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a)
Move the Outside Antenna away from
the cell tower until lights no longer
flash. Contact Wilson Electronics
Technical Support Team for
assistance.
Fixing Blinking Red Light Issues
If one or more of the lights on Signal
Booster are blinking red, this means that
the Signal Booster has shutoff.
a)
Increase the distance between
the cellular device and the Inside
Antenna.
0
Increase the distance
~---------------~
Lights Off
If one or more of the lights on Signal
Booster are off verify power to your surge
protected power strip. If power and lights
are still off this means that the gain has
been turned all the way down and the
band is in Power Save Mode. Increase
the gain until the light turns on. If there are
bands that are not being used in the local
coverage area, we recommend turning
these frequencies off. This will reduce
enegy consumption.
NOTE: The Signal Booster can be reset by
disconnecting and reconnecting the power
supply.
For additional descriptions on
troubleshooting, see the install video at
wilsonelectronics.com/DBProvideo.
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached
from 7:00am to 6:00pm MST, by calling
(866-294-1660), or by email, at tech@
wilsonelectronics.com
How does weather affect the
performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or
other precipitation) creates an effective
filter to cellular signal. In times of
heavy precipitation, you may see less
performance.
What's the difference between the 800
MHz and the 1900 MHz bands? How do
I know which MHz band my cell phone
uses?
The DBPro works with all major North
American cellular providers on the 800
& 1900 MHz frequencies. Traditionally,
800/1900MHz are associated with
voice and 3G data; while 700MHz
and 1700/21 OOM Hz are associated
with 4G data. For more detail, refer to
wirelessadvisor.com.
Inside Antenna Expansion Kit
Kit 309900-50N
• 2 - Wall Panel antennas
• 1 - 50 ohm 3-Way Splitter
Kit 309905-50N
• 3 - Wall Panel Antennas
• 3 - 2-Way 50 Ohm Splitters
Kit 309902-75F
• 2 - Wall Panel Antennas
• 1 - 3-Way 750hm Splitter
Kit 309903-75F
• 3 - Wall Panel Antennas
• 3 - 2-Way 750hm Splitters
Kit 309904-75F
• 1 - Wall Panel Antenna
• 1 - 2-Way 75 Ohm Splitter
Inside Antenna Kits
Kit 301121-40010
• 50 Ohm Dome Antenna
•10' LMR400
Kit 311135-40060
• 50 Ohm Wall Panel Antenna
• 60' LMR400
8
Need help?
~
www.Wi/sonE/ectronics.com
~
0
Tech Support 866-294-1660
Mon.- Fri. Hours:
7 am
to 6 pm MST
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