Thermal Camera Troubleshooting - Raymarine e7 Installation Instructions Manual

6.6 Thermal camera troubleshooting

Problems with the thermal camera and their possible causes and solutions are described here.
Problem
Video not displayed.
Cannot control thermal camera from
Raymarine display or keyboard.
96
Possible causes
Camera is in Standby mode.
Problem with the thermal camera video
connections.
Problem with power supply to the camera
or JCU (if used as the primary controller)
Thermal camera application is not running.
Possible solutions
The camera will not display video if it is in Standby mode. Use the camera
controls (either the thermal camera application or JCU) to "wake" the
camera from standby.
• Check thermal camera video cables are sound and properly connected.
• Ensure that the video is connected into video input 1 at the multifunction
display or GVM.
• Ensure that the correct video input is selected at the display.
• Check the power connections to the camera and JCU / PoE injector (if
used).
• Ensure that the power switch / breaker is on.
• Check the fuse / breaker state.
Ensure the thermal camera application is running on the multifunction
display (as oppose to the video application which does not have camera
controls).
e7 / e7D — Installation instructions