearing-aid compatibility ........................7... - Page 3 7. WARRANTY - 6 YEARS ....................15 Terms of Warranty ...........................15 Warranty Coverage ..........................15 Warranty Claim and Non-Warranty Repair Procedure ..............15 Additional Support Services ......................16 Workshop Service Fees ........................17 Quotations ............................17 8. SERVICE CENTRES......................18...
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Page 4: Features
1. FEATURES • Tone dialing • Super bright LED ringer lamp allows visual ringing indication • Built-in switchable Message Waiting option to suit any neon (80 VDC) type message waiting system AND Ericsson BP250 Message Waiting • Ericsson MD110 (MX-One) or Siemens Hi-Path • Redial and Pause functions • Recall facility with flash timing 100 ms • Compatible with direct lines, intelligent networks, PABXs and any analog line • Call Waiting compatible • Line powered, unaffected mains power interruption • REN (Ringer Equivalence Number) = 0.68 allows multiple parallel devices on the same line without loading incoming ring • Alpha-numeric keypad allows full access to services that require the entering of numerals and letters • Fully modular connection provides maximum ease of installation on desk or wall... -
Page 5: General Controls And Indicators
2. GENERAL CONTROLS AND INDICATORS fIGURE 1 : TOP VIEW fIGURE 1 : BOTTOM VIEW... -
Page 6: Multifunctional Indicator Light
MULTIFUNCTIONAL INDICATOR LIGHT There are two different functions: Ring Indicator: Flashes when the telephone rings with an incoming call Message-Waiting Indicator: - Illuminates when a message is waiting in your voicemail system (depends on system compatibility). The built-in Message Waiting option suits any neon (80 VDC) type message waiting system - Built in Ericsson BP250 Message Waiting - Ericsson MD110 (MX-One) - Siemens HiPath... -
Page 7: Ringer Volume Switch
RINGER VOLUME SWITCH The three available positions allow selection of OFF (no sound), LOW volume, and HIGH volume of the telephone’s ringing sound during an incoming call. ALPHA-NUMERIC KEYPAD The standard numeric digits are available for normal dialing. The alphabetic characters are provided to allow full access to services that require the entering of numerals and letters. CRADLE SWITCH Located in the handset cradle, this plastic lever is depressed by the handset (when placed in the cradle) to cut off the line. Note: Depressing this cradle lever too briefly when intending to terminate a call may result in an accidental “hookflash” that will inadvertently place the call on hold. This is known as “phantom calls” because the held call will probably... -
Page 8: Redial / Pause Key
REDIAL / PAUSE KEY Redial Function Press to redial the last number previously dialed, which may be up to 32 digits long. Dialing more than 32 digits during one call will cause erasure of the entire number from the redial memory. EXAMPLE : TO REDIAL LAST NUMBER 1. Lift HANDSET 2. Press REDIAL . Pause Function The Pause command may be needed if your phone is connected to any network where a pause is required (e.g. between internal and external dial tones). -
Page 9: Advanced Network Operation
PAUSE FUNCTION WHEN DIALING Depending on your telephone system, this may or may not be required. If in doubt, check with your system supplier or Interquartz dealer, as failure to observe your system’s requirements may lead to difficulty in making outgoing external calls. If you have determined that a pause is required by your host system, please refer to the PAUSE Function section to ensure correct usage of the PAUSE button. -
Page 10: Installation
The telephone should be placed on a desk, table or shelf where it is not likely to be pushed off. If the unit is to be wall mounted, it should be seated securely on the WALL MOUNTING BRACKET. Avoid excessive heat, damp, dust, direct sunlight, vibration, and other appliances or devices that may transmit or emit electrical or electromagnetic radio frequency noise or signals (e.g. computers, welders, pagers). WALL MOUNTING 1. Fit the WALL MOUNT BRACKET (optional, not supplied) to the wall and attach the WALL MOUNT BRACKET to the underside of telephone (see Figure 2) 2. To enable the HANDSET to be supported in the cradle, follow the procedure shown in (Figure 2) to reverse the HANDSET RETAINER. 3. NOTE: The WALL MOUNT BRACKET and MODULAR WALL JACK illustrated in (Figure 2) are available from your authorised Interquartz dealer and can be ordered as “Wall Mount Kit No.3”. - Page 11 1. Use screw-driver to push the 2. Push the HANDSET HANDSET RETAINER RETAINER out of the slot 3. Turn the HANDSET 4. Insert the HANDSET RETAINER RETAINER 180 back into it’s slot fIGURE 2: Wall MOUnTInG fIGURE 2 : Wall MOUnT BRackET...
- Page 12 HOLE "E" LUG "C" MOUNTING HOLE "F" LUG "D" Please note: 1. This wall bracket may be secured onto the wall by using mounting holes “E” and “F” 2. Lugs to break off before wall mounting the phone. TELEPHONE MODELS BREAK OFF LUGS IQ260 IQ750EHS IQ360 IQ280 “B” and “D” IQ560E IQ281 IQ750 IQ283 IQ330 IQ333EHS IQ331 IQ335 “B” ONLY IQ333 fIGURE 3...
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Page 13: Line Connection
LINE CONNECTION This telephone is supplied with a hybrid plug that suits most common modular RJ style wall sockets, with the centre pair being reserved for speech and signaling. Other types of plugs and cords are available on request. TECHNICAL ADJUSTMENTS - FOR CORRECT OPERATION MESSAGE WAITING LIGHT COMPATIBILITY Located in the Multifunctional Indicator Light, the Message Waiting Light can be optionally configured at time of order to be compatible with most host telephone systems on the Australian market. The standard factory fitted message waiting light is a neon style circuit suitable for minimum 80V DC signaling and is compatible with NEC, FUJITSU, ALCATEL, later HYBREX and NORTEL PABX systems. The Message Waiting Light switch is located on the telephone’s underside which enables or disables the light, and is factory set in the ON position. If this telephone is configured to “message waiting” mode please note that it is only for PABX systems (contact your vendor for clarification). If so, it may not be connected to any other telephone system or network without the authority of the Australian Telecommunications Authority. For direct line use, please disable the message waiting feature using the switch on the telephone’s underside. -
Page 14: General Care And Maintenance
CLEANING NEVER use aerosol sprays or other chemical agents or substances that leaves a residue (furniture polish for example). Use a mild detergent and a damp, clean cloth when cleaning. Do not allow moisture to enter the telephone’s interior - damage may result! FAILURE TO OPERATE AND SERVICE DIFFICULTIES If telephone service problems occur at any time, it is recommended that the installation procedure described in this manual be re-checked. If a fault occurs, try to determine if the fault is with the telephone, or with the network or system to which the telephone is connected: Disconnect the “suspect” telephone, and test the line with a substitute telephone. If the telephone service then operates satisfactorily, the fault is in the “suspect” telephone. Test the “suspect” telephone on a known good line. If the fault still occurs, the fault is in the “suspect” telephone. Consult your Interquartz dealer for further advice if necessary. -
Page 15: Thunderstorms
6. THUNDERSTORMS The telephone, in common with household electrical appliances, can be a source of electric and acoustic shock during thunderstorms. The possibility of a telephone user experiencing a shock is minimal. Nevertheless, customers should be aware of some simple precautions to follow during thunderstorms: Use your telephone only for calls of the utmost urgency. Keep these calls brief. -
Page 16: Warranty - 6 Years
This guarantee is an addition to all other Warranties or Guarantees expressed or implied by the Trade Practices Act or other Commonwealth or State laws and all other obligations and liabilities on the part of Interquartz (A’Asia) Pty Ltd. Warranty Coverage The warranty period is six (6) years. Please contact Interquartz for confirmation of the coverage of your product, or consult the documentation supplied with the unit. Freight costs in sending goods to Interquartz and returning the goods to the owner, are not included in the warranty coverage. Warranty Claim and Non-Warranty Repair Procedure 1. Contact Interquartz to discuss the symptoms of the problem. Our staff can assist to... -
Page 17: Additional Support Services
Any other relevant material to establish the warranty claim if applicable. 3. Repairs to the unit will be carried out according to prescribed Interquartz factoryendorsed procedures to return the telephone to a serviceable condition. 4. The repaired or replaced unit will be returned or made available for collection once the repair is complete. Dead On Arrival (DOA) warranty repairs returned within one... -
Page 18: Workshop Service Fees
Quotations Repair quotations can be arranged upon request and do not attract any extra charge for the quotation service. Note: No undertaking is given or implied to automatically provide replacement units as a result of warranty claims (as we may prefer to repair the returned unit) and Interquartz reserves the right at all times to determine all matters related to warranty claims within the scope of the stated Terms of Warranty. -
Page 19: Service Centres
8. SERVICE CENTRES Please call 1800 6 IQTEL (1800 647 835) from anywhere in Australia to arrange service or repair of your telephone. - Page 20 Manufactured by International Quartz Limited A Subsidiary of Chiaphua Industries Ltd. © Copyright INTERNATIONAL QUARTZ LTD. 2012 IQ280 on-line manual...
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