TiVo Premiere Manual page 96

Troubleshooting
There aren't any shows listed in the program guide.
• If filtering of the guide is turned on, but no upcoming shows in
the next six hours match both the filter and the selected channel
list, no shows will appear in the guide. To view shows in the
guide again, use Guide Options to turn off filtering. See page 15
for more information.
Recording shows
Can I record two shows at the same time, or watch one
channel and record another?
Your TiVo Premiere is capable of recording two shows on two
different channels at the same time (dual tuner).
• If your TV programming source is antenna only, the TiVo
Premiere is configured for dual tuner.
• If your TV programming source includes CableCARD
decoders, you must have one Multi-Stream CableCARD
Decoder (M-CARD) installed for dual tuner functionality.
Why can't I adjust the recording quality of some shows?
• There's no option to change the recording quality of HD or
digital broadcast shows. The TiVo Premiere records the pure
digital signal it receives.
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How can I record a show (or shows) when there is a conflict?
• The TiVo Premiere gives each repeating recording a priority.
You can resolve some conflicts using the Season Pass manager
to change priorities. See page 31.
• If you encounter a conflict for a single episode, you can see if
the episode you want will air at a different time. Select the show
from the To Do List, then select 'View Upcoming Episodes.'
• You can sometimes resolve recording conflicts by changing the
'Stop Time' or 'Start Time' Recording Options. See page 40 for
more about Recording Options.
• If a single episode of a repeating recording conflicts with
another show, you can select that episode in the To Do List and
change it independently of the rest of the repeating recording.
• Set up Season Pass recordings with the Recording Option 'First-
run only' to record only new episodes. You'll be less likely to
run out of space in the My Shows list and less likely to encounter
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conflicts.
• Turn on the Overlap Protection
I can't find my show in a search even though I know it's on.
• The TiVo Premiere uses your Channel List to search for shows.
Verify that the channel is selected in your Channel List. Does
the channel have a checkmark next to it? To give it one,
highlight the channel and press SELECT. For more, see page 68.
feature. See page 32.
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