Tandberg Data StorageLibrary T40+ Series Installation And User Manual

Tandberg Data StorageLibrary T40+ Series Installation And User Manual

Professional tape backup and data protection solution
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Revision 433599-05
2009-04-20

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Summary of Contents for Tandberg Data StorageLibrary T40+ Series

  • Page 1 Revision 433599-05 2009-04-20...
  • Page 3 Further, Tandberg Data reserves the right to revise or change this document without obligation on the part of Tandberg Data to notify any person or organization of such revision or change. Every effort has been made to acknowledge trademarks and their owners. All trademarks within this document are the property of their respective owners.
  • Page 4: Table Of Contents

    Table of Contents 1 About This Guide Waste Electrical and Electronic Equipment Directive ................11 Regulatory Name ........................... 11 Explanation of Symbols and Notes ......................11 Other Documents You May Need ......................12 Getting More Information or Help......................12 International Headquarter ........................ 12 Technical Support..........................
  • Page 5 Exporting Cartridges ..........................65 Loading to Tape Drives .......................... 65 Unloading from Tape Drives ........................65 Cleaning Tape Drives..........................66 Importing Cleaning Media........................ 66 Cleaning Media Handling ........................ 66 Exporting Cleaning Media ....................... 66 StorageLibrary T40+ Series Installation and User Guide...
  • Page 6 Auto Clean ............................66 Manual Clean........................... 67 Taking a Library Online/Offline....................... 67 Taking a Library Online ........................67 Taking a Library Offline ........................67 Magazine Handling ..........................67 Using the Mail Slot........................... 67 Removing the Magazine from the Unit .................... 68 Inserting Cartridges into the Magazine....................
  • Page 7 Library Dimensions ..........................104 Library Component Weights......................... 104 Power Requirements..........................105 Climatic Specifications ......................... 105 15 Safety and Regulatory Information Safety Approvals ..........................107 EMC Approvals ............................ 107 Conformity Declarations........................108 16 Approved Drive Types StorageLibrary T40+ Series Installation and User Guide...
  • Page 8 Figure 25. StorageLibrary Cabling (Fibre Channel interface)...................... 37 Figure 26. Positioning of Barcode Label for LTO Cartridges ...................... 39 Figure 27. Available Tandberg Data Cartridge Labels........................ 39 Figure 28. Front Panel Interface (FPI) Top Level Menu Tree ..................... 43 Figure 29. Remote Management Interface (RMI) Top Level Menu Tree..................44 Figure 30.
  • Page 9 Table 21. Library Power Requirements............................ 105 Table 22. Temperature Range ..............................105 Table 23. Humidity Range ............................... 105 Table 24. Altitude Range ................................. 105 Table 25. Approved Drive Types and Compatible Cartridges....................109 StorageLibrary T40+ Series Installation and User Guide...
  • Page 11: About This Guide

    This guide contains information and instructions necessary for the normal operation and management of the Tandberg Data StorageLibrary T40+ Series. It is intended for anyone interested in learning or needing to know how to install, configure, and operate the StorageLibrary T40+ Series. Please note that Administrator level privileges are required in order to configure many of the features described in this guide.
  • Page 12: Other Documents You May Need

    The following documents are also available for this product. These documents can be found at www.tandbergdata.com StorageLibrary T40+ Series, Quick Installation Guide (433559) gives you an overview of how to install the library. StorageLibrary T40+ Series, Pass-Thru Installation Manual (433831) helps you mount the StorageLibrary T40+ Series or Pass-Thru system correctly into a rack.
  • Page 13: Product Overview

    Product Overview The Tandberg Data StorageLibrary T40+ Series is a professional tape backup and data protection solution, providing excellent value for money. It is ideal for users who require a flexible, future-proof and reliable backup solution with scalable capacities and maximum performance at a low cost per GB.
  • Page 14: Product Description

    Product Description Tape Drive Support For additional specification information for this model, see Specifications. The drive types supported by the StorageLibrary T40+ are given in chapter Approved Drive Types. The StorageLibrary T40+ supports 1-2 FH drives or 1-4 HH drives or a combination of HH and FH drives. The library supports Fibre Channel, SAS and SCSI tape drive interfaces.
  • Page 15: Rear Panel

    SAS connector. The connectors are used for connecting the tape drive and the StorageLibrary to the host. The FC and SAS connectors can link to the following: A shielded male HD68 SCSI cable StorageLibrary T40+ Series Installation and User Guide...
  • Page 16: Figure 2. Rear Panel Of The Storagelibrary With 1 Full-Height Scsi Drive Installed

    A shielded male HD68 SCSI terminator SAS port cable FC port cable Ethernet Port This port is for networking in support of the Web Client. It is also used to communicate between units that share cartridges in a Pass-Thru system. It allows you to connect the StorageLibrary to a 10 BaseT compatible Ethernet network.
  • Page 17: Library Features

    In StorageLibrary, LTO storage slots are licensed for use. At any time, Capacity on Demand (COD) allows you to enable the unused storage slots within a library via a firmware license key. The StorageLibrary T40+ Series Installation and User Guide...
  • Page 18: Pass-Thru Upgrade

    Pass-Thru Upgrade The StorageLibrary T40+ Series incorporates the new Tandberg Data automation "Pass-Thru" feature. The Pass-Thru feature allows up to five T40+ units to be stacked together in a 19” rack configuration.
  • Page 19: Unpacking The Storagelibrary

    See Specifications. Unpacking You must remove the transport locking screws when powering up the unit Caution for the first time or it will not operate. This procedure is described in the Hardware Installation chapter. StorageLibrary T40+ Series Installation and User Guide...
  • Page 20 To unpack the StorageLibrary, follow the instructions below. Carefully unpack the unit from the shipping container. Save the container and packing materials in case you need to transport the StorageLibrary in the future. The packaging is specifically designed for the library to ensure it is not damaged during transportation. The StorageLibrary could be lifted by one person if drives, power supply, and magazines are removed.
  • Page 21: Hardware Installation

    Some of the blanking plates are removed if two or more units are used in a Pass-Thru system. Figure 3. Two T40+ units mounted in a rack StorageLibrary T40+ Series Installation and User Guide...
  • Page 22: Preparing For Installation

    Installing one or more StorageLibrary Product(s) in a Rack The purpose of these instructions is to help you mount the StorageLibrary T40+ Series / Pass-Thru system correctly into a rack, using the special rack assemblies included with the unit(s). Follow the same mounting instructions and drawings when increasing the number of units from 2 to 3, or 3 to 4, and so on.
  • Page 23 10) Mount the Ears on the sides of each unit. Use the eight M3x4mm countersink screws included with each unit. See Figure 16 Mounting the Rack mount Ears for further details. StorageLibrary T40+ Series Installation and User Guide...
  • Page 24 11) Slide the unit(s) fully into the rack and fasten them by mounting the ears to the rack using the two M6x12mm pan-head screws per unit (see Figure 17). NOTE: mount the screw on the left side before the right side in order to give the correct sideways orientation of the unit.
  • Page 25: Figure 4. Position Of The Rack Installation Stencil (Front View)

    FRONT VIEW Figure 5. Matching the Hole-set a) CORRECT b) INCORRECT: stencil is positioned one step too high, and the hole pattern on the stencil and the rail does not fully match StorageLibrary T40+ Series Installation and User Guide...
  • Page 26: Figure 6. Position Of The Rack Installation Stencil (Rear View)

    Figure 6. Position of the Rack Installation Stencil (Rear View) NOTE: Single hole facing downwards, double hole facing upwards REAR VIEW Figure 7. Aligning of the Rack Installation Stencils for systems with more than two units Align holes, overlap stencils Align holes, overlap stencils Hardware Installation...
  • Page 27: Figure 8. The Rail Assemblies

    Stationary part of the rail assembly Adjustable / Sliding part of the rail assembly Figure 9. Screw Mounting Sequence (Front View) Follow the numbered screw mounting sequence. Left Rail Assembly Right Rail Assembly StorageLibrary T40+ Series Installation and User Guide...
  • Page 28: Figure 10. Rear View Of The Rack

    Figure 10. Rear View of the Rack Right Rail Assembly REAR VIEW Left Rail Assembly Figure 11. Rack-Ear Mounting Holes These holes are for mounting the ears of the unit(s) to the rack FRONT VIEW Hardware Installation...
  • Page 29: Figure 12. Remove The Top Blanking Plate Of The Lower-Most Unit

    Library Figure 13. Remove the bottom blanking plate of the upper-most unit Add-on Library bottom blanking plate If the unit is in-between two other units, both top and bottom plates are removed. Note StorageLibrary T40+ Series Installation and User Guide...
  • Page 30: Figure 14. Slide The Units Onto The Rails, Leaving ~100Mm For Ear Mounting

    Figure 14. Slide the units onto the rails, leaving ~100mm for ear mounting Figure 15. Remove the transport locking screws Transport locking screws The transport locking screws must be removed before the StorageLibrary Caution can operate normally. Be careful not to drop any of the transport locking screws inside the unit.
  • Page 31: Figure 16. Mount The Ears On The Side Of The Units

    Figure 16. Mount the ears on the side of the units Figure 17. Ear screws mounting sequence StorageLibrary T40+ Series Installation and User Guide...
  • Page 32: Figure 18. Install The Pass-Thru Box In The Pass-Thru Magazine

    Figure 18. Install the Pass-Thru box in the Pass-Thru magazine Figure 19. Exchange the right lower-most magazine with the Pass-Thru magazine in all the units except the upper most unit Hardware Installation...
  • Page 33: Remove The Transport Locking Screws

    The transport locking screws must be removed before the StorageLibrary Caution can operate normally. Be careful not to drop any of the transport locking screws inside the unit. Figure 21. Transport Locking Screws Marked with Red Plastic Tabs StorageLibrary T40+ Series Installation and User Guide...
  • Page 34: Mounting The Rack Mount Ears

    The transport locking screws will be detected when the StorageLibrary is powered on. To remove the screws follow the instructions below: 1. Connect the power cord to the power connector on the back of the library. 2. Turn on the power switch on the back of the library. 3.
  • Page 35: Installing The Library Cables

    2. Connect your Ethernet cable to the Ethernet port on the back of the library. This will give remote access to the library via the remote management interface. Push the cable until it snaps into place. Connect the other end to a normal 10/100 BaseT Ethernet outlet. StorageLibrary T40+ Series Installation and User Guide...
  • Page 36: Connecting Sas Cables

    For safety, a 250V 2A fuse is located near the power switch. Tandberg Data recommends that all external SCSI devices, including the Note StorageLibrary, are powered on before the computer system is re-started (Steps 5 and 6 above).
  • Page 37: Connecting Fibre Channel Cables

    7. Power up the host system. 8. Verify communication with all devices on the bus. 9. Configure your library using the commands on the front panel. For configuration information, please refer to Configuring the Library. StorageLibrary T40+ Series Installation and User Guide...
  • Page 38: System Power-On

    System Power-on At power-on, for the first few seconds the unit performs a sequence of diagnostic tests called Power- On Self Tests (POST). POST also includes a loop-back test of the robotics cabling. After the POST sequence completes successfully, the library will respond to SCSI selections. Then the system starts a series of initialization functions, a process that consists of robot calibration operations and cartridge inventory of magazines and drive.
  • Page 39: Labeling Cartridges For The Barcode Reader

    In this figure, the dotted rectangle show the correct placement for the cartridge labels. If you need more cartridge labels, you can order more labels from your local Tandberg Data sales representative. Two types of cartridge labels are available. See Figure 27 below for part numbers.
  • Page 41: Operator Interfaces

    The number of lines on the display is limited. If the text to be displayed contains more than 8 lines, a similar scroll function, to that described above, is used. For line scrolling, the arrows on the buttons indicate scroll up or down function. StorageLibrary T40+ Series Installation and User Guide...
  • Page 42: Remote Management Interface (Rmi)

    Remote Management Interface (RMI) The remote management interface (RMI) is similar to the front panel interface (FPI). The remote management interface is accessible from any supported web browser. For more information on supported web browsers, please refer to Browser Requirements. To manage the library from a remote management interface, you must set up the library’s initial network configuration from the front panel interface.
  • Page 43: Figure 28. Front Panel Interface (Fpi) Top Level Menu Tree

    Library RAS Tickets - Menu Timeout - Audible Alarm Statistics - Barcode Scanner - Date and Time - FPI Password - Fetch / Stow - Power On Time - Drive Cleaning Activate License StorageLibrary T40+ Series Installation and User Guide...
  • Page 44: Figure 29. Remote Management Interface (Rmi) Top Level Menu Tree

    Figure 29. Remote Management Interface (RMI) Top Level Menu Tree Home Operations Setup Reports Tools Setup Wizard Assign Media Library Maintenance License Key - Memory dump Import Media - Inquiry String - System reset - FPI Password Pass-Thru - Event log - Menu Timeout Export Media - Library FW Upgrade...
  • Page 45: Home Screen

    Details on user privileges include: One administrative login is available on the library. The user name is Administrator. One operator login is available on the library. The user name is “Operator”. StorageLibrary T40+ Series Installation and User Guide...
  • Page 46: Words Commonly Used On The Fpi And The Rmi

    Any operator or administrative user who is logged in and inactive for more than “N” minutes is automatically logged out. “N” is user configurable, from 1 to 9 minutes. Selecting “Log Out” or “X” in the top right corner of the closes the application and logs the user out.
  • Page 47: Figure 31. Maps Menu On The Fpi

    The status of the rest of the slots are unknown. One drive is installed in the lowest position, and the load status is still unknown. Figure 31. Maps Menu on the FPI. Robotics Status StorageLibrary T40+ Series Installation and User Guide...
  • Page 49: Configuring The Library

    RMI. When you see the Login screen on the RMI, type the Administrator in the User Name field, leaving the Password field blank. The user name and password are case-sensitive. StorageLibrary T40+ Series Installation and User Guide...
  • Page 50: Using The Setup Wizard

    You cannot delete the default Administrator account. You can, however, change Note the password. Using the Setup Wizard The Setup Wizard simplifies the process of configuring the library. When you first power on the library, the front panel interface (FPI) displays the Setup Wizard. As you work through the Setup Wizard screens, follow the on-screen instructions.
  • Page 51 Administrator to access the Setup Wizard. The paths used to open the appropriate screen are: From the RMI, select Setup > Setup Wizard From the FPI, select Menu > Setup > Setup Wizard StorageLibrary T40+ Series Installation and User Guide...
  • Page 52: Applying A License Key

    Add-on Libraries. Before you start the Pass-Thru configuration, you must have a Pass-Thru kit available. A Pass-Thru kit can be purchased from your Tandberg Data distributor. Follow the instructions given in the Hardware Installation chapter to install the Pass-Thru kit.
  • Page 53: Configuring Cleaning Slots

    When the number of cleaning slots is increased, the added slots are taken from the partition owning the lower right magazine. The number of available slots in the affected partition is decreased by the same number. StorageLibrary T40+ Series Installation and User Guide...
  • Page 54: Configuring Auto Clean

    When the number of cleaning slots is decreased, the released slots are added to the partition owning the lower right magazine. Make sure you remove the cleaning cartridges from the library before you reduce the number of cleaning slots. The cleaning slots are configured with the Setup Wizard. After the initial setup of your library you can later access the cleaning slot configuration screens directly: From the RMI, select Setup >...
  • Page 55: Re-Configuring Partitions

    Online — the normal operating condition for the partition. In this mode, the robotics is enabled and all host application commands are processed. Offline — the partition does not process any host application commands. If a partition is taken offline, the physical library and other partitions are not affected. StorageLibrary T40+ Series Installation and User Guide...
  • Page 56: Setting Drive Id

    The library is automatically taken offline when the unit is busy executing internal time consuming tasks. In addition, the user can manually take the physical library, or any of its partitions, online or offline. You can take a partition offline rather than the entire library so as to minimize disruption of library operations.
  • Page 57: Modifying The Control Path

    The Date & Time is configured with the Setup Wizard. After the initial setup of your library you can later access the Date & Time configuration screens directly: From the RMI, select Setup > Library From the FPI, select Menu > Setup > Library StorageLibrary T40+ Series Installation and User Guide...
  • Page 58: Configuring Barcode Scan

    Configuring Barcode Scan This feature allows the operator to enable or disable the barcode scanner from the front panel or the remote management interface. The default setting for the library is “barcode scanner enabled”. If disabled, the library will locate cartridges using the robotics. The Barcode Scan is configured with the Setup Wizard.
  • Page 59: Remote Access

    The default administrator user name is “Administrator” and its default password field is blank. The default operator user name is “Operator” and its default password field is blank. StorageLibrary T40+ Series Installation and User Guide...
  • Page 60: Configuring Snmp

    The remote Administrator has access to all features in the library. The remote operator has access to the same features as the local operator. The remote Administrator is the only one to set the remote passwords for both the Administrator and Operator. All remote Operators log in using the same password.
  • Page 61: Configuring E-Mail Notification

    The screen also provides a method to verify that the chosen settings are valid, by generating a test notification. The path to open the appropriate screen is: From the RMI, select Setup > Notification StorageLibrary T40+ Series Installation and User Guide...
  • Page 63: Running The Library

    From the front panel interface, select Logout from the Operations menu to log out from the library. Importing Cartridges StorageLibrary provides two methods for importing cartridges: via the I/E slot or via bulk loading of magazines. StorageLibrary T40+ Series Installation and User Guide...
  • Page 64: Importing Cartridges Via I/E Slot

    Importing Cartridges via I/E Slot You can import cartridges using either the library interface or the host server Note software application. The instructions included below focus on the library interface method for importing cartridges. Please refer to your host application documentation if you wish to use the host to import cartridges.
  • Page 65: Import Cartridges Via Bulk Loading Of Magazines

    The Unload Drive operation allows the Administrator to unload cartridges from a single tape drive to a storage slot, as long as they are in the same partition. The library/partition will be taken offline during the unload operation. StorageLibrary T40+ Series Installation and User Guide...
  • Page 66: Cleaning Tape Drives

    NB: When you are unloading tape drives, only drives loaded with media appear. The paths to open the appropriate screens are: From the RMI, select Operations > UnLoad Drive From the FPI, select Menu > Operations > UnLoad Drive Cleaning Tape Drives Tape drives require periodic cleaning at recommended intervals.
  • Page 67: Manual Clean

    I/E slots. Thus when you re-insert the magazine the library will need to take an inventory check on all 12 slots instead of only the I/E slots. StorageLibrary T40+ Series Installation and User Guide...
  • Page 68: Removing The Magazine From The Unit

    Removing the Magazine from the Unit The following illustration shows the correct way to remove the magazine from its bay. You cannot remove the magazine if the unit is password protected or locked by Note host software through a Prevent Medium Removal SCSI command. When ejecting the magazine it automatically pops out a few inches.
  • Page 69: Removing Cartridges From The Magazine

    2. Slide the magazine in carefully until the eject spring engages. See Figure 3. Gently push the magazine further in against the spring until the magazine is latched. Figure 35. Inserting a Magazine into the Unit StorageLibrary T40+ Series Installation and User Guide...
  • Page 70: Manual/Emergency Release Of Magazines

    Manual/Emergency Release of Magazines In failure situations (either with the library itself, in the event of a power loss, or in situations where you need to manually release the magazines), a manual/emergency release operation is available. To activate the emergency magazine release feature, you must use the magazine release tool that is fastened to the back of the library.
  • Page 71: Getting Status And Information

    The Partitions Setting Report is a dynamic representation of the physical locations of various library resources, including tape drives, magazine slots, partitions, and modules. The following drive information is available from the Partitions Report: Drive Vendor Name <value> Drive Product Name <value> StorageLibrary T40+ Series Installation and User Guide...
  • Page 72: Network

    SCSI ID <value as applicable> Fibre Channel ID <value as applicable> Fibre Topology <value as applicable> Fibre Channel Speed <value as applicable> SAS Address <value as applicable> SAS Port Address <value as applicable> Assigned Partition <1, 2, 3, or 4> Control Path <Enabled, Disabled>...
  • Page 73: Statistics

    From the FPI, select Menu > Reports > Statistics Event Log The Event Log Report provides information on library events and errors. Email Log Download Log The path to open the report from the is Reports > Event Log. StorageLibrary T40+ Series Installation and User Guide...
  • Page 75: Adding, Removing And Replacing

    These instructions explain how to remove and replace a power supply, how to add a second power supply to achieve a fully redundant power supply solution. Figure 37. The Back of the Library StorageLibrary T40+ Series Installation and User Guide...
  • Page 76: Replacing A Power Supply

    Replacing a Power Supply These instructions explain how to remove a single power supply to replace it with a new one. When adding a power supply, no interaction on the front panel or the remote management interface is necessary. If the library is fitted with two power supply modules, then it is possible to replace the power supply without switching off the power.
  • Page 77: Adding A Redundant Power Supply

    Figure 39. Adding a second Power Supply a) Remove the blanking plate. b) When inserting the power c) Tighten the two thumbscrews supply, keep it horizontally level simultaneously. to slide it in gently. StorageLibrary T40+ Series Installation and User Guide...
  • Page 78: Hot-Swapping A Redundant Power Supply

    Hot-Swapping a Redundant Power Supply These instructions explain how to hot-swap a redundant power supply in T40+ if it is fitted with 2x power supplies. It is possible to perform this procedure without interrupting the operation of T40. No interaction on the front panel or the remote management interface is necessary when adding a power supply.
  • Page 79: Tape Drive Unit

    5. Disconnect the host interface cables from the tape drive that you want to remove. 6. From the back of the library, loosen the tape drive thumbscrews. 7. Remove the tape drive by gripping the thumbscrews and pulling the entire drive unit towards you. StorageLibrary T40+ Series Installation and User Guide...
  • Page 80: Removing And Replacing A Tape Drive

    8. Install cover plates over the empty drive bay. Use a screwdriver to mount the plates. If you do not have enough cover plates, order replacements. It is important that all empty drive bays have cover plates to keep unwanted materials out of the library. Running the library without a cover plate can be dangerous.
  • Page 81: Updating Firmware

    Note: The Allow Remote FW upgrade must be enabled in the Menu > Setup > Network menu from the FPI. Browse to the firmware file that was downloaded in Step 1 and apply the selection. g. Click on the “Upgrade” button. The upgrade process has now started. StorageLibrary T40+ Series Installation and User Guide...
  • Page 82: Updating Drive Firmware

    Once the update process has started, you must wait until it completes. Do Caution NOT attempt to interrupt the process in any way, or loss of either data or library operability could result. 2. Open Reports > Library on the library to verify that the library firmware was updated. NOTE: After uploading the file, the is inoperable.
  • Page 83 It is also possible to verify the drive’s FW version using either the StorageLibrary front panel or remote management interface. The paths to open the appropriate screen are: From the RMI, select Reports > Partitions From the FPI, select Menu > Reports > Drive StorageLibrary T40+ Series Installation and User Guide...
  • Page 85: Working With Cartridges And Barcodes

    If you ship cartridges, ship them in their original packaging or something stronger. Do not insert damaged cartridges into tape drives. Avoid touching the tape or tape leader. Do not degauss cartridges that you intend to re-use. Caution StorageLibrary T40+ Series Installation and User Guide...
  • Page 86: Write-Protecting Cartridges

    “Code 39”. To ensure reliable functionality of the barcode reader, you must use Caution StorageLibrary specific barcode labels supported by Tandberg Data. Attaching Barcode Labels It is recommended that cartridges have an external barcode label. For purposes of identifying the barcode, it is recommended that the label is both machine and operator-readable.
  • Page 87: Troubleshooting

    Also included on the RAS tickets log is an explanation of what error the library encountered. The paths to open the appropriate screens are: From the RMI, select Reports > RAS tickets From the FPI, select Menu > Reports > RAS tickets StorageLibrary T40+ Series Installation and User Guide...
  • Page 88: Closing Ras Tickets

    Closing RAS Tickets After using the information in the RAS ticket to resolve your library issue, use the prompts on the screen to close the RAS ticket. Supported RAS Tickets Table 4. Supported RAS Tickets Severity Display Message Description Suggested Action Ticket Level R01ZZ...
  • Page 89 Remove the magazine if possible. the magazine Remove all cartridges. Verify that the cartridge is not damaged. Insert empty magazines. Power cycle the loader. Retry the operation. Retry the operation with a new magazine. StorageLibrary T40+ Series Installation and User Guide...
  • Page 90 Severity Display Message Description Suggested Action Ticket Level R1129- Urgent Failed to stow at Failed to insert Reboot the loader and retry the drive n. cartridge in drive operation. R112C If failure persists, insert the cartridge into a magazine slot, remove the magazine and verify that the cartridge is not damaged.
  • Page 91 R6009 High Drive n Tape Alert You are trying to Remove the write-protection or 9. Write Protect. write to a write- use another tape. protected cartridge. StorageLibrary T40+ Series Installation and User Guide...
  • Page 92 Severity Display Message Description Suggested Action Ticket Level R6012 High Drive n Tape Alert You have tried to Use another tape. 12.Unsupported load a cartridge of Format. a type which is not supported by this drive. R6020 High Drive n Tape Alert The tape drive If the operation has stopped, eject 20.
  • Page 93: Interpreting Leds

    This log can be saved to a file or sent via e-mail to technical support. System test Runs a test of the library hardware. Cycle test Starts a test where cartridges are moved randomly between magazine slots and between the drive and the magazines. StorageLibrary T40+ Series Installation and User Guide...
  • Page 94: Verifying Hardware

    Verifying Hardware 1. If you are using SCSI, the library uses one SCSI ID for each SCSI tape drive. Verify that the drive SCSI IDs are set to unique SCSI IDs that are not used by any other SCSI device on the same bus.
  • Page 95: Troubleshooting Matrix

    OFF. back light on the front panel is Verify that the fans start at power on and that they stop after a few seconds. Contact your service representative. StorageLibrary T40+ Series Installation and User Guide...
  • Page 96: Table 8. Troubleshooting Matrix - Cartridge Movement With Solution

    Table 8. Troubleshooting Matrix - Cartridge Movement with Solution Problem Solution Cartridge Movement Library does not take inventory Make sure the transport screws are removed. Make sure all magazines are in their locked position. Write down any error information given on the or RMI.
  • Page 97: Table 9. Troubleshooting Matrix - Media With Solution

    Verify that a SCSI terminator is attached to both the last and first respond on the SCSI bus to the SCSI device on the SCSI bus. host Verify that the SCSI cables are connected to the back of the library. See Connecting SCSI Cables StorageLibrary T40+ Series Installation and User Guide...
  • Page 98: Table 11. Troubleshooting Matrix - Library Performance With Solution

    Problem Solution SCSI problems Make sure that the correct host controller card is installed. Verify that the SCSI cables are not damaged and that the total SCSI cable length does not exceed the maximum required length. Verify that the drive SCSI IDs are set to unique SCSI IDs that are not used by any other SCSI device on the same bus.
  • Page 99: Table 13. Troubleshooting Matrix - Write Or Read Issues With Solution

    When the amber LED is on, the library has encountered an electrical or mechanical failure. An error message will be displayed on the front panel (and RMI). Please refer to Supported RAS Tickets for details. StorageLibrary T40+ Series Installation and User Guide...
  • Page 100: Table 15. Troubleshooting Matrix - Errors Displayed On Front Panel With Solution

    Table 15. Troubleshooting Matrix - Errors Displayed on Front Panel with Solution Problem Solution Errors Displayed on Front Panel There is an error information on Write down the error information given on the FPI. the LCD display Follow the instructions given in the RAS ticket. Power cycle the library.
  • Page 101: Shipping Or Transporting The Storagelibrary

    7. If installed, remove the rack mount ears. If your library is a 24 slot version you need to remove the two upper magazines by using the emergency eject tool. See Manual/Emergency Release of Magazines. Re-insert all magazines. 8. If you need to ship the library, use the original packaging. StorageLibrary T40+ Series Installation and User Guide...
  • Page 102: Packing The Storagelibrary

    Figure 43. Transport Locking Screws Marked with Red Plastic Tab Packing the StorageLibrary If you want to ship the library you need to use the original packaging in order to keep the warranty. The packaging has been designed specifically for safe transportation of the StorageLibrary. See Figure If you need to order new packaging contact Technical Support.
  • Page 103: Specifications

    Specifications Tandberg Data StorageLibrary T40+ Series follows the specifications described in this chapter. Table 18 lists the library components available. Table 18. Library Specification Summary StorageLibrary T40+ T80+ T120+ Maximum Storage 40 slots 40 slots 77 slots 114 slots Slots Available...
  • Page 104: Library Dimensions

    Library Dimensions Table 19. Library Dimensions T40+ Dimensions Width 445.0 mm +/- 0.5 mm (17.52” +/- 0.02”) Height 176.4 mm max (6.945”) Rear depth 770.6 mm max (30.34”) Front depth 31.0 mm max (1.22”) The rear depth is measured from the rear surface of rack mount bracket to the rearmost feature of the library.
  • Page 105: Power Requirements

    Humidity Operating Range 20%Rh to 80%Rh Gradient 10%Rh/hour Non-Operating Range 10%Rh to 90%Rh Gradient 20%Rh /hour Table 24. Altitude Range Altitude Operating Range -500 to 10000 ft Non-Operating Range -500 to 40000 ft StorageLibrary T40+ Series Installation and User Guide...
  • Page 107: Safety And Regulatory Information

    Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. EN61000-3-2: 2000 EN61000-3-3: 1995 +A1:2001 EN55024:1998 +A1: 2001 +A2:2003 EN61000-6-2: 2001 StorageLibrary T40+ Series Installation and User Guide...
  • Page 108: Conformity Declarations

    FCC: 47 CFR Part 15 Subpart B, Class A Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 109: Approved Drive Types

    IBM LTO-4 full-height Fibre Channel Yes* Yes* Read only IBM LTO-4 half-height SCSI IBM LTO-4 half-height SAS IBM LTO-3 full-height SCSI Yes* Read only IBM LTO-3 fulll-height Fibre Channel * LTO3 and LTO4 drives support WORM cartridges. StorageLibrary T40+ Series Installation and User Guide...

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