Avery Dennison freshmarx 9415 Operating Instructions Manual
Avery Dennison freshmarx 9415 Operating Instructions Manual

Avery Dennison freshmarx 9415 Operating Instructions Manual

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Summary of Contents for Avery Dennison freshmarx 9415

  • Page 2 Although Avery Dennison has made every effort to provide complete and accurate information in this manual, Avery Dennison shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.
  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S GETTING STARTED ............1-1 Using This Manual ............1-1 Audience ..............1-1 Unpacking the Printer ........... 1-2 Installing the Printer............. 1-3 Connecting the Printer’s Power Supply ......1-4 Loading Labels ............
  • Page 4 LABEL FORMATS ............A-1 Format 1 ..............A-1 Format 2 ..............A-2 Format 3 ..............A-3 Format 4 ..............A-4 Format 5 ..............A-5 Format 6 ..............A-6 SPECIFICATIONS ............B-1 Printer Specifications ..........B-1 Supply Specifications ..........B-1 ii Operator’s Handbook...
  • Page 5: Getting Started

    G E T T I N G S T A R T E D Use the FreshMarx® 9415™ Labeling System for product freshness and to label inventory. This system is available as a single or dual printer. Information in this document supercedes information in previous versions.
  • Page 6: Unpacking The Printer

    U n p a c k i n g t h e P r i n t e r After you unpack the printer, you should have the following:  9415 printer  power supply and cord  4 wall anchors ...
  • Page 7: Installing The Printer

    I n s t a l l i n g t h e P r i n t e r To install the printer on the wall: Select a suitable location for the printer on a wall. Tape the wall mount template to the wall in the selected location.
  • Page 8: Connecting The Printer's Power Supply

    C o n n e c t i n g t h e P r i n t e r ’ s P o w e r S u p p l y To connect the power supply to the printer: Turn off the printer.
  • Page 9: Loading Labels

    L o a d i n g L a b e l s Dual printer: Printer 1 is located on the left and Printer 2 is located on the right. Printer 1 is the default printer for all categories and formats. Single printer: Printer 1 (located on the left) is the only available printer.
  • Page 10 Make sure the supply clip is in the correct position to touch the edge of the supply. This clip guides the labels through the supply slot so they do not shift while printing. Supply Holder Guide Printer 2 Printer 1 Supply clip Supply slot Dual printer show n...
  • Page 11: Printing Labels

    P R I N T I N G L A B E L S This chapter describes how to  use the application  calibrate the touch screen  print freshness labels  print Use First labels. Note: You may have a custom application that differs slightly from the examples in this manual.
  • Page 12: About The Printer

    A b o u t t h e P r i n t e r There are five control buttons located on the right side of the touch screen. Button Action Stops/cancels the current print job. Advances supply for the selected printer. Selects which printer feeds the supply.
  • Page 13: Calibrating The Touch Screen

    C a l i b r a t i n g t h e T o u c h S c r e e n Calibrate the touch screen so the buttons respond correctly when pressed. Do this the first time you turn the printer on after receiving it and whenever the screen does not correctly respond to your touch.
  • Page 14: Printing Freshness Labels

    P r i n t i n g F r e s h n e s s L a b e l s Use the application to label any product for freshness. All products are listed under their corresponding category. Select a new category by touching one of the color-coded home keys on the right side of the screen.
  • Page 15 Press any product button. The expiration date and time appear in the upper- right corner. If they are not correct, notify your Manager. Refer to the System Administrator’s Guide for more information. Use the numeric buttons to enter the quantity of labels to print.
  • Page 16: Reprinting A Label

    R e p r i n t i n g a L a b e l You may need to reprint a freshness label if a label is torn or missing from a product. Note: Depending on your application, you may have this option, which is enabled by your Manager.
  • Page 17 Enter the original Use By information: Use the left and right arrow keys to set the month, day, year, hour and minute fields. The day of the week is automatically set based on the date. Select the button for PM if necessary. Note: Depending on your application, your screen may appear without the hour and minute...
  • Page 18: Printing Use First Labels

    P r i n t i n g U s e F i r s t L a b e l s Apply a “Use First” label to any product on the shelf that needs to be used first. A Use First label can print on any label format.
  • Page 19: Care & Maintenance

    C A R E & M A I N T E N A N C E This chapter tells you how to  clear label jams  clean the printhead  clean the printer. Care & Maintenance 3-1...
  • Page 20: Clearing Label Jams

    C l e a r i n g L a b e l J a m s To clear a jam: Lower the supply door. Remove any previously loaded labels. Slide the roll of labels off the supply holder. Remove the jammed labels. Caution: Do not use sharp or pointed objects to remove labels.
  • Page 21: Cleaning The Printhead

    C l e a n i n g t h e P r i n t h e a d Clean the printhead after every five rolls of labels or when you see voids in the print. Voids Correct Print To clean the printhead, use a Thermal Printer Cleaning Card (order number 116527 –...
  • Page 22: Cleaning The Touch Screen Display

    Press until the cleaning card is completely through the supply slot. Repeat as needed. Let the printhead dry briefly. Replace the supply clip to the previous position, if necessary. Reload the labels. See “Loading Labels” in Chapter 1 for more information. C l e a n i n g t h e T o u c h S c r e e n D i s p l a y Use a non-ammonia glass cleaner and a soft cloth to clean the touch screen display.
  • Page 23: Troubleshooting

    T R O U B L E S H O O T I N G This chapter lists some common problems and their solutions. Problem Action Screen is off when Check the power connections the printer is turned from the power supply to the printer and the wall outlet.
  • Page 24 Problem Action Label exits partially out A label may be caught in the of the printer or skips a printer. See “Clearing Label label. Jams” in Chapter 3 for more information. Make sure the labels are loaded correctly and that they are the FreshMarx labels recommended for this application.
  • Page 25: Technical Support

    Problem Action Paper Out error Load labels. See “Loading appears. Labels” in Chapter 1 for more information. Printhead Over Turn off the printer and allow it Temperature error to cool down before you appears. resume printing. Motor Over Turn off the printer and allow it Temperature error to cool down before you appears.
  • Page 26: Printing A Diagnostics Label

    Press Print Diag Label. A diagnostics label prints. Control # QL009-1 Software # 127459 Software Ver 2.0 Fi rmware Ver 2.5 IP Addr 192.0.0.192 Subnet 255.255.0.0 Gateway 192.0.0.192 Avery Dennison Model 9415 Sample Diag Label Press Return until you see the product menu. 4-4 Operator’s Handbook...
  • Page 27: Label Formats

    L A B E L F O R M A T S This appendix shows a sample of each label format. Note: If an asterisk (*) prints after the date or time, the label was reprinted using the original expiration date or time. Depending on your application, this option may not be available.
  • Page 28: Format 3

    F o r m a t 2 Prints 2.2” wide x 1.1” long labels. Enter the following information for each field: Field Description Description 1 Prints up to 35 characters. Description 2 Prints up to 35 characters. EMPL Employee ID must be 2-10 characters. Must Use By Numbers only.
  • Page 29: Format 4

    F o r m a t 3 Prints 2.2” wide x 1.5” long labels. Enter the following information for each field: Field Description Description 1 Prints up to 25 characters. Description 2 Prints up to 25 characters. EMPL Employee ID must be 2-10 characters. Expire Numbers only.
  • Page 30: Format 5

    F o r m a t 4 Prints 2.2” wide x 2.0” long labels. Note: A box prints around the color-coded block that corresponds to the day-of-week expiration date. Color-Coded Block Enter the following information for each field: Field Description Description 1 Prints up to 15 characters.
  • Page 31: Format 6

    F o r m a t 5 Prints 2.2” wide by 3.0” long labels. Enter the following information for each field: Field Description Prints up to 16 characters. Description Shelf Life Prints up to 13 characters. EMPL Employee ID must be 2-10 characters. Use By Numbers only.
  • Page 32 F o r m a t 6 Prints 2.2” wide x 4.0” long labels. Enter the following information for each field: Field Description Store Name Prints up to 17 characters. Description 1 Prints up to 23 characters. Prints up to 23 characters. Description 2 Description 3 Prints up to 23 characters.
  • Page 33: Specifications

    S P E C I F I C A T I O N S P r i n t e r S p e c i f i c a t i o n s Height: 7.75” (197 mm) Width: 17.75"...
  • Page 34 B-2 Operator’s Handbook...

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