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Alcatel OmniPCX Office 4018/4019 User Manual

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Alcatel OmniPCX Office
Alcatel 4018/4019



  Summary of Contents for Alcatel OmniPCX Office 4018/4019

  • Page 1 Alcatel OmniPCX Office Alcatel 4018/4019...
  • Page 3: User Manual

    User manual Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Line key. Hang up. Specific key on numeric keypad.
  • Page 5: Table Of Contents

    Contents Getting to know your telephone ....... . p. 6 Keeping in touch .
  • Page 6: Getting To Know Your Telephone

    Back/Exit key: to return to previous menu (short press) or return to first screen (long press). You can also use this key to correct a character you entered. END key: to terminate a call. Handsfree/Speaker Key: to make or answer a call without lifting the receiver (Alcatel 4018). • Lit in handsfree mode or headset mode (short press).
  • Page 7: Using Your Telephone

    Using your telephone Making a call Using the telephone in 'handsfree' mode (Alcatel 4018 only) Terminal idle: you are in handsfree mode dial the lift the number handsfree number number for receiver required (Alcatel 4018 required press and your call...
  • Page 8: Calling Your Correspondent By Name (Company Directory)

    Call back on the last 10 number dialled: Screening calls using the voice mailbox (Alcatel 4018 only) This service lets you screen incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him.
  • Page 9: Answering An Internal Call In Intercom Mode

    Using your telephone Answering an internal call in intercom mode (Alcatel 4018 only) Mute, so that your correspondent cannot hear you 1.10 1.12 You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected You can hear your correspondent but he/she cannot hear you: directly in handsfree mode.
  • Page 10: During A Call

    During a call Making a second call during a conversation Answering a second call during a conversation A second correspondent is trying to call you: conv. The first call is placed on hold conv. call you are in number of auto call back conversation with second party...
  • Page 11: Transferring A Call

    During a call Hang up on all correspondant: Transferring a call To transfer your call to another number: After the conference, to leave your two correspondents talking together: conv. The first call is placed on hold you are in no. of the 2nd conversation with terminal cancel the conference...
  • Page 12: Intrusion Into An Internal Conversation

    During a call To recover the parked call: Store a number PickUp Unparkcall During a call, to save the number onto a call key: number of telephone from which call was conv. »Directory parked you are in select the key to If the parked call is not recovered within a preset time (default value 1 min 30), it is conversation with programme (0 to 9)
  • Page 13: Sharing

    Sharing Receiving supervised call ringing Individual pick-up To receive the special ringing for calls to another number: You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. If the telephone ringing is in your own pick-up group: “Supervised call press the same key to...
  • Page 14: Answering Briefly In Place Of The Attendant

    Sharing Answering briefly in place of the attendant Calling an internal correspondent on his/her pager Outside calls to the attendant will ring on your telephone and you can answer the call: The number called does not answer and you know that the person called has a pager: your telephone will ring at the alert same time as the switchboard...
  • Page 15: Sending A Written Message To An Internal Correspondent

    Sharing The 27 standard messages are shown below: Call me back 15 Meeting on ___ (*) Sending a written message to an internal correspondent 3.10 Call me back tomorrow 16 Meeting on ___ at _:_ (*) Call me back at _:_ (*) 17 Out for a while Call back _____ (*) 18 Absent for the rest of the day...
  • Page 16: Sending A Recorded Message To A Number/A Distribution List

    Sharing *To record a comment: Broadcasting a message on the loudspeakers of a station group 3.13 Record recording A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: start recording the comment recording speak, you have 20 seconds Listen number of end recording...
  • Page 17: Keeping In Touch

    Keeping in touch Selecting calls to be forwarded Forwarding your calls to your voice message service When a forwarding is applied, you can select the types of call to be forwarded: outside, internal, all. Forward Immediate»VM forwarding is acknowledged type of call forwarded is Forward Ext/Int displayed...
  • Page 18: Personal Assistant: Reaching You With One Number Only

    Keeping in touch Personal assistant: reaching you with one number only Forwarding your calls from the receiving terminal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” feature. Settings Assistant Menu Forward Followme» select type of forwarding select the 'Forward' your extension...
  • Page 19: Cancelling All Forwardings

    Keeping in touch Cancelling all forwardings Leaving a recorded message for internal callers 4.11 4.14 You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. Forward Cancelforw» Forward Text press the 'call select the 'Forward' forward' feature feature...
  • Page 20: Consulting Written Messages

    Keeping in touch The 27 standard messages are shown below: During consultation of a message, pressing the 'i' key provides access to the following features ( Call me back 15 Meeting on ___ (*) Call me back tomorrow 16 Meeting on ___ at _:_ (*) Erase message.
  • Page 21: Managing Your Charges

    Managing your charges At the end of the call, you are called back and you can: Charging your calls directly to business accounts 1. Read information concerning call (cost, duration, number of units...). name of internal user and cost of You can charge the cost of your outside calls to business account numbers.
  • Page 22: Programming Your Telephone

    Programming your telephone Initializing your voice mailbox Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone. Enter your personal code, then record Light flashes your name following the voice guide instructions Settings My options...
  • Page 23: Adjusting Screen Brightness

    Programming your telephone Activate/disable meeting mode (progressive ringing): Selecting language Progressive to activate to deactivate apply your choice Settings My options Activate/deactivate discreet ring mode: Beeps Language to activate to deactivate apply your choice select the language apply your choice of your choice Adjust ringer volume while a call arrives: Make a call using the personal phone book...
  • Page 24: Programming Speed Dialing (Direct Calls) Keys

    Programming your telephone To cancel your temporary reminder call request: Programming speed dialing (direct calls) keys Appointment move to the end of enter the reminder the line time To cancel your permanent reminder call request: one direct call key to enter the number programme Appointment...
  • Page 25: Lock / Unlock Your Telephone

    Programming your telephone Lock / unlock your telephone 6.12 your telephone is Lock locked/unlocked enter your personal code Activating/deactivating 'forced headset' mode 6.13 'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver;. Settings My phone ForcedHead...
  • Page 26: Compliance

    Compliance Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel Independently of the legal warranty that covers this appliance, it is 4018 or 4019 product to be compliant with the essential requirements of guaranteed for 1 year, parts and labour, counting from the date indicated Directive 1999/5/CE of the European Parliament and Council.

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