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VIEWER'S GUIDE
THE
TIVO
EXPERIENCE

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Summary of Contents for TiVo BOLT OTA

  • Page 1 VIEWER’S GUIDE TIVO EXPERIENCE...
  • Page 2 Amazon.com logo are registered trademarks of Amazon.com, Inc. or its affiliates. ©2019 TiVo Inc. All rights reserved. Your use of this product is subject to the TiVo User Agreement and the TiVo Privacy Policy (available at Android is a registered trademark of Google Inc.
  • Page 3 WELCOME...
  • Page 4: Table Of Contents

    Audio & Video Settings ......57 Quick tour - The TiVo App ..... . .21 Network Settings .
  • Page 5: Getting Started

    TiVo experience on TiVo BOLT or BOLT VOX ™ ® store.The remote must be paired with your TiVo box in order to series, TiVo Roamio series, and TiVo Mini. ® use the voice feature, and it should pair automatically with your TiVo box when you begin to use it.
  • Page 6 (using either Ethernet or MoCA). (The TiVo Mini requires a wired connection.) TiVo service. If the TiVo box is the body, the TiVo service is the brains! The TiVo box uses the program information provided by the TiVo service to power the program guide, allow you to search for shows, and more.
  • Page 7: Chapter 1: Quick Tours

    QUICK TOUR - SKIPMODE® QUICK TOUR - QUICKMODE® QUICK TOUR - STREAMING VIDEOS QUICK TOUR - LIVE TV QUICK TOUR - QUICKVIEW QUICK TOUR - THE INFO BANNER QUICK TOUR - VOICE QUICK TOUR - THE TIVO APP QUICK TOUR - ACCESSIBILITY FEATURES...
  • Page 8: Quick Tour - The Home Screen

    QUICK TOURS QUICK TOUR - THE HOME SCREEN The Home screen is the starting point for just about everything you do with your TiVo box. From the Home screen, you can easily access popular destinations in the TiVo experience; get personalized recommendations from the SmartBar and What to Watch, and watch/control the currently-playing show.
  • Page 9 By default, the video you were watching when you entered the Home screen continues to play in the background. Similarly, on most other TiVo menu screens, a video window located in the upper right corner plays the current video as well.
  • Page 10 OK. Here, you’ll be able to customize your options, including User Preferences, OnePass priorities, Manual Recordings, and Parental Controls settings. Note that some settings are available only for DVRs, not for TiVo Minis. To view messages from the TiVo service, select the envelope icon...
  • Page 11: Quick Tour - My Shows

    The My Shows list contains all of your recordings, plus links to your streaming videos from video-on-demand or apps like Netflix, Hulu, and more. (On a TiVo Mini, recordings are stored on your host DVR.) To get to the My Shows list from the Home screen, just press the TiVo button or select My Shows.
  • Page 12 QUICK TOURS to scroll through the list, or use CHANNEL UP/DOWN to page through the list quickly. Press Delete ADVANCE to jump to the end of the list. Press it again to jump back to the beginning. Info (Go to Episode Screen) Highlight a series, then do one of the following: •...
  • Page 13 QUICK TOURS AUTO PLAY When you reach the end of an episode, TiVo’s Auto Play feature starts playing the next episode in a series automatically. When you near the end of an episode, a panel will be displayed at the bottom of the screen containing a countdown timer and other options. Let the timer run out, and the next episode will begin playing.
  • Page 14 QUICK TOURS MY SHOWS OPTIONS Use the available options to customize My Shows to your preferences. From the main My Shows list (not from an Episode, Series, or Movie screen), press to go to the Options screen. • Sort list: Choose to view the My Shows list by date (with the most recently added shows at the top) or by name (alphabetically).
  • Page 15: Quick Tour - Onepass™ Searches

    (e.g., FIFA, NFL, NCAA, UCLA). Forget about knowing when a game will be airing or wondering which of your selected streaming video services has a series available: the TiVo Service does it for you, so you can start watching right away.
  • Page 16 Choose a different season. Only want new episodes? Choose New Episodes Only. • Rent or buy: Decide whether to include episodes that need to be purchased before viewing. (The TiVo Service will not purchase the items for you; you will have the option to purchase them at the time of viewing.) If your OnePass includes recordings, the following options are also available: •...
  • Page 17 QUICK TOURS • Stop Recording Set a recording to continue — for a few minutes or up to three hours — after it’s scheduled to end. You can change this setting when you set up the recording, or while the recording is in progress. You can cancel the recording of any individual episode in a OnePass search by highlighting the title in the To Do List and pressing the CLEAR button .
  • Page 18: Quick Tour - Skipmode

    The SkipMode feature is available only on certain recorded shows; we hope to make it available for the most popular shows on the most popular channels watched by TiVo subscribers. That means you’ll find SkipMode availability on many shows that you record between 4:30 p.m.
  • Page 19: Quick Tour - Quickmode

    QUICK TOURS QUICK TOUR - QUICKMODE ® It’s not fast-forward, it’s QuickMode! QuickMode lets you watch a show 30% faster, while also letting you hear what everyone is saying. QuickMode is available while you’re watching a recorded show, or if you’re “behind” live TV (for instance, if you have rewound a show that’s airing live).
  • Page 20: Quick Tour - Streaming Videos

    QUICK TOURS QUICK TOUR - STREAMING VIDEOS When you search or browse for movies or individual episodes of series, your results include videos available to stream from your selected video apps — no need to switch to a different input. Available video apps are shown in the right column off the search screen or on the Series, Movie, or Episode screen.
  • Page 21: Quick Tour - Live Tv

    TrickPlay bar showing a one-hour period. The green segment shows the portion of the hour that has been saved by your TiVo box. The thick white line marks your current point in time. When the white line is back in the green segment, you’re “behind”...
  • Page 22 RECORDING THE SAVED PORTION Up to 30 minutes of the current channel’s broadcast is always being saved on your TiVo DVR, even when you’re not recording. When you change channels, the TiVo box clears the saved portion on the tuner you’re watching and starts saving again on the new channel. So, if the saved portion is important to you, either record the program or don’t change the channel.
  • Page 23: Quick Tour - Quickview

    QUICK TOURS QUICK TOUR - QUICKVIEW UP: Mini guide Want to take a peek at what else is on? While you’re watching live TV or a recorded show, QuickView lets you see what else is playing now or coming up soon without missing the action on the show you’re watching.
  • Page 24: Quick Tour - The Info Banner

    QUICK TOURS QUICK TOUR - THE INFO BANNER The info banner displays the show’s title, description, ratings, and other information. To view the info banner while watching a show, press INFO . Icons in the info banner are shortcuts to corresponding features. Use the UP/DOWN arrows to highlight an icon, then press From the info banner, you can: •...
  • Page 25: Quick Tour - Voice

    To control your TiVo box with your voice, your box must be running the TiVo experience described in this guide. (For TiVo Mini users, your Mini must be connected to a DVR host that is using the new TiVo experience.) You must also use a TiVo voice remote that is paired correctly with your TiVo box.
  • Page 26 • Launch an app: “Launch Netflix.” (This voice command is disabled if Parental Controls are on.) • Change channels: “Go to NBC.” • Turn accessibility features on or off: “Turn on closed captioning” or “Turn on text-to- speech.” • Go to a TiVo menu screen: “Take me home,” or “Show me the Guide.”...
  • Page 27: Quick Tour - The Tivo App

    TiVo app! (Bonus: The TiVo app also lets you schedule recordings, control live TV, search for shows, and more!) Download the free TiVo app from the App Store or Google Play. To learn how to use the TiVo app, visit the “Go Mobile” section of explore.tivo.com/how-to.
  • Page 28: Quick Tour - Accessibility Features

    QUICK TOURS QUICK TOUR - ACCESSIBILITY FEATURES Your TiVo box is ready to help vision- and hearing-impaired users get the most out of the TiVo experience. VISION Find and enjoy your favorite shows using the screen reader (text-to-speech) and an audio description track.
  • Page 29: Chapter 2: Find & Manage

    FIND & MANAGE GUIDE SEARCH WHAT TO WATCH SCORES & RATINGS MANUAL RECORDINGS WISHLIST® SEARCHES MANAGE ONEPASS & RECORDING OPTIONS...
  • Page 30: Guide

    Time Show description button — the button on your TiVo remote. When you’re viewing the guide, press Guide display Guide Options (see below). The mini guide is a smaller version of the program guide. Press UP while watching TV to view it.
  • Page 31 FIND & MANAGE GUIDE OPTIONS Press to display Guide Options, which let you customize the guide. • Date: Choose the starting date for the guide. • Time: Choose the starting time for the guide. • Show category: Select which categories of shows to display in guide. •...
  • Page 32: Search

    Search by show title, episode title, show description, or person name (actor, director, etc.). The TiVo service searches upcoming TV shows and movies, streaming videos (from sources like Netflix, Hulu, HBO Go, Prime Video, and more), and video on demand from your cable provider (if available) all at the same time.
  • Page 33 FIND & MANAGE VOICE SEARCH 1. From any screen, press and hold the blue voice button on your remote, and speak into the microphone. 2. Say a show/movie title, actor name, director name, or genre. You can even say a famous movie phrase if you’ve forgotten the name of a film! For example, “Arnold Schwarzenegger,”...
  • Page 34: What To Watch

    FIND & MANAGE WHAT TO WATCH What to Watch lets you browse shows available to stream, watch live, bookmark, or record. From the Home screen, select What to Watch. Top-level categories include On TV Today, Sports, Movies, and more. Each category also includes more specific sub-categories to help you find exactly what you’re looking for.
  • Page 35: Scores & Ratings

    FIND & MANAGE SCORES & RATINGS With all of the movies and sporting events available, TiVo helps you zero in on just the items worth your time. THUUZ EXCITEMENT RATINGS Thuuz “excitement ratings” can tell you if a game is going to be worth watching -- before you Rating (shown when event is highlighted) start watching it.
  • Page 36 Movies are rated on a scale of 0-100 and color coded; look for the green scores for the best bets. You’ll find Metacritic scores for movies throughout the TiVo experience: What to Watch, Search, My Shows, Guide, and more.
  • Page 37: Manual Recordings

    FIND & MANAGE MANUAL RECORDINGS Schedule a recording on a specific channel at a specific time. 1. From the Home screen, choose the Menu icon > Manage > Manual Recording. 2. Choose the frequency of the recording, using the UP/DOWN arrows to select Once or Repeat, then press the RIGHT arrow.
  • Page 38: Wishlist ® Searches

    FIND & MANAGE WISHLIST SEARCHES ® A WishList search finds shows that match your search criteria on any channel you receive —and it keeps on searching for as long as you keep the WishList search.If you choose to auto-record matches to your WishList search, you’ll find any recorded matches in your My Shows list. You can search for something specific by creating a WishList search with multiple criteria: for instance, you might create a WishList search for actor George Clooney, category Movies, and sub-category Action.
  • Page 39 6. Choose to save the WishList (which will tell your DVR to start searching) or change recording options. When you’re ready, choose Save this WishList Search. Note: If you don’t want your TiVo box to record matches automatically, be sure to choose change Auto-Record to No.
  • Page 40 FIND & MANAGE • Edit WishList Search Terms: Change the search criteria. • Modify Recording Options: Turn auto-recording on or off. If auto-recording is on, you’ll can choose whether to record only new shows (or reruns as well), how many shows to keep, and more.
  • Page 41: Manage

    Prioritizing your OnePasses and WishList searches is important in case of recording conflicts (when too many shows are scheduled to record at the same time). Because your TiVo DVR has multiple tuners, and because OnePass works best when you include streaming videos, recording conflicts should be minimized.
  • Page 42 FIND & MANAGE EDITING A REPEATING RECORDING You can also use the OnePass Manager to view and change OnePass options, modify recording options (if available), view upcoming episodes, or cancel a OnePass or auto- recording WishList search. Highlight the show title and press to view available options.
  • Page 43: Onepass & Recording Options

    • Rent or buy: Decide whether to include episodes that need to be purchased before viewing. Note that the TiVo Service will not purchase the items for you; you will have the option to purchase them at the time of viewing. (OnePass only.) •...
  • Page 44 FIND & MANAGE • Keep at most: Set the maximum number of recordings to be saved. (Recordings only.) • Keep until: Choose how long to keep recordings (Recordings only.) • Start recording: Start recording up to ten minutes before a show is scheduled to begin. (Recordings only;...
  • Page 45: Chapter 3: Apps

    APPS VIDEO APPS MUSIC APPS SMART HOME APPS SPORTS APPS KIDS APPS...
  • Page 46: Video Apps

    ® With the Netflix app, you can instantly watch thousands movies and TV episodes streamed from Netflix to your TiVo box. You just need to link your Netflix account to your TiVo box, and then start watching. When you search for shows on your TiVo box, your results will include shows available from Netflix.
  • Page 47 VUDU ® TiVo box users have access to the vast library of shows and movies on Vudu! Log in or sign up for Vudu right on your TiVo box to start streaming! When you search for shows on your TiVo box, your results will include shows available from Vudu.
  • Page 48 Apps menu. YOUTUBE ® Browsing YouTube videos with your TiVo box is just as easy as browsing YouTube videos on the Internet. Just select YouTube to get started. MORE OPTIONS New apps will be added in the future. You’ll see them on the Apps screen automatically.
  • Page 49: Music Apps

    APPS MUSIC APPS Your TiVo box is really an entire digital home entertainment center, with access to your photos, music, and more! From the Home screen, select Apps. To choose a favorite app, highlight it and press THUMBS Music apps include: Plex: Plex organizes your video, music, and photo collections and streams them right to your TiVo box.
  • Page 50: Smart Home Apps

    When you pair your TiVo box with your Amazon Echo device, you can put your remote aside – just ask Alexa instead. To get started, find the Alexa app on your TiVo box’s Apps > Smart Home screen. After a one- time setup process, you’ll be able to issue commands using Alexa.
  • Page 51 NOTE: Commands like “Pause” or “Play” are also used in other Alexa skills (e.g. music skills). To use them with TiVo, you may need to add “on TiVo” to your command the first time you issue it (for example, “Alexa, play on TiVo”). This will bring your TiVo device “in focus” -- that is, it makes Alexa aware that TiVo is the device being used.
  • Page 52: Sports Apps

    APPS SPORTS APPS Coming soon.
  • Page 53: Kids Apps

    APPS KIDS APPS Coming soon.
  • Page 54: Chapter 4: Settings, Help, & Standby

    SETTINGS, HELP, & STANDBY ACCESSIBILITY USER PREFERENCES PARENTAL CONTROLS CHANNEL SETTINGS AUDIO & VIDEO SETTINGS NETWORK SETTINGS REMOTE, CABLECARD, & DEVICE SETTINGS HELP STANDBY...
  • Page 55: Accessibility

    CLOSED CAPTIONING PREFERENCES Change the way subtitles are displayed. SCREEN READER Your TiVo box can read the text that appears on screen. To turn the screen reader on, press and hold for two seconds, or use the voice command “Turn on text-to-speech.”...
  • Page 56: User Preferences

    SETTINGS, HELP, & STANDBY USER PREFERENCES From the Home screen, choose the Menu icon > Settings > User Preferences to customize the Home screen, video apps, display of closed captioning, video window, and much more. HOME SHORTCUTS Assign a remote control number to a shortcut by highlighting the shortcut and pressing a number available for shortcuts.
  • Page 57 PLAY in the Auto Play panel to start the next episode. VIDEO WINDOW & BACKGROUND Use this setting to control how video appears on all TiVo menu screens. To turn video off on all screens, including the Home screen, set Display Video to No.
  • Page 58 Thuuz ratings tell you which games are most exciting. When you turn on this setting, a rating will be displayed when you highlight a sporting event on any affected TiVo screens (like My Shows, What to Watch, and the Guide). Note that these ratings are displayed for live games, so they may reveal spoilers.
  • Page 59: Parental Controls

    SETTINGS, HELP, & STANDBY PARENTAL CONTROLS Parental Controls help you make sure your family has access to only those shows you want them to watch. From the Home screen, choose the Menu icon > Settings > Parental Controls. TURN PARENTAL CONTROLS ON/OFF To turn Parental Controls on, use the number buttons on the remote control to enter a four- digit password, then enter the same password again for confirmation.
  • Page 60 SETTINGS, HELP, & STANDBY LOCK CHANNELS When a channel is locked, the Parental Controls PIN must be entered to view the channel. You can lock specific channels, or all channels. CHANGE PIN Enter a new PIN, then re-enter the new PIN to confirm.
  • Page 61: Channel Settings

    QuickView panels.) cable subscription package or If your channel list is incorrect, you can change your channel lineup. From the Channel List, channel lineup, a TiVo message will inform you. Use Channel Settings press ENTER to repeat Guided Setup.
  • Page 62 SETTINGS, HELP, & STANDBY CHANNEL SCAN (CABLE OR ANTENNA) This screen allows you to scan for new channels, verify your channel lineup, and clean up your channel list.
  • Page 63: Audio & Video Settings

    If you have an A/V receiver or home theater system that supports Dolby audio, use this setting to choose how the TiVo box will record and output digital audio. If you’re unsure which settings your system supports, consult your A/V receiver or home theater system manual.
  • Page 64 For any given show, the format in which a show is broadcast may or may not match a format that your TV is capable of displaying. The TiVo box receives all video signals, including UltraHD/4K (2160p), 1080i, 720p, 480p and 480i.
  • Page 65: Network Settings

    When choosing your connection type, note that wireless connection speeds are often not fast enough to stream shows reliably. If you want to use the TiVo box to stream shows to/from other TiVo boxes or to your mobile devices, a wired Ethernet or MoCA connection is recommended.
  • Page 66 A MoCA (pronounced “Mocha,” like the chocolate-flavored coffee drink!) connection is a great option if you want a wired connection to your TiVo box but you don’t have easy access to a wired Ethernet cable. MoCA delivers the same high-speed network connection you get through an Ethernet cable, but delivers it through your existing coax wire (the wire you use to receive cable TV).
  • Page 67 Creating a MoCA network using your TiVo box 1. Connect a coax cable coming from the wall to the coax port on the TiVo box. IMPORTANT: If you are using a TiVo BOLT/BOLT+ with MoCA and you have an antenna connected to your home's coax network, you MUST also install a 70 dB POE filter.
  • Page 68 5. Congratulations! You’ve joined an existing MoCA network! IP ADDRESS In rare cases, you may need to configure how the TiVo box receives an IP address, specify a DHCP server, or assign a static IP address and other network information manually. Follow the...
  • Page 69: Remote, Cablecard, & Device Settings

    PAIR YOUR REMOTE WITH YOUR TIVO BOX The TiVo remote, can issue voice commands, as well as control your TiVo box even if the box is not in direct line of sight with the remote (for instance, if it is behind a cabinet door). To enable these functions, the remote must be paired with your TiVo box.
  • Page 70 Remote, CableCARD, & Devices > Remote Control Setup. Follow the on-screen instructions. To reset all the programmable buttons: 1. Press and hold the TV PWR and TiVo buttons simultaneously until the light on the remote lights, and remains lit when you release the buttons.
  • Page 71 TIVO BOX NAME Set or change the name of your TiVo box. You can choose from a list of suggested names or create your own. NETWORK REMOTE CONTROL You can integrate your TiVo box, home automation, and entertainment control devices on your network.
  • Page 72 SETTINGS, HELP, & STANDBY POWER SAVING SETTINGS When you’re not using your TiVo box, you can save power by letting the box go into Standby mode. Selecting a higher power saving setting means that the box will enter Standby sooner and that TiVo Suggestions may not record while the box is in standby.
  • Page 73: Help

    SETTINGS, HELP, & STANDBY HELP MESSAGES From time to time, you may receive messages from the TiVo service. Messages may alert you to information about your account, new TiVo service features, important TV schedule changes, channel lineup changes, or other information.
  • Page 74 This screen is the place to start if you are having trouble with your TiVo box. Find helpful troubleshooting advice for common issues. RESTART BOX Use this screen to shuts down the TiVo box and start it up again. This will not affect recorded shows, OnePass or WishList ®...
  • Page 75 This does not delete shows in the My Shows list or delete OnePass selections. The Everything may take over an TiVo box acquires new program information during the next connection to the TiVo service. hour. During this time, it is recommended that you turn off your Completing this process may take over an hour.
  • Page 76: Standby

    • The TiVo box will still connect to the TiVo service. • If you temporarily turned off Parental Controls, Standby mode re-enables them. • If live TV is paused when Standby is selected, the TiVo box will remain paused for up to 30 minutes.
  • Page 77: Chapter 5: Help & Troubleshooting

    HELP & TROUBLESHOOTING GETTING HELP...
  • Page 78: Getting Help

    Got a question? Here’s how to find answers: • Watch Tips & Tricks videos on your TiVo box. Handy short videos will help you get to know the TiVo Experience, including new features as they are released. From the Home screen, choose Apps, then select the Tips &...
  • Page 79 REMOTE CONTROL QUICK REFERENCE TIVO VOICE REMOTE The TIVO BUTTON takes you to the Home LIVE TV takes you to live TV and lets you cycle screen. through tuners. Activity light If programmed, TV PWR turns your TV on or off.
  • Page 80 Remote, CableCARD, & Devices > Remote Control • Launch an app: “Launch Net ix.” Setup. Follow the on-screen instructions. • Change channels: ”Go to NBC.” • Go to a TiVo menu screen: “Take me home” or “Show me the Guide.”...
  • Page 81 REMOTE CONTROL TROUBLESHOOTING Activity light Press any button on the remote. Does the activity light above the TiVo button on the remote yellow? If the activity light ashes yellow, the remote is paired with your TiVo box.
  • Page 82 GLOSSARY OF ON-SCREEN ICONS MY SHOWS & SMARTBAR TiVo ® Suggestion. TiVo Suggestions are recorded only if space is SkipMode is available on this recording. available, and are the rst to be deleted when space is needed. This item is a streaming video.

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