TiVo Premiere Manual page 102

Troubleshooting
• Move the wireless network adapter to a higher position, or
give it a better line of sight to your wireless access point
(router).
• Reduce the distance between the wireless network adapter
and the wireless access point. Wireless networks typically
have a range of 100 to 300 feet, but distances can vary based
on walls, floors, and other obstructions. It may be necessary
to adjust the location adapter of your wireless access point or
router to be closer to the network adapter attached to your
TiVo Premiere.
• Consider adding a signal booster to your network (available
from some wireless equipment manufacturers).
• Check network name. In Wireless Settings (from TiVo Central
select 'Settings & Messages,' then 'Settings,' then 'Network &
Phone,' then 'Change Network Settings'), check that the
network name (SSID) for your wireless access point is listed
correctly.
Audio and Video
How can I get the best picture quality?
• Make sure you are using the best video output format for your
TV. See "Video output formats" on page 44 to learn more.
94
• Do not connect the unit through a VCR. Video signals fed
through VCRs may be affected by copyright protection systems
and the picture will be distorted on the television.
How do I get rid of the bars at the top & bottom or sides of the
picture?
Letterbox bars (at the top & bottom) and side bars may be added to a
show by the broadcaster, by the TiVo Premiere, or by your TV. In
some cases, it may be difficult to determine the source of the bars in
order to determine how to eliminate them.
• Set the TiVo Premiere's Letterbox Color to gray. From 'Settings
& Messages,' select 'Settings,' then 'Video,' then 'Letterbox
Color.' Since most broadcasters add black bars, making the
TiVo Premiere bars gray will help you determine the source of
the bars.
• Make sure your TV Aspect Ratio is set correctly. From 'Settings
& Messages,' select 'Settings,' then 'Video,' then 'TV Aspect
Ratio.'
• Use the ZOOM button on the TiVo remote to find an Aspect
Correction mode that minimizes the bars.
• Check your TV's owner's manual for information about how it
may be adding letterbox or side bars to the picture.