Muted Silent Monitoring - Siemens OpenScape Voice User Manual

Step by step

Muted silent monitoring

Station A and B are on a call. You want to monitor a call
but so that neither station notices.
Your phone
• You can hear station A but cannot talk to him be-
cause he cannot hear you
• You can hear station B but cannot talk to him be-
cause he cannot hear you.
• Station A and B can hear and speak to each other
^
Lift the handset.
j
Enter the code for active silent monitoring and the des-
tination number (see code table ! page 164). You are
connected to the call and can listen.
]
End the silent monitoring unnoticed by replacing the
handset.
OpenScape Voice functions
internal station A
internal or external station B
163