User manual Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Line key. Hang up. Specific key on numeric keypad.
Back/Exit key: to return to previous menu (short press) or return to first screen (long press). You can also use this key to correct a character you entered. Hang-up key: to terminate a call. Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver (Alcatel 4018). • Lit in hands-free mode or headset mode (short press).
(Alcatel 4018 the line that is lit Calling your correspondent by name (company directory) only) Using the telephone in 'Hands free' mode (Alcatel 4018 only) Terminal idle: long press first letters of your select the name from or press correspondent’s...
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Answering an internal call in intercom mode (Alcatel 4018 only) 1.10 You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. The screen shows the caller’s identity.
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Using your telephone To deactivate - Terminal idle: The corresponding LED goes out Sending DTMF signals 1.11 During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine. conv.
During a conversation Answer call displayed: Making a second call during a conversation the first call is on hold line key for which conv. the first call is on hold icon is flashing To return to your first caller and end the conversation in progress: during a number of call back the last...
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During a conversation Recover the call on hold: Three-way conference with internal and/or external correspondents (conference) conv. During a conversation, a second call is on hold: key for the line whose light is flashing conv. during a “Conference” programmed Placing an outside call on hold (parking) conversation Cancel the conference and remain with your second correspondent (your first call is placed on hold): You can place an outside call on hold and recover the call on another telephone:...
During a conversation Protection against intrusion: Adjust audio volume 2.10 During a call, to adjust the volume level of the loudspeaker or receiver: 'protection of a call' enter the number programmed key conv. Protection is cancelled when you hang up. during a adjust audio volume conversation...
Sharing Receiving supervised call ringing Call pick-up To receive the special ringing for calls to another number: You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. If the telephone ringing is in your own pick-up group: “Supervised call same key to cancel...
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Sharing Calls to the switchboard: paging in progress is displayed calls to the switchboard will ring on your telephone “Operator help” programmed key Your correspondent can answer from any telephone in the system. Hunting groups Hunting group call: Answering a call on your pager Certain numbers can form a hunting group and can be called by dialling the group number.
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Sharing Predefined message: 14 Meeting at _:_ (*) (*) Messages to be completed using numeric keypad Gotomessage Send a voice message copy 3.11 select the enter the no. of apply your message to be the message to choice sent be sent display number of new and Voice old messages...
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Sharing Sending a recorded message to a number / a distribution list 3.12 Voice Sendmessage personal code number to be other correspondents if necessary called Record recording start message recording recording Stop Listen end of recording; replay message Record re-record a message apply Broadcasting a message on the loudspeakers of a station group 3.13...
Keep in touch Selecting calls to be diverted Diverting your calls to your voice message service When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. Forward Immediate»VM diversion is acknowledged type of call diverted is Forward Ext/Int displayed...
Keep in touch Personal assistant: reaching you with one number only Forwarding your calls from the receiving terminal (“Follow me”) You wish to receive your calls in your present location: Use the “Follow me” function. Settings Assistant Menu Forward Followme select type of diversion select the 'Diversion' your extension...
Keep in touch Cancelling all diversions Leaving a recorded message for internal callers 4.11 4.14 You can leave a message on your terminal which will be displayed on the screen of the terminal calling you. Forward Cancelfwd. Forward Text press the 'call select the 'Diversion' forward' function function...
Keep in touch The 27 standard messages are shown below: During consultation of a message, pressing the 'i' key provides access to the following functions ( Call me back 15 Meeting on ___ (*) Call me back tomorrow 16 Meeting on ___ at _:_ (*) Erase message.
Managing your charges At the end of the call, you are called back and you can: Charging your calls directly to business accounts 1. Read information concerning call (cost, duration, number of units...). name of internal user and cost of You can charge the cost of your outside calls to business account numbers.
Programming your telephone Initializing your voice mailbox Modifying your personal code Your personal code is used to access your voice mailbox and to lock your telephone. enter your personal code then record light flashes your name according to voice guide instructions Settings My options...
Programming your telephone Activate/disable meeting mode (progressive ringing): Language Progressive Select the language apply your choice of your choice to activate to deactivate apply your choice Activate/deactivate discreet ring mode: Make a call using the personal phone book Beeps to activate to deactivate apply your choice press and...
Programming your telephone Programming an appointment reminder Identify the terminal you are on 6.10 You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). Program a temporary reminder call: Who am I Appointment press twice...
Programming your telephone Activating/deactivating 'forced headset' mode 6.13 'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver;. Settings My phone ForcedHead activating/deactivating 'forced headset' mode...
Declaration of compliance EC: We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4018 or 4019 product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer.
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