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2.
Select a location to install the Signal
Booster that is away from excessive
heat, direct sunlight, moisture and
that has proper ventilation. Do not
place the Signal Booster in an
air-tight enclosure.
3.
Run the Outside Antenna cable to
the Signal Booster and attach it
to the connector labeled "Outside
Antenna."
4.
An external adapter may be needed
to connect the cellular device to
the Signal Booster. The external
adapter plugs into the included
antenna extension cable and directly
into a socket on the cellular device.
Run the extension cable from the
external adapter and attach it to the
connector labeled "cell phone or
data card" on the Signal Booster.
Note: Be careful when plugging
the connector in so as not to bend
the center pins on the connectors.
Ensure all cables have a tight
connection.
5.
Before powering up the Signal
Booster verify that connections
are tight. An AC surge protector is
recommended for all installations
(not included).
Troubleshooting &
Understanding the Light
The Signal Boost includes a indicator light on
the side of the Drive 4G-S. The indicator light will
either be green or red.
Green indicates that the booster is
powered and operating at maximum gain.
Solid Red indicates that the booster has
shut off on the associated frequencies to
prevent oscillation (feedback).
Green/red Blinking indicates that the
booster is operating at a reduced gain to
prevent oscillation (feedback).
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Need help?
www.WilsonElectronics.com
Fixing Red Light Issues
If one or more lights on the Signal Boost are red:
1.
Make sure all connections are tight.
2.
Increase the distance between the outside
antenna and the Drive 4G-S, by moving
them horizontally and/or vertically farther
apart until the light change to green.
Remember to keep the antenna at least 6
inches from any window or sunroof.
3.
Follow the same steps for a green/red
blinking light until the light goes solid
green.
4.
If more separation is not possible and the
coverage of the booster is too small with a
green/red blinking light indicating reduced
gain, contact the weBoost Customer
Support Team for assistance:
866-294-1660.
Lights Off
1.
Check connections on the power supply
to see that it is firmly plugged into both the
Drive 4G-S and the power source.
2.
If using a DC power supply in your vehicle,
ensure the power supply is properly
inserted. Then check the 12 volt power
from the car socket and the fuse. Replace
the fuse if necessary.
3.
If using a power strip in a building, ensure
the power strip is plugged in and turned on
and that power is coming from the outlet.
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Installation Diagram
(Figure 1)
Cellular Modem
Signal 4G
Signal Booster
Power Supply
Power Strip Surge Protector
Additional FAQ:
What hours can I contact tech support?
Technical Support can be reached from 7:00am to 6:00pm MST, by calling (866-294-1660), or
by email, at tech@wilsonelectronics.com.
How does weather affect the performance of my Outside Antenna?
Water vapor (e.g. rain, fog, snow or other precipitation) creates an effective filter to cellular
signal. In times of heavy precipitation, you may see less performance.
What's the difference between the 800 MHz and the 1900 MHz bands? How do I know
which MHz band my cell phone uses?
The Signal 4G booster works with all major North American cellular providers. Traditionally,
800/1900MHz are associated with voice and 3G data; while 700MHz and 1700/2100MHz are
associated with 4G data.
Carrier Frequency Use
We recommend visiting www.wirelessadvisor.com (United States) or http://bit.ly/1mQf2Gl (Canada) for
information regarding the frequency band used by your cell service provider in a specific geographical
location.
Need help?
www.WilsonElectronics.com
Mini-Mag Antenna
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
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