Quintum Tenor BX Product Manual page 60

Voip multipath/gateway switch
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Before you Begin
Before you begin troubleshooting a potential malfunction, it is a good idea to check your basic hard-
ware connections. See below.
• Ensure power cord is firmly installed in the back panel's power jack and the other end is
plugged into the AC power source.
• Ensure the unit's power switch is in the On position. If the unit is not working, toggle the power
switch to reset the system. If the unit is reset, the settings you configured may be lost.
• Verify that all RJ-45 and DB-9 cables fit snugly in each front panel jack. Faulty connections
may cause a number of network interfacing or connection issues.
If you suspect the problem to be on the network end, contact your Central Office to verify proper
operation.
Chapter 6: Diagnostics/Maintenance
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
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