Parental Controls - TiVo Premiere Manual

Troubleshooting
My shows are playing in the wrong language.
• You may have selected the wrong language in the Default Audio
Language setting. To modify this setting, select 'Settings &
Messages,' then 'Settings,' then 'Audio,' then 'Alternate
Audio.'
I see a gray screen with a message that says "Searching for
signal."
Your TiVo Premiere is having trouble tuning to the channel you are
on. Follow these steps to restore the video:
• Try changing channels. If the message appears on just a few
channels, you may be tuned to a channel to which you do not
subscribe, or you may be experiencing a weak signal on a
channel to which you do subscribe.
• You may be experiencing a temporary cable outage; check with
your cable provider.
• Try adjusting your antenna.
• Your video cable may have come loose. Make sure all the cable
connections on the back of your TiVo Premiere are secure.
• The cables you are using to connect your TiVo Premiere to your
TV or other equipment may be damaged or defective. Try
exchanging the cables connected to the TiVo Premiere with
other cables that you know are working properly.
96

Parental Controls

My Parental Controls are not working.
• Parental Controls are not available when using TiVo with HD
menus. If you want to use Parental Controls, you can switch to
TiVo with SD menus. See page 80 for details.
• For Parental Controls to work, they must be on (not temporarily
turned off). When you enter your password to watch a show that
violates Parental Controls, they are temporarily turned off. You
can re-enable them on the Parental Controls screen (from TiVo
Central ® , select 'Settings & Messages,' then 'Settings,' then
'Parental Controls'), or by putting your TiVo Premiere in
Standby mode and then taking it out of Standby. (Put your TiVo
Premiere in Standby mode by selecting 'Settings & Messages,'
then 'Standby.' To return to normal mode from Standby, press
either the TiVo button or the LIVE TV/SWAP button.)
• KidZone and Parental Controls cannot be used together. Setting
up KidZone clears all Parental Controls settings and turns off
Parental Controls.