Alcatel OmniPCX Enterprise 4018 User Manual page 10

2
Switching between calls (Broker call)
2.4
During a conversation, a second call is on hold.
To accept the second call:
your first call is placed on hold
light flashes
Transferring a call
2.5
To transfer your call to another number:
Helen
during a no. of the 2nd
conversation terminal
If the number receiving the transfer answers:
Call back
Transfer between two outside calls is not generally possible (depends on country
concerned and system configuration).
Three-way conference with internal and/or external correspondents
(conference)
2.6
During a conversation, a second call is on hold
Helen
Conference
during a
conversation
During a conversation
the first call is on hold
cancel conference and return to first correspondent
End conference
After the conference, to leave your two correspondents talking together:
hang up
Placing a call on hold (hold)
2.7
Exclusive hold:
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
Helen
during a press the key for
conversation the line that is lit up
(call in progress)
Recover the call on hold:
key for the line
whose light is
flashing
10
your call is placed on hold
Reply Helen
during a
conversation