User manual Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Line key. Hang up. Specific key on numeric keypad.
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Contents Getting to know your telephone ....... . p.6 Programming your telephone ........p.21 Using your telephone .
Hang-up key: to terminate a call. Back/Exit key: to return to previous menu (short press) or return to first screen (long press). Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver (Alcatel 4018). • Lit in hands-free mode or headset mode (short press).
Using your telephone Making a call Using the telephone in 'Hands free' mode (Alcatel 4018 only) Terminal idle: you are in hands free mode dial directly lift the number hands free number the number receiver required (Alcatel 4018 required press and...
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(0 to 9) Answering an internal call in intercom mode (Alcatel 4018 only) Redialling You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. The screen shows the caller’s identity.
During a conversation Making a second call during a conversation Answering a second call during a conversation A second correspondent is trying to call you: Helen Send DTMF Helen Smith John during a number of conversation second during a name or no. of the caller light flashes correspondent conversation...
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During a conversation cancel conference and return to first correspondent Switching between calls (Broker call) End conference During a conversation, a second call is on hold. To accept the second call: After the conference, to leave your two correspondents talking together: your first call is placed on hold light flashes hang up...
During a conversation Protection against intrusion: Intrusion protection Placing an outside call on hold (parking) Settings Services Consultation Park/retrieve call You can place an outside call on hold and recover the call on another telephone: Helen Park the call Additional Intrusion Intrusion services...
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During a conversation Mute, so that your correspondent cannot hear you 2.11 You can hear your correspondent but he/she cannot hear you: Helen The key lights up during a disable microphone conversation The key is no longer lit resume the conversation Adjust audio volume 2.12...
Sharing Answering the general bell Call pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Night service call pick up If the telephone ringing is in your own pick-up group: When the operator is absent, outside calls to the operator are indicated by a general bell.
Sharing Hunting groups Calling an internal correspondent on his/her pager Hunting group call: The number called does not answer and you know that the person called has a pager: Certain numbers can form a hunting group and can be called by dialling the group number. your correspondent does not reply 'page' programmed...
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Sharing Calling a correspondent on his/her loudspeaker Send a voice message copy Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone: new voice display number of new and old message messages your correspondent does LS announce not reply personal code...
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Sharing Sending a recorded message to a number / a distribution list 3.10 Voice mail Send personal code recording end of recording enter the destination voicemail number Mnemonic Send spell the addressee's name options send message During the recording, you can: play back the message from the start.
Keep in touch While listening to messages, you can: Diverting calls to another number (immediate diversion) Rewind play back the message from the start, The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.). listen to the end of the message, Backward Immediate...
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Keep in touch Forwarding your calls from the receiving terminal (“Follow me”) Do not disturb Remote forward Do not disturb on/off You wish to receive your calls in your present location: You can make your terminal temporarily unavailable for all calls. Use the “Follow me”...
Keep in touch Consulting written messages The light indicates that messages have been received. display number of new text message new messages display name of sender, with Read message date, time and ranking of message read the message After consulting the message, you can: delete the message, Delete call back sender of message,...
Managing your charges Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. Settings Services Consultation Additional Business account services code number of number required business account Finding out the cost of an outside call made for an internal user from your terminal Settings Services...
Programming your telephone Initializing your voice mailbox Modify the password for your phone set enter your personal code then record light flashes your name according to voice guide Settings My phone Password instructions Your personal code is used to access your voice mailbox and to lock your telephone. old code new code enter new...
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Programming your telephone Activate/deactivate discreet ring mode Configuring the telephone ringer Ring without 1 beep before beep ring Settings My phone Ringing 3 beep before ring Choose the tune apply your choice Adjust ringer volume while a call arrives External call External call your telephone rings adjusting the ringer volume...
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Programming your telephone Selecting language Services Modify press a key to program Settings My phone Erase Language Programming an appointment reminder 6.10 select the language apply your choice of your choice You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). Program a temporary reminder call.
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Programming your telephone Identify the terminal you are on 6.11 Who am I Lock / unlock your telephone 6.12 your telephone is Lock locked/unlocked enter your personal password...
Independently of the legal warranty that covers this appliance, it is Declaration of compliance EC: We, Alcatel Business Systems, hereby declare that we assume the guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice.