TiVo Premiere Manual page 103

The audio and video are out of sync.
• The audio and video may re-sync if you change channels.
• You may be able to re-sync audio and video by pressing the
REPLAY button on the remote control.
• Press the TiVo button to go to the TiVo Central
press the LIVE TV/SWAP button to return to live TV.
• Restart your TiVo Premiere. See "Restarting the TiVo Box" on
page 97 for instructions.
My TiVo Premiere was working, but now the picture is frozen.
• Try changing channels several times.
• Press PAUSE, then PLAY.
• Restart your TiVo Premiere. See "Restarting the TiVo Box" on
page 97 for instructions.
I don't get a picture now, even though I have been able to get
one in the past.
• Your TV may not be set to the correct input. Most TVs have an
input button that says either "TV/Video," "Input," or "Source."
It may be on the TV or on the TV remote control. Look at your
TV and TV remote and try changing the input setting.
• Use the FORMAT button on the front of the TiVo Premiere to
cycle through the various video output formats.
• Check to make sure all of the appropriate cables are firmly
connected to your TiVo Premiere, television, and other audio/
video equipment. For help with your audio/video connections,
see the Start Here poster or Appendix A of this guide.
• Someone in your household may have placed the TiVo Premiere
® screen, then
in Standby mode. To return to normal mode from Standby, press
either the TiVo button or the LIVE TV/SWAP button on your
TiVo remote control.
My audio system is set up to play in stereo, but it is only
playing mono.
• Make sure that Default Audio Program (stereo) is selected on the
Audio settings screen (see page 45), and be sure you connected
audio using the TiVo Premiere's L/R Audio Out jacks.
I can't select an alternate audio track.
• Recorded shows, such as those in the My Shows list, always
have only one audio track, the one they were recorded with.
• You cannot change the audio track if you are watching a live
show, but are not caught up to live TV. Catch up to live TV by
pressing the ADVANCE button. Changing the audio program
will clear the saved part of the show you are watching, so you
will only be able to rewind live TV to the point where you
changed the audio program.
Troubleshooting
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