TiVo Premiere Manual page 99

A show recorded at a different time than I requested.
• If you chose to record the show only if it did not conflict with
other recordings at the same time, the TiVo Premiere may have
found another showing of the show that did not conflict with
other shows.
Connecting to the TiVo Service
You can make a connection with the TiVo Service at any time. Go
to TiVo Central ® and select 'Settings & Messages,' then 'Settings,'
then 'Network & Phone,' then 'Connect to the TiVo Service Now.'
Your TiVo Premiere connects to the TiVo Service either using your
home network's broadband Internet connection, or using a phone
line and a TiVo Phone Line Adapter (available for purchase from
tivo.com/store.).
Connecting via phone
Below are answers to some common phone line issues. For
additional phone line help, check phone line troubleshooting online
at tivo.com/support.
Note: You cannot connect to the TiVo Service using a phone line if
you want to use TiVo with HD menus.
My TiVo Premiere cannot connect to the TiVo Service by
phone.
If your TiVo Premiere is set to connect via Phone, and you have a
home network with a broadband Internet connection, try setting up
the TiVo Premiere to use your home network to connect to the TiVo
Service. Doing this eliminates the TiVo Premiere's need to use a
phone line. See page 72 for more information.
If your TiVo Premiere is set to connect via Phone, and isn't able to
connect:
• Verify that you have properly connected the TiVo Phone Line
Adapter (available separately) to one of the USB ports on the
back of your TiVo Premiere, and that your phone cord is fully
inserted into the adapter.
• Verify that your phone line is working by connecting a phone to
it, then listening for a dial tone. Make sure the phone cord is
connected to both the TiVo Premiere (through the adapter) and
the phone jack. If it is not working, contact your telephone
service provider.
• You must use a standard, analog phone line for connections to
the TiVo Service. Voice Over IP (VOIP) and digital PBX phone
systems are not supported.
• You might need to change your Phone Dialing Options. To
change Phone Dialing Options, see page 71. After you change a
Troubleshooting
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