Raymarine Customer Support - Raymarine e7 Installation Instructions Manual

7.1 Raymarine customer support

Raymarine provides a comprehensive customer support service.
You can contact customer support through the Raymarine website,
telephone and email. If you are unable to resolve a problem, please
use any of these facilities to obtain additional help.
Web support
Please visit the customer support area of our website at:
www.raymarine.com
This contains Frequently Asked Questions, servicing information,
e-mail access to the Raymarine Technical Support Department and
details of worldwide Raymarine agents.
Telephone and email support
In the USA:
• Tel: +1 603 881 5200 extension 2444
• Email: Raymarine@custhelp.com
In the UK, Europe, the Middle East, or Far East:
• Tel: +44 (0)23 9271 4713
• Email: ukproduct.support@raymarine.com
Product information
If you need to request service, please have the following information
to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
You can obtain this product information using the menus within your
product.
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Viewing product information
With the homescreen displayed:
1. Select Set-up.
2. Select Maintenance.
3. Select Diagnostics.
4. Select Select Device.
5. Select the relevant product from the list.
6. Select Show All Data.
e7 / e7D — Installation instructions