Avery Dennison Monarch 9860 Quick Reference page 12

T r o u b l e s h o o t i n g
This section provides solutions to minor printing problems.
Problem
Error message appears during
startup
Does not print.
Does not feed.
Partially printed data.
Printing shadows or smears.
Light Printing.
Heavy Printing.
Voids in printing.
Serial bar codes do not scan.
Backing paper is wrapped
around platen or peel roller.
Blank labels print or 750 series
errors.
10
Action
Turn off the printer, wait fifteen seconds and
then turn on the printer. Call Technical
Support if the error message reappears.
Check supply.
Check ribbon.
Send a corrected format and batch packet.
Set wide/narrow knobs correctly.
Clean the printhead.
Send a corrected format packet.
Clean the printhead.
Change supply.
Check ribbon.
Change supply.
Adjust the print contrast.
Check wide/narrow knobs.
Check ribbon.
Clean the printhead.
Change supply. Adjust the print contrast.
Check wide/narrow knobs.
Check ribbon.
Clean the printhead.
Change supply type.
Check ribbon.
Leave printhead unlatched when not in use.
Use a print speed of 2.5 IPS.
Adjust the print contrast.
Carefully remove the backing paper. Make
sure the backing paper tears at the saw-
toothed tear edge when using backfeed and
peel mode.
Clean supply sensors.