User manual Introduction How to use this guide Thank you for choosing a telephone from the 4018/4019 range manufactured by Alcatel. Your terminal has a new ergonomic layout for more effective communication. Lift the receiver. Line key. Hang up. Specific key on numeric keypad.
END key: to terminate a call. Back/Exit key: to return to previous menu (short press) or return to first screen (long press). Handsfree/Speaker Key: to make or answer a call without lifting the receiver (Alcatel 4018). • Lit in handsfree mode or headset mode (short press).
(alcatel 4018 the line that is lit only) Making a call using the personal phone book Using the telephone in 'Hands free' mode (Alcatel 4018 only) Terminal idle: press and press the select the contact to start the call...
Using your telephone Redial Answering an internal call in intercom mode (Alcatel 4018 only) You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected Redialling the last number dialled (redial) directly in hands free mode.
During a call answer call displayed Making a second call during a conversation the first call is placed on hold line key for which Helen Send DTMF icon is flashing To return to your first caller and end the conversation in progress you are in conversation number of with the destination...
During a call Transferring a call Placing a call on hold (HOLD) To transfer your call to another number: Private hold: During a call, you may place the call on hold and recover it later, on the same telephone Helen the first call is placed on hold Helen your call is placed on hold...
During a call Intrusion into an internal conversation Mute, so that your correspondent cannot hear you 2.11 Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call: You can hear your correspondent but he/she cannot hear you: Barge In Helen the key lights up...
Sharing Answering a night or a general bell Individual pick-up You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone. Night service call pickup If the telephone ringing is in your own pick-up group: When the attendant is absent, outside calls to the attendant are indicated by a general bell.
Sharing Temporary exit from your hunt group: Exit station hunt group Answering a call on your pager Settings Services Consultation Paging answer A call on your pager can be answered from any telephone within the system. your pager beeps Settings Services Additional Exit hunt group...
Sharing Predefined message Sending a recorded message to a number/a distribution list 3.10 Predf message select the message to be send sent message Voice mail Send Message to complete personal code To complete recording select the complete the send message to message message end recording...
Keeping in touch While listening to messages, you can: Diverting calls to another number (immediate diversion) Rewind play back the message from the start, The number can be your home, portable or car phone, voice message or an internal extension (attendant, etc.). listen to the end of the message, Backward Immediate...
Keeping in touch Forwarding your calls from the receiving terminal (“Follow me”) Do not disturb Remote forward Do not disturb On/Off You wish to receive your calls in your present location: You can make your terminal temporarily unavailable for all calls. Use the “Follow me”...
Keeping in touch Consulting written messages The light indicates that messages have been received. display shows new text message number of new messages display shows name of Read message sender, with date, time and ranking of message read the message After reviewting the message, you can: delete the message, Delete...
Managing your charges Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. Settings Services Consultation Additional Business account services code number of business number required account Finding out the cost of an outside call made for an internal user from your terminal Settings Services...
Programming your telephone Initializing your voice mailbox Modify the password for your phone set enter your personal code, then record light flashes your name following the voice guide Settings My phone Password instructions Customizing your voice greeting old code new code enter new You can replace the greeting message by a personal message.
Programming your telephone Activate/deactivate discreet ring mode Configuring the telephone ringer Ring without 1 beep before beep ring Settings My phone Ringing 3 beeps bef ring Choose the tune apply your choice Adjust ringer volume while a call arrives External call External call your telephone rings adjusting the ringer volume:...
Programming your telephone Programming your personal directory Programming an appointment reminder 6.10 You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time). Program a temporary reminder call. press and enter the number Settings...
Independently of the legal warranty that covers this appliance, it is Declaration of compliance We, Alcatel Business Systems, hereby declare that we assume the Alcatel guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice.