Avery Dennison FRESHMARX 9415 Operator's Handbook Manual
Avery Dennison FRESHMARX 9415 Operator's Handbook Manual

Avery Dennison FRESHMARX 9415 Operator's Handbook Manual

Labeling system
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Summary of Contents for Avery Dennison FRESHMARX 9415

  • Page 3 Although Avery Dennison has made every effort to provide complete and accurate information in this manual, Avery Dennison shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.
  • Page 5: Table Of Contents

    T A B L E O F C O N T E N T S GETTING STARTED ............1-1 Using This Manual ............1-1 Audience ..............1-1 Unpacking the Printer ............ 1-2 Installing the Printer ............1-3 Connecting the Printer’s Power Supply ......1-4 Loading Labels .............
  • Page 6 ii Operator’s Handbook...
  • Page 7: Getting Started

    G E T T I N G S T A R T E D Use the FreshMarx® 9415™ Labeling System for product freshness and to label inventory. This system is available as a single or dual printer. Information in this document supercedes information in previous versions.
  • Page 8: Unpacking The Printer

    U n p a c k i n g t h e P r i n t e r After you unpack the printer, you should have the following:  9415 printer  power supply and cord  4 wall anchors ...
  • Page 9: Installing The Printer

    I n s t a l l i n g t h e P r i n t e r To install the printer on the wall: 1. Select a suitable location for the printer on a wall. 2. Tape the wall mount template to the wall in the selected location.
  • Page 10: Connecting The Printer's Power Supply

    C o n n e c t i n g t h e P r i n t e r ’ s P o w e r S u p p l y To connect the power supply to the printer: Turn off the printer.
  • Page 11: Loading Labels

    L o a d i n g L a b e l s Dual printer: Printer 1 is located on the left and Printer 2 is located on the right. Printer 1 is the default printer for all categories and formats. Single printer: Printer 1 (located on the left) is the only available printer.
  • Page 12 Make sure the supply clip is in the correct position to touch the edge of the supply. This clip guides the labels through the supply slot so they do not shift while printing. Supply Holder Guide Printer 2 Printer 1 Supply clip Supply slot Dual printer show n...
  • Page 13: Printing Labels

    P R I N T I N G L A B E L S This chapter describes how to  use the application  calibrate the touch screen  print freshness labels  print Use First labels. Note: You may have a custom application that differs slightly from the examples in this manual.
  • Page 14: About The Printer

    A b o u t t h e P r i n t e r The printer has a touch screen, five control buttons, and, depending on your model, one or two printers. Printer 2 Printer 1 (dual printer onl y) The five control buttons are located on the right side of the touch screen.
  • Page 15: Calibrating The Touch Screen

    C a l i b r a t i n g t h e T o u c h S c r e e n Calibrate the touch screen so the buttons respond correctly when pressed. Do this the first time you turn the printer on after receiving it and whenever the screen does not correctly respond to your touch.
  • Page 16: Printing Freshness Labels

    P r i n t i n g F r e s h n e s s L a b e l s Use the application to label any product for freshness. All products are listed under their corresponding category. Select a new category by touching one of the color-coded home keys on the right side of the screen.
  • Page 17 4. The expiration date and time appear in the upper- right corner. If they are not correct, notify your Manager. Refer to the System Administrator’s Guide for more information. 5. Use the numeric buttons to enter the quantity of labels to print. Press Back to backspace one character.
  • Page 18: Reprinting A Label

    R e p r i n t i n g a L a b e l You may need to reprint a freshness label if a label is torn or missing from a product. Note: Depending on your application, you may have this option, which is enabled by your Manager.
  • Page 19 Note: If this option is not enabled, the Use By information does not appear as a button. 3. Enter the original Use By information: Use the left and right arrow keys to set the month, day, year, hour and minute fields. The day of the week is automatically set based on the date.
  • Page 20: Printing Use First Labels

    P r i n t i n g U s e F i r s t L a b e l s Apply a “Use First” label to any product on the shelf that needs to be used first. A Use First label can print on any label format.
  • Page 21: Care & Maintenance

    C A R E & M A I N T E N A N C E This chapter tells you how to  clear label jams  clean the platen roller and printhead  clean the printer. Care & Maintenance 3-1...
  • Page 22: Clearing Label Jams

    C l e a r i n g L a b e l J a m s To clear a jam: 1. Lower the supply door. 2. Remove any previously loaded labels. 3. Slide the roll of labels off the supply holder. 4.
  • Page 23: Cleaning The Platen Roller And Printhead

    C l e a n i n g t h e P l a t e n R o l l e r a n d P r i n t h e a d Clean the platen roller and printhead after every five rolls of labels or when you see voids in the print.
  • Page 24 Clean the platen roller and printhead using a cotton swab moistened with isopropyl alcohol. Allow time for the parts to dry. Replace the platen roller. Snap the cover into place. Reload the labels. See “Loading Labels” in Chapter 1 for more information. 3-4 Operator’s Handbook...
  • Page 25: Cleaning The Touch Screen Display

    C l e a n i n g t h e T o u c h S c r e e n D i s p l a y Use a non-ammonia glass cleaner and a soft cloth to clean the touch screen display. If a stronger cleaner is needed, use a mixture of 50% isopropyl alcohol and water.
  • Page 26 3-6 Operator’s Handbook...
  • Page 27: Troubleshooting

    T R O U B L E S H O O T I N G This chapter lists some common problems and their solutions. Problem Action Screen is off when Check the power connections the printer is turned from the power supply to the printer and the wall outlet.
  • Page 28 Problem Action Label exits partially out A label may be caught in the of the printer or skips a printer. See “Clearing Label label. Jams” in Chapter 3 for more information. Make sure the labels are loaded correctly, the supply clip is in the correct location, and that they are the FreshMarx labels...
  • Page 29: Technical Support

    Problem Action Paper Out error Load labels. See “Loading appears. Labels” in Chapter 1 for more information. Printhead Over Turn off the printer and allow it Temperature error to cool down before you appears. resume printing. Motor Over Turn off the printer and allow it Temperature error to cool down before you appears.
  • Page 30: Printing A Diagnostics Label

    P r i n t i n g a D i a g n o s t i c s L a b e l The diagnostics label shows the printer’s software and firmware versions and Ethernet information. 1. Press 2.
  • Page 31: Label Formats

    L A B E L F O R M A T S This appendix shows a sample of each label format. Note: If an asterisk (*) prints after the date or time, the label was reprinted using the original expiration date or time. Depending on your application, this option may not be available.
  • Page 32: Format 3

    F o r m a t 2 Prints 2.2” wide x 1.1” long labels. Enter the following information for each field: Field Description Description 1 Prints up to 35 characters. Description 2 Prints up to 35 characters. EMPL Employee ID must be 2-10 characters. Numbers only.
  • Page 33: Format 4

    F o r m a t 3 Prints 2.2” wide x 1.5” long labels. Enter the following information for each field: Field Description Description 1 Prints up to 25 characters. Description 2 Prints up to 25 characters. EMPL Employee ID must be 2-10 characters. Expire Numbers only.
  • Page 34: Format 5

    F o r m a t 4 Prints 2.2” wide x 2.0” long labels. Note: A box prints around the color-coded block that corresponds to the day-of-week expiration date. Check the box next to “display box with lines” to print lines through the remaining color-coded blocks.
  • Page 35: Format 6

    F o r m a t 5 Prints 2.2” wide by 3.0” long labels. Enter the following information for each field: Field Description Prints up to 16 characters. Description Shelf Life Prints up to 13 characters. EMPL Employee ID must be 2-10 characters. Use By Numbers only.
  • Page 36: Format 7

    F o r m a t 6 Prints 2.2” wide x 4.0” long labels. Enter the following information for each field: Field Description Store Name Prints up to 17 characters. Description 1 Prints up to 23 characters. Description 2 Prints up to 23 characters. Description 3 Prints up to 23 characters.
  • Page 37: Format 8

    F o r m a t 7 Prints 2.2” wide x 3.0” long labels. Enter the following information for each field: Field Description Serving Size Prints up to 25 characters. Servings Per Prints up to 10 characters. Container Calories Prints up to 6 characters: numbers 0-9 and period only.
  • Page 38 Field Description Sodium Prints up to 6 characters: numbers 0-9 (mg & %) and period only. Prints up to 6 characters: numbers 0-9 Total Carbs (g & %) and period only. Dietary Fiber Prints up to 6 characters: numbers 0-9 (g &...
  • Page 39 F o r m a t 8 Prints 1.2” wide x 1.1” long labels. ITEM DESCRIPTION 1 ITEM DESCRIPTION 2 ITEM DESCRIPTION 3 MM/DD/YY PREP HH:MM:PM MUST USE BY: MM/DD/YY HH:MM:PM D a y - o f - w e e k ( E n g l i s h ) D a y - o f - w e e k ( S p a n i s h ) Note: A box prints around the color-coded block that...
  • Page 40 A-10 Operator’s Handbook...
  • Page 41: Specifications

    S P E C I F I C A T I O N S P r i n t e r S p e c i f i c a t i o n s Height: 7.75” (197 mm) Width: 17.75"...
  • Page 42 B-2 Operator’s Handbook...

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