Troubleshooting; General Procedure - Tandberg Data DAT 160 User Manual

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In this chapter:
• "General
• "Verifying USB installation for optimum
• "Problems with

General Procedure

If a problem occurs, the first step is to try to establish whether the problem
lies with the cartridge, the drive, the host computer and connections, or the
way the system is being operated.
Has the system just been installed?
There could be an installation problem:
1. Check through the information in the relevant installation chapter of this
guide.
2. Check the power connectors and SCSI cabling and USB cabling.
3. Are you connected to a USB 2.0 port? Are there any other devices
attached to the same USB hub/controller? See also
"USB Configuration
4. Check the environmental conditions against the specified limits.
5. Are appropriate drivers and application software installed on the host?
Are you using new cartridges or a different brand of cartridge? Have
you been using the particular cartridge for a very long time?
The problem could lie with the cartridge:
1. Check through
2. Check that you are using a DDS-labeled cartridge—not a DAT cartridge.
August 2009

Troubleshooting

Procedure" on page 37
cartridges" on page 40
Guide" on page 43.
"Use the correct
performance" on page 38
media" on page 31.
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